Collections by ULIV Polanco

Service Apartment
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9.0
/10
Exceptional
1,019 reviews

What Guests Say About Their Stay

ILARIA

10.0
/ 10
Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!

Pablo Fabio

10.0
/ 10
Amazing service, held my luggage after I checked out while I waited for my plane out

Elma

10.0
/ 10
The room was clean with all the amenities and decorations as shown on pictures. The app facilitates communication with the front desk, they responded within minutes and brought in the iron and extra towels in a few minutes. I fully recommend this hotel!
In the Area
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568 Calzada General Mariano Escobedo, Miguel Hidalgo, Mexico City, Mexico, 11590

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
note: accommodation was previously named UTOPIC Polanco by ULIV Collections by ULIV Polanco is a accommodation is located at Miguel Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Collections by ULIV Polanco

568 Calzada General Mariano Escobedo, Miguel Hidalgo, Mexico City, Mexico, 11590
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Lobby Collections by ULIV Polanco
Lobby 2 Collections by ULIV Polanco

Discover More About Collections by ULIV Polanco

note: accommodation was previously named UTOPIC Polanco by ULIV

Location


Collections by ULIV Polanco is a accommodation is located at Miguel Hidalgo.

About Collections by ULIV Polanco

Not all accommodation allow guests with pets, but Collections by ULIV Polanco welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Collections by ULIV Polanco is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The accommodation’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Collections by ULIV Polanco is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Collections by ULIV Polanco.

All facilities in Collections by ULIV Polanco

Entertainment Facility Collections by ULIV Polanco
Entertainment Facility
Fitness Center Collections by ULIV Polanco
Fitness Center
Functional Hall Collections by ULIV Polanco
Functional Hall
Common Space Collections by ULIV Polanco
Common Space
Lobby Collections by ULIV Polanco
Lobby

Transportation

  • Secure parking
  • Limited parking
  • Valet parking (surcharge)

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Collections by ULIV Polanco

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Collections by ULIV Polanco
36
Another facilities in Collections by ULIV Polanco
Secure parking, Limited parking, Valet parking (surcharge), Luggage storage, 24-hour Receptionist

Frequently asked question in Collections by ULIV Polanco

What are available facilities at Collections by ULIV Polanco?
There are top facilites at Collections by ULIV Polanco such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Collections by ULIV Polanco?
The standard check-in time at Collections by ULIV Polanco is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Collections by ULIV Polanco?
Collections by ULIV Polanco is a 4.5-star hotel.
How many rooms are available at Collections by ULIV Polanco?
Collections by ULIV Polanco has 36 rooms in total.
What do past guests say about Collections by ULIV Polanco?
Collections by ULIV Polanco is well-known for its Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Collections by ULIV Polanco

9.0
Exceptional
From 1,019 reviews
Cleanliness

9.4

Room Comfort

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Collections by ULIV Polanco

Number of reviews per page
20
40
Top reviews
jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good
ILARIA
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!
Read More
Yadira Nallely
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place and staff was very helpful
JAVIER
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

UTOPIC is located in a good area, very clean, good atmosphere, secure, the apartment was very spacious. Personally, I definitely considered for next stay.
Pablo Fabio
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing service, held my luggage after I checked out while I waited for my plane out
Sonia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok
Rakesh
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The unique check-in process was not very accommodating. This property had only one guard/person manning the building; there was poor room service during our stay. They are not equipped to support guests with basic requirements- towels, toilet rolls, water, bath soap( we never got our bathroom bath soap refilled during our entire stay). The deluxe rooms are what it describes on the website- windowless, very dark and gloomy.
Read More
Gelansia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Whitney
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good except the fact that the unit we were given was on the street side and noise from the street below was incredibly loud all night. I wish this had been disclosed or somehow mentioned… otherwise it was a nice place and close to the Museum of Anthropologie which is what we wanted to visit…
Barbara
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I cannot recommend. The photos look nice, but the experience of the actual space is uncomfortable. I have never had a hotel with such poor sound proofing. You can clearly hear conversations in adjacent rooms which is a problem if people come home late or even just have normal conversations. We slept very poorly the entire time and actually left three days early (without a refund - the management said it was impossible to give us our money back.)
Read More
Patrick Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was an overall good stay
Elma
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean with all the amenities and decorations as shown on pictures. The app facilitates communication with the front desk, they responded within minutes and brought in the iron and extra towels in a few minutes. I fully recommend this hotel!
Andrew
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a nice place not far from Polanco area and Reforma with a short walk. Its very comfortable everything is great. Its just the road outside being so noisy and poluted. It does go quiet in the small hours but the rest of the time its a pain.
Joaquin
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property team changed my reservation to another property do to an issue with the room that I reserved and paid upfront for. Nothing I could do as it was after 8pm and all other options were more expensive last minute ones
DOMENICO GS
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not as advertised. Bad check in. Not friendly. Would not recommend.
Alejandra
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very chic modern and clean . Great location & friendly staff
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

perfect.
Enrique
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Todo perfecto y muy limpio y la ubicación de las mejores
Mohan
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Internet was faulty and property was not as in the pictures.
Juan
icon-Business Family
Business Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All good
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Collections by ULIV Polanco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,019 reviews
Cleanliness

9.4

Room Comfort

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Collections by ULIV Polanco

Number of reviews per page
20
40
Top reviews
jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good
ILARIA
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic property especially if sharing with a friend. We got the double room which had separate double beds and double sinks in the bathroom. Staff kept the room spotlessly clean everyday BUT sometimes forgot to replace all towels during our 8 night stay. They were not so responsive via email, but other than that we didn’t have any issues and would book again!
Read More
Yadira Nallely
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place and staff was very helpful
JAVIER
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

UTOPIC is located in a good area, very clean, good atmosphere, secure, the apartment was very spacious. Personally, I definitely considered for next stay.
Pablo Fabio
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing service, held my luggage after I checked out while I waited for my plane out
Sonia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok
Rakesh
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The unique check-in process was not very accommodating. This property had only one guard/person manning the building; there was poor room service during our stay. They are not equipped to support guests with basic requirements- towels, toilet rolls, water, bath soap( we never got our bathroom bath soap refilled during our entire stay). The deluxe rooms are what it describes on the website- windowless, very dark and gloomy.
Read More
Gelansia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Whitney
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good except the fact that the unit we were given was on the street side and noise from the street below was incredibly loud all night. I wish this had been disclosed or somehow mentioned… otherwise it was a nice place and close to the Museum of Anthropologie which is what we wanted to visit…
Barbara
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I cannot recommend. The photos look nice, but the experience of the actual space is uncomfortable. I have never had a hotel with such poor sound proofing. You can clearly hear conversations in adjacent rooms which is a problem if people come home late or even just have normal conversations. We slept very poorly the entire time and actually left three days early (without a refund - the management said it was impossible to give us our money back.)
Read More
Patrick Edward
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was an overall good stay
Elma
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean with all the amenities and decorations as shown on pictures. The app facilitates communication with the front desk, they responded within minutes and brought in the iron and extra towels in a few minutes. I fully recommend this hotel!
Andrew
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a nice place not far from Polanco area and Reforma with a short walk. Its very comfortable everything is great. Its just the road outside being so noisy and poluted. It does go quiet in the small hours but the rest of the time its a pain.
Joaquin
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property team changed my reservation to another property do to an issue with the room that I reserved and paid upfront for. Nothing I could do as it was after 8pm and all other options were more expensive last minute ones
DOMENICO GS
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not as advertised. Bad check in. Not friendly. Would not recommend.
Alejandra
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very chic modern and clean . Great location & friendly staff
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

perfect.
Enrique
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Todo perfecto y muy limpio y la ubicación de las mejores
Mohan
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Internet was faulty and property was not as in the pictures.
Juan
icon-Business Family
Business Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All good
Number of reviews per page
20
40