Emperador Plaza

Hotels
7.6
/10
Pleasant
63 reviews

What Guests Say About Their Stay

Ramsey
10.0
/ 10
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
leon
10.0
/ 10
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/ 10
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
In the Area
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Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Emperador Plaza is a hotel is located at Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emperador Plaza

Santa Catalina Ancha 377, Cusco, Provincia de Cusco, Peru, 084
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Location


Emperador Plaza is a hotel is located at Cusco.

About Emperador Plaza

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Emperador Plaza.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emperador Plaza exclusively for you.

With all facilities offered, Emperador Plaza is the right place to stay.

All facilities in Emperador Plaza

Others Emperador Plaza
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist

General

  • Parking
  • Smoking area
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business center

Transportation

  • Area shuttle with surcharge

Food and Drinks

  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Emperador Plaza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: PEN 20.00 per vehicle (one-way)
  • Uncovered self parking fee: PEN 25 per day
  • Crib (infant bed) fee: PEN 12.0 per day
  • Rollaway bed fee: PEN 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
10:30 - 09:00
Check-out:
Before 09:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 10:30 - 09:00 - to 09:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emperador Plaza
26
Number of floors in Emperador Plaza
3
Another facilities in Emperador Plaza
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Emperador Plaza

What are available facilities at Emperador Plaza?
There are top facilites at Emperador Plaza such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emperador Plaza?
The standard check-in time at Emperador Plaza is starting from 10:30 - 09:00 while the latest check-out time is at Before 09:00
Does Emperador Plaza provide breakfast?
Yes, Emperador Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emperador Plaza?
Emperador Plaza is a 3.0-star hotel.
How many floors does Emperador Plaza have?
Emperador Plaza has 3 floors.
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More Reviews from Other Guests in Emperador Plaza

7.6
Pleasant
From 63 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

9.6

Service and Facilites

7.4

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Most Relevant
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Traveler Reviews Emperador Plaza

Number of reviews per page
20
40
Top reviews
Daniel
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Read More
Levih,
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Read More
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great location. Basic room with large bathroom and good WiFi
Anacarla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Amazing location
Lidia
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

It is close to everything
Ramsey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Polyana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very central location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Read More
leon
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Atle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Overall very nice. I would come back for another stay.
gurdeep
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Ludwing
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Good place and clean.
Nafees
2.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Read More
Luis
2.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Eduardo
8.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
diane w
4.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
Read More
Amanda
10.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Read More
Don
8.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
Read More
Number of reviews per page
20
40

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Others 4 Emperador Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 63 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

9.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emperador Plaza

Number of reviews per page
20
40
Top reviews
Daniel
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Read More
Levih,
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay
Read More
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great location. Basic room with large bathroom and good WiFi
Anacarla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Amazing location
Lidia
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

It is close to everything
Ramsey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Polyana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very central location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Read More
leon
10.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Robert
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Atle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Overall very nice. I would come back for another stay.
gurdeep
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
Ludwing
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Good place and clean.
Nafees
2.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Read More
Luis
2.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Eduardo
8.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
diane w
4.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times.. Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
Read More
Amanda
10.0
/10
Reviewed 552 week(s) ago

Expedia Group verified review

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Read More
Don
8.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
Read More
Number of reviews per page
20
40