Radisson BLU Bucharest

Disappointing stay overall. For a high-star hotel (and at this price), I expected better service and upkeep. Our room wasn’t properly cleaned, used dishes were left overnight and fresh towels weren’t provided and things felt generally disorganised. Accessing the pool was an ordeal; you can’t enter without a swim cap, which wasn’t clearly communicated. Staff interactions were curt, and we often felt like an inconvenience when asking simple questions. There are plenty of similarly priced properties in the city that offer a smoother experience, based on this visit, I’d look elsewhere. For a Radisson Blu, I expected more.

I stayed in an Executive Room at Radisson Blu Bucharest. The room was spacious, clean, and comfortable. The Executive Lounge was perfect — a great place to relax with good service. Breakfast in the lounge is different from the usual buffet served in the restaurant — you have a private chef with a small but very well-chosen menu. The hotel has many dining options and is well located in downtown Bucharest, within walking distance to many places.

The outlet in the bathroom was broken and there were some stains on the wall. Bathroom handle was broken as well.

THE ROOMS NEEDS REFURBHISHING

We couldn’t use the 20% discount on F&B promised by Expedia, because Front Desk staff members were confused and unable to apply the discount on each payment. That was a little surprise, maybe they should be better trained on that.

Comfortable hotel in a good location. It wasn't obvious at the time of booking that there was an additional charge for use of the outdoor pools.

Nice hotel . Safety and comfort.

n night 1 of our stay we were received by Ilinca at reception. She was the most unfriendly, unprofessional receptionist I have ever met. She didn't tell us anything about the amenities, the restaurants available, the room... She didn't know the procing structure for the outdoor pool and misquoted us a more expensive price for guests. In that moment I put a complaint to Alex her supervisor. He explained the hotel beautifully. I asked him to book us a table for next day at 20:30 at NOUA Bucătărie Românească. I showed him the place on my Google Maps to ensure he knew where I wanted to book. He asked me to look for their number and I did, however he said he had found it himself and didn't need my help anymore. I saw him call and he confirmed a reservation had been made. Reception claims they showed me the address so I could confim this. This is not true and it will be very easy to verify on CCTV. On night 2 we showed up to NOUA in Str. Popa Nan 7 to find the restaurant closed. We confirmed that we were at the right place. We looked around for an alternative entrance and found nothing. We called the hotel 7 times before we managed to speak to anyone at reception. Reception confirmed that the address they had booked us in was different, and they had not booked NOUA. The have repeatedly lied and blamed us for going "to the wrong restaurant", instead of taking responsibility for booking the wrong restaurant and completely ruining our night. On night 3 we found a fruit fly infestat

Absolutely amazing. Pool was a god send. Staff couldn’t do enough. Highly recommended

Long time to check in. No help with luggage. We werent send to the right room / suite. We requested (and paid) for a 2 room suite and it was only one big room (not ok with kids that go early to bed). The room had a "small gift" ready (quarter bottle of prosseco with one glass) clearly not fir us as we were 3 and that the card was addressed to somebody else. After complaining and 30 minutes wait we finally were moved to the proper room... but not ready for 3 people so we made due with only 2 towels and this time no "gift". The rest was ok. Good amenities and the lounge is a plus. But the overall experience was far from the standard of a 5 star hotel...

Hotel was great and everything was fine, but the exterior pool is at extra cost, and the indoor pool was closed due to repairs. From the listing the impression was that the outdoor pool would be included with the stay

great location public transport shopping

Business lounge wes good when it wasn’t too crowded with families. A few days in a row, when we went up for breakfast to business lounge we were disappointed to see tables dirty, breakfast area being unkept. My view is this isn’t about the staff not doing their job but more about certain families/guests lacking proper etiquette and taking advantage / abusing of service provided.

N/A

Great

Cars not allowed on Calea Victoriei during weekends. Major pain in the ass

Great location center and lots of walkable places around…staff and service was great

About a 20 minute walk from the old town

I booked a room and paid for lounge access, and first day I checked in at midnigt first, so seen in this light I did not use the loungearea for the first day, at least they could allow me to stay in the lounge area just for 3 hours the day I checked out, as I like to work in peace, but I was not allowed, so that was very dissapointing for me.

You have to pay for the outdoor pool and facilities (30€) per day, which was not mentioned in booking. It took me 1 hour to get through to room service at 8pm (14 calls) One of the days my room wasn’t cleaned even after 3 reminders. Not what you would expect from a 5* hotel at all. Stayed in many raddison all over the world and haven’t experienced a service like this before.