Does Hotel Royal Queens provide parking?

Yes, Hotel Royal Queens provides parking. Please confirm details directly with the hotel.

Does Hotel Royal Queens provide early check-in?

Yes, early check-in is available at Hotel Royal Queens, subject to availability. Please contact the hotel directly to arrange this.

Does Hotel Royal Queens provide late check-out?

Yes, late check-out is available at Hotel Royal Queens, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Royal Queens?

Hotel Royal Queens is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Royal Queens

Name: Hotel Royal Queens
Address: 12 Queen Street, Bugis, Singapore, 188553, 12 Queen Street, Singapore, 188553, Singapore
Rating: 8

Hotels

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8.0

/10

Very Good

1,317 reviews

What Guests Say About Their Stay

N***l

9.4

/ 10

I’ve stayed here a few times now, and it never disappoints. The location is spot on, the amenities are solid, and it’s great value for money. The staff are consistently friendly and helpful. I’ll definitely be coming back whenever I’m in the country.

Nur Raidah Binte Suwandi

9.1

/ 10

Great stay. All staff were pleasant. Check in was a little slow but under one hour and fuss free so that's okay. Room was fully equipped with ironing board, safe, hairdryer, toiletries, mini fridge, tea and coffee set. Despite reading several reviews that had mini cockroaches, our bedroom was clean and comfortable and everything was in good working condition. Enjoyed the bathtub. Walking distance to Bugis and Arab Street. Did not have a good night's sleep though, but maybe that's just us as we felt the bed and comforter was not comfortable enough.

Nora

8.5

/ 10

Nice clean, big and new refurbished rooms. I like it. Check in was smooth. Free parking.

Guo Y. Q.

9.7

/ 10

Another awesome staycay since it was my 2nd time here for 2 consecutive months. Hotel was strategically located and lot of eateries around the area. Room cleanliness was to my expectation. It's definitely worth for the price that I paid and I will be back again!

RUBIAH R.

8.5

/ 10

My Family and I had an awesome staycation in conjunction celebrating my son's Birthday. Booked a Family Packages with Child Friendly Perks. We love the room and kids had a great time swimming at the pool. Friendly Front desk customer service. Hope to come again.

In the Area

See Map

12 Queen Street, Bugis, Singapore, 188553

Main Facilities

Late check-out

Restaurant

Luggage storage

Elevator

Family room

note: hotel was previously named Hotel Royal @ Queens Hotel Royal Queens is located in area / city Bugis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Royal Queens

12 Queen Street, Bugis, Singapore, 188553

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Discover More About Hotel Royal Queens

note: hotel was previously named Hotel Royal @ Queens

Location
Hotel Royal Queens is located in area / city Bugis.

About Hotel Royal Queens

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Royal Queens.

Are you a shopaholic? Staying at Hotel Royal Queens will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Royal Queens provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Royal Queens, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Royal Queens exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Hotel Royal Queens.

All facilities in Hotel Royal Queens

Swimming Pool

Fitness Center

Common Space

Lobby

Exterior

Food and Drinks

A la carte dinner
A la carte lunch
Buffet breakfast
Cafe
Continental breakfast

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Family room

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Early Check-in
Late check-out
Bellhop
Concierge
Money changer
24-hour Receptionist
Limited hours room service
Luggage storage
Multilingual staff
Porter

Business Facilities

Computer station
Conference room
Meeting facilities
Photocopier

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Accommodation Policy & General Information in Hotel Royal Queens

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

General Check-in Instructions

2 minutes walking distance to Bras Basah MRT station; about 10 to 15 minutes to City Hall or Bugis MRT Station.
Swimming Pool Opening Hours: Daily 6am to 7pm
For security reasons, a valid passport or physical Identity Card is required at check-in. SingPass (Digital Identity Card), Work Permit, long-term pass, driving licence and membership cards are not accepted.
Hotel Royal Queens has been certified by the Global Sustainable Tourism Council (GSTC) since 2025. This certification recognises our adherence to internationally recognised sustainability standards across environmental, social, and operational practices.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Royal Queens	236
Number of floors in Hotel Royal Queens	16
Another facilities in Hotel Royal Queens	A la carte dinner, A la carte lunch, Buffet breakfast, Cafe, Continental breakfast

Frequently asked question in Hotel Royal Queens

What is normal check-in & check-out time at Hotel Royal Queens?

The standard check-in time at Hotel Royal Queens is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Hotel Royal Queens provide breakfast?

Yes, Hotel Royal Queens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Royal Queens?

Hotel Royal Queens is a 4.0-star hotel.

How many floors does Hotel Royal Queens have?

Hotel Royal Queens has 16 floors.

How many rooms are available at Hotel Royal Queens?

Hotel Royal Queens has 236 rooms in total.

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More Reviews from Other Guests in Hotel Royal Queens

Overall Ratings & Reviews Hotel Royal Queens

Traveloka (826)

Other sources (491)

8.2

Very Good

From 826 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.4

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about Hotel Royal Queens

All

Distance to City Center (9)

Staff Friendliness (9)

Room Space (8)

Bedroom (8)

Bathroom (8)

Accessibility (7)

Hotel Area (7)

Surroundings (5)

Family Friendly (5)

Wifi (5)

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Traveler Reviews Hotel Royal Queens

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Customer reviews

Verified Traveler

Leisure

10.0

/10

Reviewed 23 week(s) ago

Strategic location and clean room.

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Accommodation's Reply

30 May 2026

Dear Valued Guest, Thank you for the perfect 10 rating! We are delighted to hear that you enjoyed our strategic location and clean room. Providing a comfortable and convenient experience is always our top priority, and your positive feedback is a wonderful reward for our team. We truly appreciate your support and look forward to welcoming you back to Hotel Royal Queens for another excellent stay in the near future. Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

chandra n.

Business

10.0

/10

Reviewed 24 week(s) ago

It's perfect for business trips, as it's close to the Bras Basah MRT. For Muslims, it's spacious, has comfortable prayer rooms, and is close to the Bencoolen Mosque. Breakfast is also delicious.

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Accommodation's Reply

30 May 2026

Dear Valued Guest,Thank you for the perfect 10 rating! We are thrilled to hear that our location near Bras Basah MRT made your business trip seamless. It is wonderful to know that our spacious rooms, comfortable prayer spaces, and proximity to Bencoolen Mosque provided convenience and comfort for your stay. We are also glad you loved the delicious breakfast! We look forward to welcoming you back to Hotel Royal Queens for another perfect experience.Sincerely yours,Alfyro OzaerGuest Experience ManagerHotel Royal Queens

tukimin

10.0

/10

Reviewed 28 week(s) ago

Very good, comfortable, friendly service.

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Accommodation's Reply

30 Apr 2026

Dear Tukimin, Thank you so much for the perfect 10/10 rating! We are delighted to hear that you had a very good stay and found our rooms comfortable and our service friendly. Providing a warm and relaxing environment for our guests is our top priority, and it is wonderful to know we met your expectations. We look forward to welcoming you back to Hotel Royal Queens the next time you are in Singapore! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

Verified Traveler

Leisure

8.8

/10

Reviewed 28 week(s) ago

The lobby atmosphere was nice, although a bit small, possibly due to ongoing renovations. The reception staff were polite and cheerful.

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Accommodation's Reply

30 Apr 2026

Dear Valued Guest, Thank you for the wonderful rating! We are so pleased to hear that our reception team’s polite and cheerful service made a positive impression on you. We appreciate your patience regarding our lobby area. As you correctly noted, we are currently undergoing renovations to enhance our facilities and create an even more welcoming atmosphere for our guests. We are confident that these updates will make our guest experience even more enjoyable upon completion. It was a pleasure having you stay with us, and we look forward to welcoming you back to see our refreshed look at Hotel Royal Queens! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

A***y

Leisure

8.8

/10

Reviewed 41 week(s) ago

Close to MRT & bus stop.. walk to Bugis Junction is also about 10 minutes.. no bottled mineral water provided but there is a dispenser on the room floor.. old hotel but clean..

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Accommodation's Reply

31 Jan 2026

Dear A***y, Thank you for choosing to stay with us and for your helpful review! We are delighted that you found our proximity to the MRT, bus stops, and Bugis Junction so convenient. We appreciate your comments regarding our facilities. While our hotel has a classic charm, we are glad you found it clean. Regarding mineral water, we are proud to offer filtered, potable water dispensers on every floor as part of our sustainability efforts to reduce plastic waste, which provides easy access to fresh water throughout your stay. We hope to welcome you back to Hotel Royal Queens again soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

N***l

Business

9.4

/10

Reviewed 42 week(s) ago

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Accommodation's Reply

21 Jan 2026

Dear N***I, Thank you for your fantastic review and for choosing to stay with us on multiple occasions! Your loyalty means the world to us. We’re thrilled to hear that our location, amenities, and overall value consistently meet your expectations. I will be sure to pass your kind words about our staff’s friendliness along to the team. We look forward to welcoming you back for another seamless stay whenever you are in the country! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

Rosaline S.

Leisure

9.4

/10

Reviewed 44 week(s) ago

The staff are awesome, they are so helpful and friendly.

1 people find it helpful

Accommodation's Reply

21 Jan 2026

Dear Rosaline S, Thank you for the wonderful feedback! We are so glad to hear that our team made such a positive impression on your stay. Our staff takes great pride in being helpful and friendly to every guest, and I will be sure to share your 'awesome' comments with them—it will truly make their day. We look forward to welcoming you back to Hotel Royal Queens soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

eko s.

Leisure

9.4

/10

Reviewed 44 week(s) ago

Hotel is clean. Friendly staff. Overall is OK. Thank you, Mr. Wan!

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Accommodation's Reply

21 Jan 2026

Dear Eko S., Thank you for the 5-star feedback! We are thrilled you found the hotel clean and our staff friendly. A special thank you from Wan for your kind mention—he truly enjoys assisting our guests. We're glad you had a good stay and hope to host you again on your next visit! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

N***i

10.0

/10

Reviewed 45 week(s) ago

Nice place, nice staff, and near from everywhere

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Accommodation's Reply

21 Jan 2026

Dear N***i, Thank you for the wonderful review! We are so glad you enjoyed our 'nice place' and found our staff to be friendly. Being 'near from everywhere' is one of the things our guests love most, and we’re thrilled it made your stay in Singapore so convenient. We hope to welcome you back again very soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

N***i

9.4

/10

Reviewed 49 week(s) ago

Clean and comfortable rooms, close to MRT and bus stations. Close to Bugis Junction, Chijmes, Albert Sentral, and Bugis Junction.

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Accommodation's Reply

30 May 2026

Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that you found our rooms clean and comfortable. It is fantastic that our strategic location provided you with easy access to the nearby MRT and bus stations, as well as popular destinations like Bugis Junction, CHIJMES, and Albert Centre. We appreciate your feedback and look forward to welcoming you back to Hotel Royal Queens for another convenient and pleasant stay. Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens

M***a

8.2

/10

Reviewed 94 week(s) ago

Close to chimes, bugis junction, bras basah and bugis mrt, the hotel provides iron, hairdryer, there is a bathtub, the kids are happy, you can fill up with free water so it's more economical to drink. There is also a small swimming pool, the room is cleaned every day

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1 people find it helpful

T***a

Business

8.2

/10

Reviewed 97 week(s) ago

It close to train station, so it is easy to go everywhere. All the staff so friendly and helpful, and we can refill water from dispenser

4 people find it helpful

Thomas W.

9.7

/10

Reviewed 130 week(s) ago

Sudah sering menginap di hotel ini. Free water refill dari dispenser yang disediakan di setiap lantainya. Ranjang yang sangat luas. Lokasi berada sangat dekat dengan stasiun MRT Bras Basah. Ada pilihan bathtub juga untuk kamar-nya. Diperbolehkan untuk early check-in tergantung dari ketersediaan kamar.

2 people find it helpful

wenny w.

Business

9.4

/10

Reviewed 130 week(s) ago

It's a good, spacious bedroom hotel which is bigger in size compared to other hotels. Near MRT station too. Many foods surrounding area.

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Adifakeisya N. G.

9.7

/10

Reviewed 151 week(s) ago

One of the best hotel I've ever stayed at SG. Room is clean, spacious, good facilities and everything is working fine. The staffs are extremely helpful and nice. I booked this accommodation at such a bargain price and so worth it.

1 people find it helpful

Elisse B.

6.2

/10

Reviewed 155 week(s) ago

Location: very strategic. Cleanliness: quite old but clean. Staff: unfriendly!

1 people find it helpful

Nan S.

8.5

/10

Reviewed 168 week(s) ago

Lokasi strategis, dekat dengan area Bugis dan Raffles, kalau mau capek sedikit jalan kaki bisa tembus Orchard Road, area city hall, keluar dari hotel langsung belok kiri udah Stasiun MRT Bras Basah, seberang hotel ada museum, di seberang Stasiun MRT ada CHIJMES dan keluar dari hotel langsung belok kanan jalan lurus aja tembus area belakang Bugis street dan ada pasar banyak makanan. Hotel bersih tapi tiap hari tidak di kasih air mineral botol, hanya hari pertama saja, selanjutnya di sediakan air mineral galon jadi ambil sendiri di lantai 11, harga hotel permalam termasuk mahal dan tidak dapat sarapan pagi, seharusnya dapat dengan harga itu. Secara umum hotel bersih dan pelayanan ramah semua terutama staff yang bernama Jaya (orang India) sangat membantu dan ramah, perlu di pertahankan service nya ya. Terima kasih.

2 people find it helpful

Rasini

10.0

/10

Reviewed 172 week(s) ago

This is the first time staying at this hotel, satisfied with the spacious room and the bathroom as if it had just been renovated because it was still very clean, it looks like the tiles have just been replaced, the breakfast menu is ok, there are lots of menus, the staff is also friendly and the service is fast 👍.

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2 people find it helpful

Evelyn

8.5

/10

Reviewed 179 week(s) ago

The hotel room is spacious and clean. The hotel 's location is also strategic. The hotel neigbourhood is nice. Recommended.

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Andre S.

9.4

/10

Reviewed 184 week(s) ago

Strategic location and very friendly staff ….

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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