FLOATS by H2OTEL

We booked Floats for my 30th birthday trip to Rotterdam as it looked like an interesting place to stay. When we arrived, the room we were booked into was having some maintenance work done so we were given another terraced room directly overlooking the reception, so we decided we would wait for the original room to be ready. This took around an hour in total, and we were offered a free drink, however all guests are offered a free welcome drink so this did not feel like extra compensation. The receptionist was friendly enough, she acknowledged it was my birthday when checking my passport but no extra effort was made, even while we wait for an hour for our room to be ready. On the morning we checked out the receptionist knocked on the door to hurry us along, which we thought was quite rude. The room was nice, the terraces overlook each other so be aware of this when booking. It lacked some basics like hair conditioner. Our room was also close to the street so there was some noise throughout the night. Location was really good for us to walk everywhere, and about 5/10 minutes from the tram. Overall it was an okay stay, but we wouldn't choose to stay here again.

Excellent location. First time staying on a floating barge. Reception/concierge was very helpful with directions, maps, calling cab to central station.

Clean, comfortable room in a great location

It was all clean and staff were friendly. Fun and qwerky place to stay. I wanted to give a particular mention to the barman who was there on Friday 16th and Saturday 17th Jan - embarrassingly we forgot him. But as seasoned travellers, we were very impressed by his attitude to go above and beyond. Wine recommendations, local tourism ideas. Really 5* - was the cherry on top of a great weekend. name.

An oasis of calm in the bustle of Rotterdam. Cabins were snug, warm and cosy. A really good way to experience the City without the City!

Beautiful hotel and setting. Lovely bar set up and close to all amenities.

Given the choice, I’m glad I did. Also, love the punny name! I had a really good four night stay here. My room, on the lower level, was quiet and comfortable. My porthole was aimed at the canal wall but, when the tide was high, I had a view of the street. Being a cabin, while spacious, there were a few things to navigate, like the two posts near the window, one of which I ended up head-butting as bent down to pick up something! Ah, the life of a sailor ;) The room had a work table, TV, free WiFi, kettle with tea & coffee, air-conditioning, block out curtains and wardrobe. It lacked a luggage rack and fridge. The washroom had a surprisingly large shower with a great water pressure, a wall-attached hairdryer, quality toiletries and lush towels. The location was excellent with all parts of the city within easy walking distance. It’s only three blocks from the Markthall and the food and groceries therein. Breakfast is available onsite, however, I chose to eat out. I was taking a night ferry to the UK and they happily stored my bags for the day. This was fun way to visit Rotterdam for the first time and I would stay again.

Excellent location! Very central to whatever you might need, including public transit. Rooms were relatively small but had room for whatever you might need. Very friendly staff.

Great location and room

Where shall I start? From check in to check out the whole stay was a disaster. Incompetent staffing. Cancelled my booking 30 mins before I arrived. Even though I had purposely rang the hotel the day before to confirm and make the payment. I was assured that the room was booked and no need to make payment as I could make payment when I arrived. I started my drive to Holland leaving at 0200. Upon arriving at the hotel around 1400 I was informed that the booking had been cancelled and that they had emailed me. So we tried to rebook the room right there and then, only to have them try to charge a lot extra and state that they don't take cash. So I drove all the way back to my sons flat so I could check my emails and rebook the room through Hotels.com. Once I back to the Hotel I was then charged an additional 100 euros deposit, I also sign a "illicit drug use" form, again apparently is also clearly stated on the advert. Which clearly isn't as I have since rechecked. This then had to be a card transaction as they don't take cash. I was informed that the money wouldn't be taken that they just hold the card details until check out!!! We tried to pay for drinks in the bar and again informed the hotel doesn't take cash. Room dangerous, from ceiling height to slippery shower floor, to unsafe steps to outside terrace. On checking out i asked then to refund my deposit as they had debited the money from my account. Was informed that it would take 3 day! still waiting!

Nice

Hotel was in a fantastic location ,easily accessible to main attractions. The staff were extremely friendly and helpful, beds were very comfy.everything was perfect from start to finish. Thankyou for a perfect stay .

It was fun to stay on a “boat” the location was fabulous for getting around.

It was a boat in a canal

This was a lovely hotel. Mostly clean and spacious, however needs a new toilet seat. The toilet seat had ground in brown stains

Good hotel nice staff basic but nice area is also nice and quiet walking distance to the shops and city centre

Room was a little tight. Great location

Good clean comfortable room. Convenient location. Faulty TV was fixed quickly

Stayed in a higher level room with a view of the canal. Happy with the room and the hotel is very near to the centre of Rotterdam and public transport (trams, trains, buses). Staff were very friendly and helpful. Breakfast is relatively simple and the same every day, but there's something for everyone. The restaurant is very nice and does evening meals, though we only ate breakfast there. I would happily stay at the H2Otel again.

Good hotel for the price