El Polo Hotel & Suites

Hotels
8.4
/10
Very Good
86 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
The property was very clean, the staff was helpful and attentive, the room was clean and perfect

James

10.0
/ 10
Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.

Caius

10.0
/ 10
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
In the Area
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Av. La Encalada #1515, Monterrico, Santiago De Surco, Lima, Lima Region, Peru, 33

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Jockey Plaza
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What's around El Polo Hotel & Suites

Av. La Encalada #1515, Monterrico, Santiago De Surco, Lima, Lima Region, Peru, 33
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Lobby El Polo Hotel & Suites
Exterior 2 El Polo Hotel & Suites

Discover More About El Polo Hotel & Suites

General


Near Jockey Plaza

Location


Located in Santiago de Surco, El Polo Hotel & Suites is just steps from United States of America Embassy Lima and 4 minutes by foot from San Pablo Clinic. This hotel is 0.3 mi (0.5 km) from Clínica Internacional, Sede Surco and 1.4 mi (2.3 km) from Jockey Exhibition Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Comercial El Polo - 0.1 km / 0.1 mi
United States of America Embassy Lima - 0.2 km / 0.1 mi
San Pablo Clinic - 0.3 km / 0.2 mi
Clínica Internacional, Sede Surco - 0.5 km / 0.3 mi
Gold Museum - 1 km / 0.6 mi
ESAN University - 1.2 km / 0.8 mi
Jockey Exhibition Center - 2 km / 1.2 mi
University of Lima - 2.2 km / 1.4 mi
Jockey Plaza - 2.4 km / 1.5 mi
San Borja National Children's Health Institute - 4.1 km / 2.5 mi
La Molina National Agrarian University - 4.1 km / 2.6 mi
Friendship Park - 4.2 km / 2.6 mi
UNIFE - 4.4 km / 2.8 mi
USIL - 4.6 km / 2.9 mi
National Sports Village - 4.8 km / 3 mi

The preferred airport for El Polo Hotel & Suites is Jorge Chávez Intl. Airport (LIM) - 32.8 km / 20.4 mi

Facilities


Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Santiago de Surco? This hotel has 700 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Polo Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

All facilities in El Polo Hotel & Suites

Functional Hall El Polo Hotel & Suites
Functional Hall
Lobby El Polo Hotel & Suites
Lobby
Exterior El Polo Hotel & Suites
Exterior
Others El Polo Hotel & Suites
Others
Restaurant El Polo Hotel & Suites
Restaurant

Transportation

  • Limo or town car service
  • Area shuttle
  • Airport transfer
  • Storage

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Garden
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi
  • Internet point

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Kids and Pets

  • Babysitting

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in El Polo Hotel & Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Polo Hotel & Suites
60
Number of floors in El Polo Hotel & Suites
7
Another facilities in El Polo Hotel & Suites
Limo or town car service, Area shuttle, Airport transfer, Storage, Laundry service

Frequently asked question in El Polo Hotel & Suites

What are available facilities at El Polo Hotel & Suites?
There are top facilites at El Polo Hotel & Suites such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at El Polo Hotel & Suites?
The standard check-in time at El Polo Hotel & Suites is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
Does El Polo Hotel & Suites provide breakfast?
Yes, El Polo Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Polo Hotel & Suites?
El Polo Hotel & Suites is a 4.0-star hotel.
How many floors does El Polo Hotel & Suites have?
El Polo Hotel & Suites has 7 floors.
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More Reviews from Other Guests in El Polo Hotel & Suites

8.4
Very Good
From 86 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews El Polo Hotel & Suites

Number of reviews per page
20
40
Top reviews
BERTHA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was very clean, the staff was helpful and attentive, the room was clean and perfect
Rudiney
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very good but much expensive
Ana
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Everything was great ! Staff and service wonderful 👍
KENNETH MARTINEZ
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great location,
James
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
Caius
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Christopher
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

What a nice surprise to find this hotel. Clean, great staff and good price.
Jean-Pierre
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Gladys
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Excellent service and rooms
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
CONRAD
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
maria
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Excelente servicio
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The best hotel I have stayed in Lima.
Verified traveler
8.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Christopher
icon-Business
Business
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Didn’t like the fact that taxes where not included in the price, had to pay them after checkout.
Sean
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very clean and very kind people that work there. Right next to US Embassy.
Number of reviews per page
20
40

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Others 4 El Polo Hotel & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 86 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Polo Hotel & Suites

Number of reviews per page
20
40
Top reviews
BERTHA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property was very clean, the staff was helpful and attentive, the room was clean and perfect
Rudiney
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very good but much expensive
Ana
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Everything was great ! Staff and service wonderful 👍
KENNETH MARTINEZ
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great location,
James
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
Caius
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Christopher
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

What a nice surprise to find this hotel. Clean, great staff and good price.
Jean-Pierre
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Gladys
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Excellent service and rooms
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
CONRAD
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
maria
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Excelente servicio
Omar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The best hotel I have stayed in Lima.
Verified traveler
8.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Christopher
icon-Business
Business
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Didn’t like the fact that taxes where not included in the price, had to pay them after checkout.
Sean
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very clean and very kind people that work there. Right next to US Embassy.
Number of reviews per page
20
40