Go Hotels Butuan

I guess through no fault of theirs the hotel was damaged by a recent earthquake making the elevators unusable. This meant that we had to walk up the stairs to our room on the 4th floor. As I am in the unfortunate position of having a painful left knee the climb up many sets of stairs was quite uncomfortable, luckily some staff were available to carry our bags up for us. The room was what we expected, quite small but we were only there for one night so it was adequate and the big bed was comfortable. Being part of the Robinsons Mall meant we were not short of places to eat and the hotel staff were friendly and helpful. We will probably stay there again sometime and hopefully the elevators will be fixed.

Room was clean , Front desk are welcoming.. love this ever since..

We literally walked into the mall, where the hotel is located and into the hotel and up into our room. With a 5 year old, 3 year old and 11 year old in tow, this Hotel is super convenient, just a short stroll from the bus terminal adjacent to the mall. Imagine being tired from travel only to walk right into your hotel room. This is why I choose this Hotel which is the epidemy of convenient. Its Clean, staff are friendly, and the over all experience is on par with any hotel. Was pleased with the ceiing mounted show head which gave us a hot shower with that rain experience. Thanks for everything Go!! This Juan is masaya!!

Very nice

Next to mall

Love this hotel. the staff is very accommodating and so kind❤🫶 and our room is beautiful, well clean and the ambiance is so perfect. 👌❤ Thank u Go hotel❤

My wife was happy with this place

Part of the Mall

Shelf in room was very weak, cannot be used safely. Shower dirty. Nothing provided other than towels. Bed smelled stale. On flip side, staff was friendly and stored our luggage while we shopped in the mall.

Family weekend get away

Nice and clean

Nice stay for a lay over.

Room is small. Okay for a single person or couple. Water pressure in Shower is slow. Staff are very helpful and polite. Nice location.

Convenient cas it’s in the mall

It's a clean modern hotel with no complaints about the facility or staff. I wanted a hotel close to the airport with a good bed and shower at a reasonable price. This property fulfilled all requirements and then some. Despite being close to the elevator the room had enough sound insulation that it wasn't a problem including the talking of other guests. The only issue has nothing to do with the property, but something to be aware of. The local tricycle drivers are charging foreigners outrageous (for the Philippines) prices for short trips. Like I can get a bus ticket to halfway across the island prices.

The check in time was 2:00 pm and I arrived at 4. The front desk said that i need to wait because the room is not yet ready. Ridiculous

Service by the employees was excellent , but the moisture and water in the hallway in and by our room was not good. It rained one time and we had moisture covering one wall in our room.

I had a pleasant stay thanks to the courteous staff and the affordable room rates. The only downside was the nonrefundable booking, which caught me off guard. Overall, it was a great experience!

Family trip with Kids 1 night. Beside the Mall Lots of fun

I always stay in this hotel whenever I arrived late in the afternoon or at night at the Butuan airport. The hotel is attached to Robinsons Mall, so it was very convenient to go shopping for groceries first and bring them to my ultimate destination,