Hotel San Agustin El Dorado

Hotels
8.0
/10
Very Good
294 reviews

What Guests Say About Their Stay

Suzanne

10.0
/ 10
The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable.

Deolia

10.0
/ 10
Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.

Raquel

10.0
/ 10
The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
In the Area
See Map
Avenida El Sol 395, Cusco, Provincia de Cusco, Peru, 84

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hotel San Agustin El Dorado is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel San Agustin El Dorado

Avenida El Sol 395, Cusco, Provincia de Cusco, Peru, 84
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General


Near Plaza de Armas

Location


With a stay at Hotel San Agustin El Dorado, you'll be centrally located in Cusco, just a 4-minute walk from Plaza de Armas and 9 minutes by foot from San Pedro Market. This hotel is 0.1 mi (0.1 km) from Palace of Justice and 0.1 mi (0.2 km) from Museo Quijote.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Palace of Justice - 0.1 km / 0.1 mi
Coricancha - 0.2 km / 0.1 mi
Museo Quijote - 0.2 km / 0.1 mi
Cusco Museum of Popular Art - 0.2 km / 0.1 mi
Direccion Desconcentrada de Cultura Cusco - 0.2 km / 0.1 mi
Museo de Arte Popular - 0.3 km / 0.2 mi
Quechua Museum - 0.3 km / 0.2 mi
Centro Qosqo de Arte Nativo - 0.3 km / 0.2 mi
Centro de Textiles - 0.3 km / 0.2 mi
Iglesia de Santo Domingo - 0.3 km / 0.2 mi
Santa Catalina Convent - 0.3 km / 0.2 mi
Iglesia y Monasterio de Santa Catalina - 0.3 km / 0.2 mi
Plaza de Armas - 0.4 km / 0.2 mi
Museo de Historia Natural - 0.4 km / 0.2 mi
Kusicancha - 0.4 km / 0.2 mi

The nearest major airport is Alejandro Velasco Astete Intl. Airport (CUZ) - 4.9 km / 3 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy international cuisine at Campanario, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 72 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel San Agustin El Dorado

Bar, Cafe and Lounge Hotel San Agustin El Dorado
Bar, Cafe and Lounge
Functional Hall Hotel San Agustin El Dorado
Functional Hall
Common Space Hotel San Agustin El Dorado
Common Space
Lobby Hotel San Agustin El Dorado
Lobby
Exterior Hotel San Agustin El Dorado
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Shops

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Computer station

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

General

  • Reception hall

Accommodation Policy & General Information in Hotel San Agustin El Dorado

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Cashless transactions are available, Car recommended, Contactless check-in is available
  • Fee for full breakfast: approximately PEN 12 for adults and PEN 12 for children
  • Airport shuttle fee: PEN 100 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PEN 99.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel San Agustin El Dorado
72
Number of floors in Hotel San Agustin El Dorado
4
Another facilities in Hotel San Agustin El Dorado
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel San Agustin El Dorado

What are available facilities at Hotel San Agustin El Dorado?
There are top facilites at Hotel San Agustin El Dorado such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel San Agustin El Dorado?
The standard check-in time at Hotel San Agustin El Dorado is starting from 12:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hotel San Agustin El Dorado provide breakfast?
Yes, Hotel San Agustin El Dorado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel San Agustin El Dorado?
Hotel San Agustin El Dorado is a 4.0-star hotel.
How many floors does Hotel San Agustin El Dorado have?
Hotel San Agustin El Dorado has 4 floors.
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More Reviews from Other Guests in Hotel San Agustin El Dorado

8.0
Very Good
From 294 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Hotel San Agustin El Dorado

Number of reviews per page
20
40
Top reviews
Abigail
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing hotel
Mrs Edie
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The San Augustin hotel across the street was a nicer hotel. This hotel was adequate
Slobodan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This place id great for relaxing after a hard day.
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable.
Brijesh
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

location
Deolia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

El personal es amable y el hotel limpio.
Sarah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
Joshua
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

A great stay! Excellent location and excellent staff!
Balaji
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The property was fine but even though there were no guests the staff refused a late check-in.
Raquel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
Juventino
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
Isabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
Stefano
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
Alexis
icon-Leisure
Leisure
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

It was close to the plaza de armas
Alexis
icon-Leisure
Leisure
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

It was close to the plaza de armas, that was so convenient when you’re coming back from tour and want to stay close enough to the main restaurants of the town
Ruben
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

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Lobby 4 Hotel San Agustin El Dorado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 294 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel San Agustin El Dorado

Number of reviews per page
20
40
Top reviews
Abigail
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing hotel
Mrs Edie
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The San Augustin hotel across the street was a nicer hotel. This hotel was adequate
Slobodan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This place id great for relaxing after a hard day.
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable.
Brijesh
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

location
Deolia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off.
Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city
Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

El personal es amable y el hotel limpio.
Sarah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.
Joshua
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

A great stay! Excellent location and excellent staff!
Balaji
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The property was fine but even though there were no guests the staff refused a late check-in.
Raquel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street
Juventino
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area
Isabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.
Stefano
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.
Alexis
icon-Leisure
Leisure
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

It was close to the plaza de armas
Alexis
icon-Leisure
Leisure
8.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

It was close to the plaza de armas, that was so convenient when you’re coming back from tour and want to stay close enough to the main restaurants of the town
Ruben
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40