Hotel Palacio

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8.0
/10
Very Good
301 reviews

What Guests Say About Their Stay

Debora

10.0
/ 10
Perfect location!! You can walk to the plaza. The Hotel is old, but very clean and the staff is very friendly. I have stayed here for about 4 times. I only had a questionable incident, where they charge me for a missing bed sheet. I had a migraine and the housekeeper came and I told her to leave in btw the cleaning. I think she didn’t leave the bedsheet for the second bed. We didn’t use the bed, but we had used the sheets. Anyways, one was missing and they charge me $15. But I am so please with the location and safety of the hotel. I didn't mind coming back. My last experience was excellent!

Carlos

10.0
/ 10
Viajamos a Córdoba es una ciudad con clima agradable y su gente muy amable al llegar al hotel nos recibió el valet parking y no dió un lugar muy atento y en la recepción fue muy rápido el ingreso la habitación estaba muy limpia, lo único que el bar que esta enfrente pone su música y es poco complicado dormir pero en hermano muy bien
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Verified traveler

10.0
/ 10
La habitación muy cómoda y amplia, el personal muy atento. El mobiliario de la habitación en buenas condiciones. Excelente servicio en general.
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In the Area
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Calle 2 No. 300 entre Av 3 and 5, Córdoba, Estado de Veracruz-Llave, Mexico, 94500

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Palacio is located in area / city Córdoba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palacio

Calle 2 No. 300 entre Av 3 and 5, Córdoba, Estado de Veracruz-Llave, Mexico, 94500
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Lobby Hotel Palacio
Lobby 2 Hotel Palacio

Discover More About Hotel Palacio

Location


Hotel Palacio is located in area / city Córdoba.

About Hotel Palacio

From business event to corporate gathering, Hotel Palacio provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Palacio, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Palacio.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Palacio is the right place to stay.

All facilities in Hotel Palacio

Functional Hall Hotel Palacio
Functional Hall
Common Space Hotel Palacio
Common Space
Lobby Hotel Palacio
Lobby
Accommodation Services Hotel Palacio
Accommodation Services
Exterior Hotel Palacio
Exterior

General

  • Banquet
  • Ballroom
  • Parking
  • Smoking area

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

Transportation

  • Valet parking
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Palacio

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - 15:00 - to 12:00
Available rooms at Hotel Palacio
64
Number of floors in Hotel Palacio
5
Another facilities in Hotel Palacio
Banquet, Ballroom, Smoking area, Meeting rooms, Business facilities

Frequently asked question in Hotel Palacio

What are available facilities at Hotel Palacio?
There are top facilites at Hotel Palacio such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palacio?
The standard check-in time at Hotel Palacio is starting from 13:00 - 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Palacio?
Hotel Palacio is a 3.0-star hotel.
How many floors does Hotel Palacio have?
Hotel Palacio has 5 floors.
How many rooms are available at Hotel Palacio?
Hotel Palacio has 64 rooms in total.
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More Reviews from Other Guests in Hotel Palacio

8.0
Very Good
From 301 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Palacio

Number of reviews per page
20
40
Top reviews
Debora
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location!! You can walk to the plaza. The Hotel is old, but very clean and the staff is very friendly. I have stayed here for about 4 times. I only had a questionable incident, where they charge me for a missing bed sheet. I had a migraine and the housekeeper came and I told her to leave in btw the cleaning. I think she didn’t leave the bedsheet for the second bed. We didn’t use the bed, but we had used the sheets. Anyways, one was missing and they charge me $15. But I am so please with the location and safety of the hotel. I didn't mind coming back. My last experience was excellent!
Read More
Lorena
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

La habitación limpia, agua caliente y regadera excelente, el sonido de la pantalla si pésimo, y en nuestro caso no me gusto que se escucha todo el bullicio de la calle , nos gustaria para la proxima una habitacion que no se escuche tanto lo de afuera.
Mariel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

a beautiful and colonial hotel, the place is near to the center
Cesar Augusto
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

El elevador no sirve, es muy antiguo o no le dan mantenimiento; nos dieron último piso (5to) y por condición de salud era necesario usarlo. Tuve que insistir varias ocasiones para que me proporcionaran mi CFDI, como si les estuviera pidiendo un favor. Excelente la atención del personal del restaurant, muchas gracias a ellos y al de limpieza que levantan la calidad de este lugar. La ubicación es de lo mejor de Córdoba
Read More
Francisco
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Im alergic and elevator smells old
Carlos
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Viajamos a Córdoba es una ciudad con clima agradable y su gente muy amable al llegar al hotel nos recibió el valet parking y no dió un lugar muy atento y en la recepción fue muy rápido el ingreso la habitación estaba muy limpia, lo único que el bar que esta enfrente pone su música y es poco complicado dormir pero en hermano muy bien
Read More
Arturo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Employees need training on Tourism and Customer Service; The last morning the waiter denied more coffee to us, some employees acted arrogant; always missing towels and toilet paper; Like they don't keep track that we were 4 adults; Other Employees were friendly and well hosting guests; there were Not enough hangers for for adult clothes; there were bugs and mosquitoes in the bathroom; the room smelled sewer; the bathroom window was rusty; the door balcony won't open; there were not shadow curtains;... To Recommend ? NO
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José R
icon-Business
Business
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

El hotel muy antiguo la cama y la cabecera de la cama pésima todo rechina y muy incomoda, las almohadas bien, la regadera y agua caliente bien, la tv por cable pésima.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

La habitación muy cómoda y amplia, el personal muy atento. El mobiliario de la habitación en buenas condiciones. Excelente servicio en general.
Lizbeth
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Céntrico pero al lado de un bar que no dejó de tocar música hasta las 5 de la mañana. Los empleados fueron amables. Nos cobraron la tarifa normal en lugar de la de expedía que era más barata y por la que escogimos este hotel, desafortunadamente no nos dimos cuenta a tiempo. Es un edificio viejo y le vendría bien una renovación. Nos gusto que proveen varios jabones y hasta rastrillo pero creo que no regresaremos a hospedarnos.
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Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

I was in room 206. I like the fact the blankets were thick. I was very disappointed the room had no heat. There was some mechanical noise I heard outside the bathroom window which kept me awake. The bathroom window could not be closed. The continental breakfast was poor.
Earl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

Very nice. Good clean hotel near central area.
SALOMON
icon-
10.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Nice hotel. Parking customer service at night can improve, a lot.
miguel
4.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

So we can in a little early and were told that check in was at 2 pm, it's understandable so we came back at about 2:20 and were told that our room wasn't ready yet. Had to wait an additional 15 minutes in the lobby. Our room didn't have any towels available since it seems that they rushed to clean it.
RICARDO
icon-with Partner
with Partner
4.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

TERRIBLE BEDS AND THE SERVICE A THE RESTAURANT AND OLD GUY IN HIS 50s so mean and terrible service
jen
6.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

The staff were really helpful. Clean hotel but suffering from its age. Decor very outdated. Loose tiles, inadequate plumbing in bathroom. I was here revisiting this town 35 years on from being there as an exchange student. Much has changed but not the floors of Palacio. Staff and food service were excellent though so for a quick stop or a business trip this did the trick. I am travelling on a budget and it met my needs quite well being close the the city square. A couple of staff members spoke some English but clearly English speaking foreigners are not their usual clientelle. The staff made this a good stay. Recomend it if you are on business or a budget. Cordoba is now a VERY clean city. I was impressed by this change. Compared other cities so far it gets my award for most clean by quite a long yard.
Read More
Brenda
4.0
/10
Reviewed 651 week(s) ago

Hotels.com verified review

Location is good and lobby looks good but room was horrible.Very old in everyway .You did not want to stay in room except to sleep.Things worked fine but it did not seem clean as everything was so old.Old paint,old cauking ,old horrible tile etc. Barely acceptable for one night if you cant find anything else since it is right in the historic district.But overall there is not much worth stopping here for except to break up a long journey.
Read More
David M
8.0
/10
Reviewed 653 week(s) ago

Hotels.com verified review

I arrived a day ahead of my reservation and found that their walk up promotion was much cheaper than what I paid online. The room I got walking up was identical to the room I booked online and moved to the following day, except that one had a city view, while the walk up room faced the interior. The shower worked well, so did the in-room wifi in both rooms. A couple of issues were that the beds in both rooms were old and worn out, but not so bad that they were hard to sleep on (then again, I can sleep on about anything). The rooms are also in major need of a remodel, though I have to admit those green floor tiles do give the place character. The included breakfast was very, very basic. They gave me two pieces of toast, a small coffee and small orange juice. I also ate dinner at the hotel, once. I felt that it was extremely overpriced compared to other restaraunts in the area. The location of the hotel is great. It's very close to the town square and many businesses, restaraunts, etc. Overall I had a pleasant rest, and would stay here again, but next time I'd probably just walk up rather than book online.
Read More
Roman
8.0
/10
Reviewed 668 week(s) ago

Hotels.com verified review

This hotel is not so close to Mexico-city historical center, but if you like a nightlife, I think this hotel is good choise.
Francisco
8.0
/10
Reviewed 698 week(s) ago

Hotels.com verified review

This stay I had in the hotel staff was not so helpful, but everything else was better and I think this hotel is improving.
Number of reviews per page
20
40

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Others 4 Hotel Palacio

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 301 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palacio

Number of reviews per page
20
40
Top reviews
Debora
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location!! You can walk to the plaza. The Hotel is old, but very clean and the staff is very friendly. I have stayed here for about 4 times. I only had a questionable incident, where they charge me for a missing bed sheet. I had a migraine and the housekeeper came and I told her to leave in btw the cleaning. I think she didn’t leave the bedsheet for the second bed. We didn’t use the bed, but we had used the sheets. Anyways, one was missing and they charge me $15. But I am so please with the location and safety of the hotel. I didn't mind coming back. My last experience was excellent!
Read More
Lorena
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

La habitación limpia, agua caliente y regadera excelente, el sonido de la pantalla si pésimo, y en nuestro caso no me gusto que se escucha todo el bullicio de la calle , nos gustaria para la proxima una habitacion que no se escuche tanto lo de afuera.
Mariel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

a beautiful and colonial hotel, the place is near to the center
Cesar Augusto
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

El elevador no sirve, es muy antiguo o no le dan mantenimiento; nos dieron último piso (5to) y por condición de salud era necesario usarlo. Tuve que insistir varias ocasiones para que me proporcionaran mi CFDI, como si les estuviera pidiendo un favor. Excelente la atención del personal del restaurant, muchas gracias a ellos y al de limpieza que levantan la calidad de este lugar. La ubicación es de lo mejor de Córdoba
Read More
Francisco
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Im alergic and elevator smells old
Carlos
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Viajamos a Córdoba es una ciudad con clima agradable y su gente muy amable al llegar al hotel nos recibió el valet parking y no dió un lugar muy atento y en la recepción fue muy rápido el ingreso la habitación estaba muy limpia, lo único que el bar que esta enfrente pone su música y es poco complicado dormir pero en hermano muy bien
Read More
Arturo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Employees need training on Tourism and Customer Service; The last morning the waiter denied more coffee to us, some employees acted arrogant; always missing towels and toilet paper; Like they don't keep track that we were 4 adults; Other Employees were friendly and well hosting guests; there were Not enough hangers for for adult clothes; there were bugs and mosquitoes in the bathroom; the room smelled sewer; the bathroom window was rusty; the door balcony won't open; there were not shadow curtains;... To Recommend ? NO
Read More
José R
icon-Business
Business
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

El hotel muy antiguo la cama y la cabecera de la cama pésima todo rechina y muy incomoda, las almohadas bien, la regadera y agua caliente bien, la tv por cable pésima.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

La habitación muy cómoda y amplia, el personal muy atento. El mobiliario de la habitación en buenas condiciones. Excelente servicio en general.
Lizbeth
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Céntrico pero al lado de un bar que no dejó de tocar música hasta las 5 de la mañana. Los empleados fueron amables. Nos cobraron la tarifa normal en lugar de la de expedía que era más barata y por la que escogimos este hotel, desafortunadamente no nos dimos cuenta a tiempo. Es un edificio viejo y le vendría bien una renovación. Nos gusto que proveen varios jabones y hasta rastrillo pero creo que no regresaremos a hospedarnos.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

I was in room 206. I like the fact the blankets were thick. I was very disappointed the room had no heat. There was some mechanical noise I heard outside the bathroom window which kept me awake. The bathroom window could not be closed. The continental breakfast was poor.
Earl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

Very nice. Good clean hotel near central area.
SALOMON
icon-
10.0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

Nice hotel. Parking customer service at night can improve, a lot.
miguel
4.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

So we can in a little early and were told that check in was at 2 pm, it's understandable so we came back at about 2:20 and were told that our room wasn't ready yet. Had to wait an additional 15 minutes in the lobby. Our room didn't have any towels available since it seems that they rushed to clean it.
RICARDO
icon-with Partner
with Partner
4.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

TERRIBLE BEDS AND THE SERVICE A THE RESTAURANT AND OLD GUY IN HIS 50s so mean and terrible service
jen
6.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

The staff were really helpful. Clean hotel but suffering from its age. Decor very outdated. Loose tiles, inadequate plumbing in bathroom. I was here revisiting this town 35 years on from being there as an exchange student. Much has changed but not the floors of Palacio. Staff and food service were excellent though so for a quick stop or a business trip this did the trick. I am travelling on a budget and it met my needs quite well being close the the city square. A couple of staff members spoke some English but clearly English speaking foreigners are not their usual clientelle. The staff made this a good stay. Recomend it if you are on business or a budget. Cordoba is now a VERY clean city. I was impressed by this change. Compared other cities so far it gets my award for most clean by quite a long yard.
Read More
Brenda
4.0
/10
Reviewed 651 week(s) ago

Hotels.com verified review

Location is good and lobby looks good but room was horrible.Very old in everyway .You did not want to stay in room except to sleep.Things worked fine but it did not seem clean as everything was so old.Old paint,old cauking ,old horrible tile etc. Barely acceptable for one night if you cant find anything else since it is right in the historic district.But overall there is not much worth stopping here for except to break up a long journey.
Read More
David M
8.0
/10
Reviewed 653 week(s) ago

Hotels.com verified review

I arrived a day ahead of my reservation and found that their walk up promotion was much cheaper than what I paid online. The room I got walking up was identical to the room I booked online and moved to the following day, except that one had a city view, while the walk up room faced the interior. The shower worked well, so did the in-room wifi in both rooms. A couple of issues were that the beds in both rooms were old and worn out, but not so bad that they were hard to sleep on (then again, I can sleep on about anything). The rooms are also in major need of a remodel, though I have to admit those green floor tiles do give the place character. The included breakfast was very, very basic. They gave me two pieces of toast, a small coffee and small orange juice. I also ate dinner at the hotel, once. I felt that it was extremely overpriced compared to other restaraunts in the area. The location of the hotel is great. It's very close to the town square and many businesses, restaraunts, etc. Overall I had a pleasant rest, and would stay here again, but next time I'd probably just walk up rather than book online.
Read More
Roman
8.0
/10
Reviewed 668 week(s) ago

Hotels.com verified review

This hotel is not so close to Mexico-city historical center, but if you like a nightlife, I think this hotel is good choise.
Francisco
8.0
/10
Reviewed 698 week(s) ago

Hotels.com verified review

This stay I had in the hotel staff was not so helpful, but everything else was better and I think this hotel is improving.
Number of reviews per page
20
40