Rixos Gulf Hotel Doha

nice location, personnel 5* and happy to help 24/24; the only down was the complete shut down during Ramadan

Just returned from a family birthday holiday at the Rixos. On the whole we were impressed with the hotel. The only downside was how things changed when Ramadan started. It would have been totally fine if both hotel and Expedia explained all the differences and that this was reflected in the price but there was zero transparency on this prior even though we asked this before we travelled. We did talk to the hotel they gave us a iftar dinner but this was comparable to what we paid for so didn't feel like any proper gesture. Manager dealing with this was kind and seemed like his hands was tied but it's a shame as really the price diff of pre Ramadan should have been refunded to us. Positives - staff around the restaurant the manager reception staff and hotel were amazing and couldn't do enough for you. Kids club was very good and our girls loved going there for the activities. Pools were warm and overall the hotel was extremely clean. Kids discos and shows were good again these stopped during Ramadan but we weren't aware this was going to happen. Negatives - communication between hotel reservations and guests prior was poor. No replies on questions re Ramadan. Bed was not set up for the children when we informed we would be arriving after midnight. Details minimal on what was included in the all inclusive package both on hotel website and Expedia site. Shame as the reservation department did let down the staff that worked hard at the hotel itself. On the whole were happy

Sonia the front desk person was amazing

Awesome

The courteousness of the staff

Great hotel to stay !!

Nothing special!

One of the best hotel we stayed at Rixos. Staff is very friendly specially Jawad helped us to smooth scheme out - we definitely coming back

The room was good but the so call city view is a car park, most of the staff we great and very friendly. The so called all inclusive was disappointing and probably the worst one I’ve ever been, the food in the buffet was very good. We ate there most nights as we could only get into one of the à la carte restaurants on one evening as it was fully booked the whole 7 nights of our stay which was very disappointing. The burger and chips option by the pool was worse than Mc Donald’s. We would go back to Doha again but wouldn’t stay at this hotel.

Very noisy road and loud music from hotel next door and the hotel is between 2no airports!

Staff so friendly and helpful. Room was super clean

Fantastic hotel. No complaints at all with room, staff or facilities and food was amazing for all inclusive. In particular, the Mr Tailor steakhouse which was included in the AI. Would definitely return.

Everything was amazing the hotel, the food and above all else the staff were fantastic each and every single one of them quite honestly service was fantastic.

Nice hotel, staff helpful and great food at the restaurants

Brilliant

Staff were very friendly and a special thank you to yabesh the life guard for jumping straight in when our child was struggling to swim. He made a point of saying hello to her every day too

Great hotel, location and service. Reason for the 4 stars and not giving 5 - balcony area was dirty and seats broken so not really a useable space.

Staff 5 star hotel 5 star food and drinks 3 star. Food in buffet tepid and repetitive. All inclusive restricted menu in speciality restaurants and drinks. Not all drinks branded. Very poor value for money on the all inclusive which wasn’t explained on check in they basically lied to get you to pay the extra which you didn’t get. Wouldn’t recommend certainly won’t ever go back.

Staff members excellent, great variety of food

Everything about the hotel was first class and most importantly all the staff who should be proud of the efforts they put in to make us holiday makers have a great time. Well recommended.