Does Casona Terrace Hotel provide airport transfer?

Yes, Casona Terrace Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Casona Terrace Hotel?

Casona Terrace Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Casona Terrace Hotel

Name: Casona Terrace Hotel
Address: Calle Alvarez Thomas 211, Arequipa, Provincia de Arequipa, Peru, 4001, Calle Alvarez Thomas 211, Arequipa, 4001, Peru
Rating: 7.8

Hotels

7.8

/10

Pleasant

26 reviews

What Guests Say About Their Stay

Morgan

10.0

/ 10

I thought it was great. I went with a group and they had the rooms ready even before check in. Service was always there to help, it has a great view, and the hotel is very close to Plaza de Armas, so everything was very accessible. The beds were also very comfortable! Very great stay. I am sad I forget the name of the employee who helped us out, but an employee at the front desk specifically was fantastic.

ONEIDA

10.0

/ 10

Un hotel con una ubicación excelente a una cuadra y media de la plaza principal, museos, restaurantes. Muy tranquilo, la habitación muy cómoda y sobre todo la limpieza era a diario con cambio de sabanas, toallas.Buen desayuno buffet sin ser abundante pero con frutas, panes, jamón, huevos, quesos, zumos, café, etc. La atención del personas muy buena. Daniela es una señorita muy amable para atender al cliente y ayudarle en la solución de inconvenientes que se le presenten. Tenía un tour al Valle del Colca y me recogían a las 3: 30 a.m. y me dieron una bolsa que contenía un sandwiche, fruta y jugo para el camino. Definitivamente recomiendo este hotel y volveré a hospedarme en él cuando vuelva con mi hija a Arequipa. Gracias

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jonathan

10.0

/ 10

The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away

In the Area

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Calle Alvarez Thomas 211, Arequipa, Provincia de Arequipa, Peru, 4001

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Casona Terrace Hotel is a hotel is located at Arequipa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Casona Terrace Hotel

Calle Alvarez Thomas 211, Arequipa, Provincia de Arequipa, Peru, 4001

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Location

Casona Terrace Hotel is a hotel is located at Arequipa.

About Casona Terrace Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casona Terrace Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Casona Terrace Hotel is the right place to stay.

All facilities in Casona Terrace Hotel

Others

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Laundry service
Tours
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee/tea in lobby
Elevator

Connectivity

LAN Internet
Free WiFi

Transportation

Airport transfer

Food and Drinks

Breakfast

Things to Do

Garden

General

Terrace

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Computer station

Accommodation Policy & General Information in Casona Terrace Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: PEN 10 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: PEN 70 per night
Rollaway bed fee: PEN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casona Terrace Hotel	28
Another facilities in Casona Terrace Hotel	Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Laundry service

Frequently asked question in Casona Terrace Hotel

What are available facilities at Casona Terrace Hotel?

There are top facilites at Casona Terrace Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Casona Terrace Hotel?

The standard check-in time at Casona Terrace Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Casona Terrace Hotel provide breakfast?

Yes, Casona Terrace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Casona Terrace Hotel?

Casona Terrace Hotel is a 3.0-star hotel.

How many rooms are available at Casona Terrace Hotel?

Casona Terrace Hotel has 28 rooms in total.

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More Reviews from Other Guests in Casona Terrace Hotel

Overall Ratings & Reviews Casona Terrace Hotel

Other sources (26)

7.8

Pleasant

From 26 reviews

Cleanliness

8.4

Room Comfort

7.4

Location

9.6

Service and Facilites

8.4

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Traveler Reviews Casona Terrace Hotel

Number of reviews per page

Top reviews

CLEICE

Business and Leisure with Partner

10.0

/10

Reviewed 220 week(s) ago

Expedia Group verified review

Exceptional customer service

Norma

4.0

/10

Reviewed 469 week(s) ago

Expedia Group verified review

Our family stayed there before and after New Year's Day and we would never stay there again

8.0

/10

Reviewed 471 week(s) ago

Expedia Group verified review

Nice hotel with quiet courtyard after the bustle of the street. Security gate at the entrance. Great breakfast spread, fresh juices and eggs cooked to order. Helpful front desk personnel.

Leukos

6.0

/10

Reviewed 488 week(s) ago

Expedia Group verified review

I stayed at the ground floor level for a few nights before moving upstairs. Ground floor rooms don't have windows, a safe or a proper shower. Avoid those at all costs. The rooms upstairs are a lot nicer.

jonathan

10.0

/10

Reviewed 543 week(s) ago

Expedia Group verified review

The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away

Colleen

8.0

/10

Reviewed 554 week(s) ago

Hotels.com verified review

Overall, we were happy with our stay at Casona Terrace. We were in Arequipa when there were some protests (okay, riots...) going on and the young man at Reception went above and beyond for us. When we couldn't leave for dinner, he found somewhere that was willing to deliver to us and opened up the breakfast room for us to eat. It was most appreciated after a bit of a harrowing trip into the city. The rooms were pleasant and comfortable, it was one of the better beds we had while in Peru. The courtyard is lovely and the upstairs terrace is a nice place to spend some time, as well. The location is very convenient to the main plaza, without being right on the square. The only issue is that the bathrooms are VERY small. Even I, at 5'2 almost didn't have room for my knees when I sat on the toilet. There's no counter space at all and no hooks for bath towels (there is one for a hand towel.)

Jeff

8.0

/10

Reviewed 555 week(s) ago

Expedia Group verified review

Our bus was running late because of the demonstrations, arrived at 0130, and had to wake up the on call staff (very small hotel) and he greeted us cheerfully, took us straight to our room, and let us register in the morning after the complimentary buffet.

Verified traveler

8.0

/10

Reviewed 587 week(s) ago

Expedia Group verified review

We arrived early after bussing from Cusco and expected to have to leave our bags there until check in time but the staff found us a room immediately and allowed us to get in very early. We appreciated being able to have a hot shower after the long bus trip. The room was very comfortable and clean as was the bathroom. There was a good size shower with good water pressure and reliable hot water. The hotel was a short stroll to the main plaza in Arequipa and we didn't have any problems with traffic noise during the night. We stayed two nights and after our stay we went on a tour of the Colca Canyon. The staff happily looked after our main bags while we were on the tour even though we were flying out the day we got back from the tour and weren't going to stay another night.

Verified traveler

10.0

/10

Reviewed 593 week(s) ago

Hotels.com verified review

I would stay at this hotel again.

Asje

6.0

/10

Reviewed 608 week(s) ago

Hotels.com verified review

Hotel rooms were very nice and new, with enough space. Beds should be looked at for newer and softer mattresses. Wifi: had to log in every time phone went out, response was that this was the way it worked and that it was a pain. Breakfast was unfortunately not up to standards with any other hotel we stayed in. Food&fruit were out of date and smelled, toast already made(??), no eggs or anything available or crew to monitor. Coffee was hot water and bags, not the real coffee, most times water had run out. Tables not cleaned, staff was friendly but limited in their capabilities to assist. In the early morning we couldn't leave premises as no staff, finally after a while, he came and gate was opened. We wouldn't stay there again, but only for location. Also, they charged 35 soles for taxi when another staff member told us 22 soles max, to airport( which is what we paid on our return to Lima airport).

Morgan

Leisure with Friends

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Susana

Business

8.0

/10

Reviewed 178 week(s) ago

Expedia Group verified review

Me gustó mucho el trato, la buena disposición del personal y la ubicación.

Inger

2.0

/10

Reviewed 486 week(s) ago

Hotels.com verified review

We had several smal but valueable things stolen while our luggage was stored for 3 days. We would not recommend anyone to stay here.

maria

10.0

/10

Reviewed 486 week(s) ago

Hotels.com verified review

Muy bueno todo. La atencion excelente y el hotel me encanto Lo recomiendo.

Bruno

8.0

/10

Reviewed 488 week(s) ago

Hotels.com verified review

The hotel is perfectly located one block away from Plaza de Armas. The room was small but nice and clean with all necessities. Really liked the hotel. Breakfast was okay, but I had better ones in Peru (Bread tasted old, limited choices, etc.)

ONEIDA

10.0

/10

Reviewed 488 week(s) ago

Hotels.com verified review

Verified traveler

6.0

/10

Reviewed 538 week(s) ago

Hotels.com verified review

En general bastante bien, sin embargo los días de mi estadía estaban puliendo el sillar de las paredes exteriores. Me parece muy bien que le den el respectivo cuidado, pero las habitaciones y las ventanas se llenaban de polvillo y el personal no lo limpió. Deberían tener más cuidado cuando realizan este tipo de remodelaciones, si un cuarto da justo a donde se están realizando los trabajos, personal de limpieza debería entrar a las habitaciones para verificar que el cuarto no haya quedado sucio.

Marcela

8.0

/10

Reviewed 542 week(s) ago

Hotels.com verified review

El hotel es muy agradable.Solo le agregaria un frigobar en el cuarto y que dejen la llave de la puerta al balcon del cuarto,para poder disfrutarlo..

Verified traveler

8.0

/10

Reviewed 547 week(s) ago

Expedia Group verified review

Falta mejorar el internet que tienen, aunque el hotel la limpieza y todo es bueno

DAVID

2.0

/10

Reviewed 557 week(s) ago

Hotels.com verified review

Boa localização. O hotel estava em reforma. Então bem cedo já estava muito barulhento pela obra. Quarto bom, mas infelizmente a descrição aqui no hoteis.com era diferente da realidade. Foram atenciosos no check-in mas na hora do check-out foi estressante. Quase perdemos nosso ônibus por falha de comunicação.

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