Matinloc Island Resort

The room was amazing with views of the bay and limestone cliffs. The staff was outstanding, communication before pickup was amazing and catered to our needs while on the island. The excursions and snorkeling were the best part, definitely would stay again!!

Excellent Customer Service. Highly recommend first time coming to the Philippines and they have made my stay amazing. I plan on coming back and bringing my family. Thank you from the bottom of my heart for such a wonderful experience.

Food is terrible. Owned by Koreans that know NOTHING about cooking! I lost 10 pounds in 10 days. I had to go to McDonalds in Clark to get some decent food! Just awful! Don’t go! Not worth it at all!!!

Food discussing!!!! Unique place but for the price NO WAY!!! The biggest waste of money in my life. The 5 hour van ride is SO dangerous and they do NOT care about your safety at all! Don’t go!!!!! Ten days of hell. I lost 10 pounds! So weight watchers what? Go to the Philippines! YUK!!!

Room was clean, staff was super nice and accommodating although it took 45 to 60 minutes to produce a meal. The food tasted pretty good, portions were adequate but the menu somewhat limited. They served no alcohol. The beach was very nice and sorroundings look a little rundown. The facilities need some work.

Amazing!

The location was spectacular. The staff were very friendly and helpful, we were pleasantly surprised upon our arrival to get upgraded to a Sea/Mountain view villa, and the accommodations were very nice! This definitely enhanced our 7-day stay. Housekeeping were on top of things, and kept our room clean and tidy. Had one small issue with the hot water disappearing one day, but as soon as we notified staff they were on it and fixed it immediately. The only area in which our experience would have been enhanced is an expansion of the menu. All of the Filipino dishes were very good, but the menu was somewhat limited, particularly for breakfast. If your stay is only a couple of days this likely won’t be an issue, but for a week a bit more variety would be nice. However, this was not enough to take my rating down to a 4. There are too many other great things that make the Matinloc Island Resort well worth visiting. We would definitely return for a second visit. Will try to post a few pics if I can once posted to Expedia. Words alone don’t do the place justice.

Everything you need and more will be taken care of! From transportation from the airport to excursions and activities included. The staff are always extremely friendly and helpful, they made my first trip to the Philippines and El Nido the best experience possible I'll definitely be making my way back here to stay longer.

Staffs are very welcoming, helpful, kind, and very polite. Room was very clean, big, well accommodated. We enjoyed our stay. Can’t wait to go back again next year. -Irene & Daniel

Peaceful and quiet stay. relaxing ang chill. the place is great to stay, excellent views. We were even upgraded to beach villa. staff are friendly and helpful. restaurant has a variety of international and local cuisines. Tried tasty grouper shashimi straight from the sea. they have a cage for live fish and we just pick the one we need. would definitely come back. wifi is 250MBPS in a very remote area. so I was also able to do some work.

secluded, very quiet

The property is "ok." Rooms were decent and bed was comfy. A/C worked well but the temperature in February was very nice that you really didn't need it. Food was pretty decent but you do have to pay for it (except for breakfast). Overall, I had a relaxing time but I think I will try another island resort property.

No activities offered, paid for a room with a terrace and got a horrible one instead, old, looks dirty, employees don’t speak good English, food not recommended. Rip off for price I paid, over priced, rooms not as described! Not happy with my stay at all!

Private island resort . Expect that complete privacy. We stayed 7/6 nights. We were so relaxed sleeping became our routine and we loved it!

Staff was wonderful. Food options could be more wide. Breakfast can have more Filipino pastries or sweets.

disappointed that we were not able to meet the minimums for an outing. I strongly suggest adding beer and wine to the restaurant menu.

Very peaceful and relaxing!

I made a mistake booking this hotel. I thought it was Miniloc. But, I was pleasantly surprised and extremely happy with the customer service and persistent attention to details. Russel was super helpful. John was extremely cautious and careful in handling senior citizens during the lagoon tour. EJ was so pleasant during the welcome tour. Most of all, Mr James trained and managed his staff well. I will definitely be back with more guests. Highly recommend

Horrible overall from the moment of the airport arrival. They messed up the airport shuttle and pick up. We arrived at 2:15pm I’m travelling with my 72 year old mother. We were told by the manager we could order and eat even if the kitchen was closed. They took our order an hour later they told us what we ordered was not available. We had to beg for food. Another hour in we got the wrong order. The next day we book the tour which is at least 5 times pricier than the same tour booked in town since we wanted convenience. The boat broke down and we got stuck in the middle of the bay after being given the wrong information of what’s included and wrong start time. They said 9 am at 8:10 they called that we were late. I asked for no kayak as my mom can’t do kayak we were assured no kayak. I had to then explain to the tour operator as they didn’t send any notes. Then the cherry on the Sunday we both got very aggressive good poisoning. Plead with the owners to give us meds and water or rehydration which took a while. Owner didn’t want to take accountability and his peace offering was to wave one of the buffet charges. I had to complain to the department of tourism to get all meal fees removed. Overall room condition is dated. Resort doesn’t have hot water. Wifi sucks. There’s a dirty water discharge by the dock in the harbour in the morning. This place should be inspected by the health department and the environmental agency and shut down!

So many unexpected fees .