The Pearl Tróia

Service Apartment
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8.2
/10
Very Good
147 reviews

What Guests Say About Their Stay

Nicholas

10.0
/ 10
While yes I agree this place isn't a 5 stars, I had an exceptional stay. We stayed for a week in a family holiday, we arrived almost at midnight from Lisbon and were welcomed and check-in really smoothly. Our studio room was big, bright, clean, well ventilated with a nice sized balcony where we enjoyed every sunset as we kindly got upgraded to seaview room as we're Expedia Platinum members. The breakfast is included and was good quality with cook to order eggs station and can get busy at times but the staff is always doing their best! The hotel has an outdoor pool and an indoor pool that we enjoyed. I had a couple massages on site given by an Ayurvedic masseuse from India, Vanish I believe was his name. one of the best massages I've had. (Hot stones) I personally want to thank Vanessa at the front desk as well as Duarte, Raquel and Matilda for being very patient with me and rescheduling my massages more than once! Sara the guest relations lady also kindly arranged our pick up taxi to go back to the airport on departure, all in all we had a great stay and will be happy to come back!

Declan

10.0
/ 10
Great hotel everything as expected - only down side was the cost to park my car should be included up front

Miguel

10.0
/ 10
Tudo impecável. Funcionarios simpáticos e prestáveis, condições excelentes. Recomendo e voltarei.
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In the Area
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Alameda do Pinheiro Manso, Carvalhal, Grândola, Setúbal, Portugal, 7570-789

Main Facilities

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This accommodation offers:
Casino
Outdoor pool
Sailing
Indoor pool
Marina
Laundry service
Parking
Luggage storage
Elevator
Garden
Fitness center
The Pearl Tróia is located in area / city Carvalhal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Pearl Tróia

Alameda do Pinheiro Manso, Carvalhal, Grândola, Setúbal, Portugal, 7570-789
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Location
The Pearl Tróia is located in area / city Carvalhal.

About The Pearl Tróia

The Pearl Tróia is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This accommodation is an ideal choice for you, novice to professional golfers.

From business event to corporate gathering, The Pearl Tróia provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Pearl Tróia, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at The Pearl Tróia will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Pearl Tróia is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at The Pearl Tróia.

All facilities in The Pearl Tróia

Facility

  • Casino
  • Outdoor pool
  • Sailing
  • Indoor pool
  • Marina
Swimming Pool The Pearl Tróia
Swimming Pool
Entertainment Facility The Pearl Tróia
Entertainment Facility
Fitness Center The Pearl Tróia
Fitness Center
Common Space The Pearl Tróia
Common Space
Lobby The Pearl Tróia
Lobby

Transportation

  • Limited parking

Things to Do

  • Outdoor pool
  • Indoor pool
  • Outdoor facilities
  • Casino
  • Beach umbrella
  • Marina
  • Garden
  • Sauna
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Reception hall
  • Parking

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Conference center

Nearby Facilities

  • Shops
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Sailing
  • Fitness center

Accommodation Policy & General Information in The Pearl Tróia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 05:30 - to 11:00
Available rooms at The Pearl Tróia
123
Number of floors in The Pearl Tróia
16
Another facilities in The Pearl Tróia
Limited parking, Outdoor pool, Indoor pool, Outdoor facilities, Casino

Frequently asked question in The Pearl Tróia

What is normal check-in & check-out time at The Pearl Tróia?
The standard check-in time at The Pearl Tróia is starting from 16:00 - 05:30 while the latest check-out time is at Before 11:00
What is the star rating of The Pearl Tróia?
The Pearl Tróia is a 5.0-star hotel.
How many floors does The Pearl Tróia have?
The Pearl Tróia has 16 floors.
How many rooms are available at The Pearl Tróia?
The Pearl Tróia has 123 rooms in total.
What do past guests say about The Pearl Tróia?
The Pearl Tróia is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Pearl Tróia

8.2
Very Good
From 147 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

7.8

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Traveler Reviews The Pearl Tróia

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Upon arrival the reception staff were very helpful, supported us with where to park which is a chargeable car park nearby. The room was not ready as we arrived early, we were expecting a call to confirm when it was ready, that didn’t come, and we eventually went to check back at reception at 5 and managed to get into our room at this time. The room was very comfortable and spacious. Great room facilities. The downside was the pool area and changing rooms both inside and out, these are not to 5* standard, there is lots of damage, non locking doors, damage to pool tiles and the pool could be cleaner. The beach near by was very nice, the one to the left of the boardwalk is nicer than they closer to the main moana restaurant, white sand, clear water, although many jellyfish so something to be careful of. Great grocery store across the roof from hotel and some lovely little shops to wander around, plus the Troia festival was on which was a lovely vibe.
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Calliroi
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was good but not a five star experience. We were expecting a kitchenette and a balcony and we didn't get either, the air con in the room was not working, the beds were slightly too hard, I asked the housekeeping staff to come back later and they proceeded to sigh and close the door. Staff was friendly. The gym was okay. The pool
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Declan
icon-
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great hotel everything as expected - only down side was the cost to park my car should be included up front
Sam
icon-Business
Business
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Didnt feel like a 5 star, more of a UK 3 star but it was fine. Clean. Gym could do with a revamp and dinner menu was poor
Michael
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

No AC in room. Staff was advised and the problem was not resolved
Roy
icon-with Partner
with Partner
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The tissue box was empty .they did not inform us that coffee capsules were charged at €1 each (petty!)
Ruben
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
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Tamara
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Unique location
Teresa
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Beautiful place to visit.
Verified traveler
icon-
4.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Place is amazing. But the room was broken (safe not working, drain, telephone). Despite repeated efforts to get things resolved in a relatively vacant hotel, the staff never did anything nor tried to communicate to inform.
Ines
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Great place to stay for a few days, close to the beach and nice staff. Too bad however that they did not replace simple things at breakfast such as black tea for consecutive days.
Boris
icon-Family
Family
2.0
/10
Reviewed 638 week(s) ago

Expedia Group verified review

We planned to stay for a week and left after 2 days! On the first day of arriving I received a parking ticket as I went to check in. On the second day I got a parking fine because it was not clear that the bay I was using was a doctor's parking place. This was the worst deal I've had in Portugal. What you get is a 3 star hotel at most with cheap furniture, no facilities in the hotel. You have to track to the other side of resort, it's sister hotel for pool and sauna that close at 9pm, that is if you manage to get a towel before 7pm and a locker key that is never available. The staff is not rude just unhelpful. I was relieved to escape this resort. The manager did help to cancel one of the parking fines. However, it did not help I lost so much time and effort dealing with tickets. I was woken up every morning by the deliveries just below the balcony, which also had no view whatsoever. I am not surprised that there were no other nationalities I can see other than Portuguese and French. Avoid at all costs, even if it is the last available place in Portugal!
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Nicholas
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

While yes I agree this place isn't a 5 stars, I had an exceptional stay. We stayed for a week in a family holiday, we arrived almost at midnight from Lisbon and were welcomed and check-in really smoothly. Our studio room was big, bright, clean, well ventilated with a nice sized balcony where we enjoyed every sunset as we kindly got upgraded to seaview room as we're Expedia Platinum members. The breakfast is included and was good quality with cook to order eggs station and can get busy at times but the staff is always doing their best! The hotel has an outdoor pool and an indoor pool that we enjoyed. I had a couple massages on site given by an Ayurvedic masseuse from India, Vanish I believe was his name. one of the best massages I've had. (Hot stones) I personally want to thank Vanessa at the front desk as well as Duarte, Raquel and Matilda for being very patient with me and rescheduling my massages more than once! Sara the guest relations lady also kindly arranged our pick up taxi to go back to the airport on departure, all in all we had a great stay and will be happy to come back!
Read More
Eduardo
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

O ar condicionado do quarto não estava refrescando de forma eficaz, reclamei na recepção e a resposta era que estava funcionando, tivemos noites de calor.
Hugo
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

TOP
Manuel
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Vista fantástica, pequeno almoço estava bom, mas não deslumbrante. Quarto grande, com bom design.
Jose Luiz
icon-with Partner
with Partner
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Vista traseira para o estuário do Sado e nascer do sol
Hubert
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Tres bon séjour Tres reactif sur le problème de clim
Gerhard
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Der preis der unterkunft ist sehr hoch und hätte eine bessere qualität in punkto poolanlagen und zimmer erwarten lassen. Das personal ist bemüht. Die lage ist unschlagbar.
javier
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

La piscina no estaba muy clara los primeros días y algo fría para mi gusto,el sábado y domingo había que esperar para desayunar y también se averió el ascensor,por lo demás bien,habitación grande
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.