Suites Costa Cancun

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7.2
/10
Pleasant
655 reviews

What Guests Say About Their Stay

YOK LAN

10.0
/ 10
The room was so spacious and the staff were so friendly and nice. The manager was so helpful. Room was very clean. I would definitely go back. Thank Jonathan so such a enjoyable stay at your hotel,

Isabelle

10.0
/ 10
i came with my small service dog and everyone are very respectful. I will definitely comeback many other times.

Isabelle

10.0
/ 10
the place is wonderful and everyone is kind. I feel safe to travel alone as a woman. We are central here and i can go to many beaches by bus. I will come back again.
In the Area
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Blvd. Kukulcan Km. 8.4, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Parking
Luggage storage
Elevator
Fitness center
Multilingual staff
24-hour Receptionist
Suites Costa Cancun is located in area / city Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suites Costa Cancun

Blvd. Kukulcan Km. 8.4, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
Discover More Places
Bedroom Suites Costa Cancun
Bedroom 2 Suites Costa Cancun

Discover More About Suites Costa Cancun

General
Near Forum Beach

Location
Located in Cancun (Zona Hotelera), Suites Costa Cancun is a 4-minute walk from Plaza Caracol Mall and 9 minutes by foot from Caracol Beach. This hotel is 2.6 mi (4.2 km) from La Isla Shopping Mall and 4.5 mi (7.2 km) from Aquaworld.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.2 km / 0.1 mi
Plaza Caracol Mall - 0.3 km / 0.2 mi
Playa Ancha - 0.3 km / 0.2 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Cancun Convention Center - 0.7 km / 0.4 mi
Caracol Beach - 0.7 km / 0.5 mi
Forum By The Sea Mall - 0.9 km / 0.6 mi
Forum Beach - 1 km / 0.6 mi
Gaviota Azul Beach - 1.1 km / 0.7 mi
Cancun Golf Club at Pok Ta Pok - 1.4 km / 0.9 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Tortuga Beach - 2.2 km / 1.3 mi
Langosta Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.9 km / 2.4 mi

The preferred airport for Suites Costa Cancun is Cancun Intl. Airport (CUN) - 23.9 km / 14.8 mi

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Suites Costa Cancun

Fitness Center Suites Costa Cancun
Fitness Center
Bedroom Suites Costa Cancun
Bedroom
Others Suites Costa Cancun
Others
In-room Bathroom Suites Costa Cancun
In-room Bathroom
Restaurant Suites Costa Cancun
Restaurant

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Suites Costa Cancun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Suites Costa Cancun
21
Another facilities in Suites Costa Cancun
Breakfast, Free WiFi, Smoking area, Parking, Safety deposit box

Frequently asked question in Suites Costa Cancun

What is normal check-in & check-out time at Suites Costa Cancun?
The standard check-in time at Suites Costa Cancun is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
Does Suites Costa Cancun provide breakfast?
Yes, Suites Costa Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Suites Costa Cancun?
Suites Costa Cancun is a 3.0-star hotel.
How many rooms are available at Suites Costa Cancun?
Suites Costa Cancun has 21 rooms in total.
What do past guests say about Suites Costa Cancun?
Suites Costa Cancun is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Suites Costa Cancun

7.2
Pleasant
From 655 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

10.0

Service and Facilites

8.0

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Traveler Reviews Suites Costa Cancun

Number of reviews per page
20
40
Top reviews
YOK LAN
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was so spacious and the staff were so friendly and nice. The manager was so helpful. Room was very clean. I would definitely go back. Thank Jonathan so such a enjoyable stay at your hotel,
Janine
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Positives: When I walked into the room, I was quite impressed, especially for the great price I was paying! The room was very nice and spacious, the AC blew cold air, nice large flat screen TV that I was able to watch Netflix on ! It was a super quiet room with NO noise at all ! Internet was fast and with no problems.The staff was pleasant, although hardly anyone spoke English ! 😢 Negatives: From Day 1, no hot water and shower would not drain on first day. Front desk staff tried to unplug it but couldn’t. Maintenance came second day and didn’t fix it either. (I gave up on taking a shower by the third day. I wasn’t happy about THAT !) Toilet continually would not flush and there was no plunger in the room. Towels didn’t look clean so I bought some to use. I wrote to management about all the above but they never responded. It was a shame to have those problems because I really wanted to stay there again!
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Isabelle
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

i came with my small service dog and everyone are very respectful. I will definitely comeback many other times.
Isabelle
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

returning guest many time. Love the location, staff and safety.
Isabelle
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the place is wonderful and everyone is kind. I feel safe to travel alone as a woman. We are central here and i can go to many beaches by bus. I will come back again.
David
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff was friendly and it was a purchase just to sleep. Arrive by late and needing to check in to an all inclusive the following morning. So we purchased expecting a basic stay. But this was extremely basic and the light from the hallway stayed on all night.
Helen
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were extremely disappointed with this property and were unable to stay there. The hotel looked nothing like the photos shown on Expedia. Upon arrival, it was immediately apparent that the property was in a significant state of disrepair. The overall cleanliness was unacceptable, and the condition of the building raised serious concerns about safety and maintenance. One of the most alarming issues was in the main common area, where large pieces of cloth had been hung from the ceiling to conceal damage and deterioration above. The cloth itself was stained with rust-colored marks, suggesting ongoing water damage or structural issues. This created an unsettling and unprofessional appearance and did not inspire confidence in the condition of the property. Throughout the hotel, there were visible signs of neglect and poor maintenance. The property did not appear to be structurally sound, and we did not feel safe remaining there. The condition of the hotel was so far below reasonable expectations that we had no choice but to leave and secure accommodations elsewhere at additional expense. The photos and description provided online were highly misleading and did not accurately represent the actual condition of the property. We believe travelers should be aware that the hotel we encountered was dramatically different from what was advertised. Because the accommodations were not as represented and were unsuitable for occupancy, we left.
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Pamela Andrea
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Por la mañana es muy ruidoso, como si pasase un carro grande por al lado de la ventana, y el olor a humedad de la propiedad en general es muy fuerte. Por otro lado, tiene una muy buena ubicación y el personal es muy amable, la habitación tiene todo lo necesario pero por el precio tienes que estar consciente que no tendrás vistas al exterior, en realidad no tendrás ninguna vista porque las ventanas son 100% polarizadas ya que las habitaciones son interiores. Fue una buena experiencia en general, solo estuve una noche y cumplió su función
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Sergio
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hard to find, google maps shows the main road and the actual entrance is really far from it, around the corner literally
Michael
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Decent for the price. Had tub next to bed. Good sized room. Walked to beach.
Katharina
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Parking was in front of the building
Feras
icon-with Friends
with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

the place so we ass
Nicole
icon-
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

For the price point and location- five star. It’s not a fancy or updated building or room, but they’re nice enough, clean, cool, amazing location for the nightlife and the staff were superb! They held my luggage before and after my stay till I could check in and till my flight, delivered it to the room for me. Cafe around the corner less than a minute walk. 24 hour conscience and drug store Inside the building and the mom and daughter running it are wonderful! The nearby vendors are great and will remember you by day 3! I’ll be back!!
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Chenyu
icon-with Friends
with Friends
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Definitely not as good as the pictures. It is chaotic and loud. Not recommended. Unfortunately we booked it non refundable so and we were only there for a night and we have to leave because the conditions of the property are just not ideal. Don’t go there, waste of money
Patrick
icon-
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

everything was fine
Juan Carlos
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It’s just very hard to find this hotel even though it’s just blocks away from night life area. Hotel is passable and sleep-able doesn’t have much else we stayed here for a night since our flight was late at night,the next day we checked in to our all inclusive hotel.
LUCERO I
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Looks abandoned
Kassia dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was amazing. Location very central in the hotel zone.. half the time there wasn't hot water but it's common for mexico. Two pool tables free to use. As we were leaving they were fixing the hot tub by the pool tables. The hotel had so much character unlike the white washed other hotels. Beautiful Mayan statues outside, water fall beside the staircase to go outside. 100% book again
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Paul
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Yes
Erminio
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were great but it wasn’t anything like the pictures when I booked it was like a run down motel with bad plumbing
Number of reviews per page
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40

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Bedroom 4 Suites Costa Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.