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Kai Tulum
Hotels
8.8
/10
Very Good
169 reviews
What Guests Say About Their Stay
Shariane
10.0
/ 10
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Samuel
10.0
/ 10
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Karen
10.0
/ 10
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)!
We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
In the Area
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Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
Available Room Types in Kai Tulum
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What's around Kai Tulum
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766
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Location
Kai Tulum is located in area / city Tulum.
About Kai Tulum
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Kai Tulum exclusively for you.
Kai Tulum is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Kai Tulum is the right place to stay.
All facilities in Kai Tulum
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
Connectivity
- Free WiFi
General
- Terrace
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Kai Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately MXN 10 to 30 for adults, and MXN 10 to 30 for children
- Airport shuttle fee: MXN 150 per vehicle (one-way)
- Rollaway bed fee: MXN 25.0 per night
- Facilities fee: MXN 3.5 per accommodation, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kai Tulum | 11 |
Another facilities in Kai Tulum | Laundry service, Tours, Luggage storage, Front desk, Concierge |
Frequently asked question in Kai Tulum
What are available facilities at Kai Tulum?
There are top facilites at Kai Tulum such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kai Tulum?
The standard check-in time at Kai Tulum is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Kai Tulum provide breakfast?
Yes, Kai Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kai Tulum?
Kai Tulum is a 3.5-star hotel.
How many rooms are available at Kai Tulum?
Kai Tulum has 11 rooms in total.
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More Reviews from Other Guests in Kai Tulum
Overall Ratings & Reviews Kai Tulum
Other sources (169)
8.8
Very Good
From 169 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews Kai Tulum
Number of reviews per page
20
40
Top reviews
Shariane
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Sheila
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
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Samuel
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Read More
Sonata
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay.
A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
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Olga
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Loved it
Karen
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)!
We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Read More
John
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
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Jerzy
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
GUSTAVO
Friends and Family
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
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Luke
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Simply amazing!!!
Nichol
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
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Eduardo
with Partner
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
David
Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Brian
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal.
Would definitely stay again!
Claire
Leisure
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Beautiful location and accommodation but the breakfast service let it down.
Stacy K
Leisure Family
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
John
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
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Gursharan
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Beautiful and amazing!
Anne
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
GIORGIO
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The team was very helpful.
Number of reviews per page
20
40
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