Jayleen 1918 Hotel

Close to Chinatown and Clarke Quay. Bathrooms are quite old and show long time usage but it wasn't bad. Would recommend if you're not fuss about visual cleanliness and want a place you're not going to spend a lot of time in the bathroom of the hotel. Aircon was good.

The hotel location is good. It’s probably the best price you can find in the area.

The room is a little small, not bad.

Staff was friendly & helpful

The hotel itself is quite dated and could definitely use some renovations, as some areas feel worn and outdated. However, what it lacks in modern facilities, it makes up for with its unbeatable location. The biggest advantage of staying here is that almost everything is within walking distance. Restaurants, convenience stores, shopping areas, public transportation, and many tourist attractions are easily accessible without needing to spend much on transportation. This made exploring Singapore very convenient and enjoyable. The staff were friendly and helpful, and the room was clean despite the property's age. If you're looking for a luxury hotel, this may not be the place for you. But if your priority is a budget-friendly stay in a prime location where you can walk almost everywhere, Jayleen is a practical choice.

This hotel stands out for its position- walk to Chinatown, walk to Marina Bay and Quay. There are so many things I like about this hotel. Price is right. Room is small but clean and well equipped with amenities. They have the most advanced shower faucets that can do so many functions. Staffs are friendly with integrity. I stayed there 3 years ago and when I came back this year, I saw much improvement with renovation. 5 stars!!!

The room was comfortable and clean. It was small but had everything we needed and there was even een roof terrace where you could order food or a drink. The staff were very friendly and helpful.

Nice breakfast and very walkable.

Hotel needs a total refurb, aircon poor, wi fi weak, dingy rooms, short hard bed and solid pillows. reasonable size bathroom floor all different levels for catching your toes

When we registered the lady checking us in was good. Unfortunately the rooms are small. In our room when sitting on toilet in ensuite my legs touched the door. The bathrooms dont have exctractor fans so there is mould. Beds were comfortable and air con worked well. The wifi did not at all, cutting out very often. The bed was made up daily but the coffee was not replaced every day. Rooms have a fridge and a safe and breakfast was good value. It was not labelled but staff was able to tell me what was vegetarian and there was a good variety. Staff on other days did not smile. They were able to store our luggage on last day.And on a positive note, the location was good and close to MRT and bus stops.

Would not recommend - possibly the worst hotel I've ever stayed in. No wifi in the rooms - "connected without internet" and the staff would not assist with rebooting the internet. The room was significantly run down, with very visible damage to the bathroom. Bed & pillows were extremely uncomfortable and no towels were provided for drying hands. Breakfast buffet was cold and not readily replenished.

Roomwas okay.safe didn't work, vanity was loose, if you stay at level 5 be aware of the noise from the roof top party zone. I had movi ng of chairs etc until 1 am! Reception staff are excellent. And its amazing what they squeeze into 15 sqm. By the way, my level 4 Wi-Fi hadno internet, so i had to use level 1 Reception over the weekend which was slow with drop outs. No good if you're a business traveler. But the price is good and the location is good. Depends on what you need it's either a steal or a disaster.

Room was very clean but a little dated. The shower water was cold every time we showered - awful

Very friendly staff. Excellent location.

Good stay

How helpfully the front desk staff was with my issue with luxury tours and travel

This was, without exaggeration, the worst hotel experience I’ve had in all my travels. We stayed in the hotel’s so-called “Executive Room,” which is marketed as their best and largest offering. What we encountered was far from acceptable. The room was dirty, with bugs freely crawling around, mold visible in multiple areas, and cracked tiles in the shower. There was hair under the bathroom sink, holes in the walls, and a fan coated with what looked like years of dust buildup. The bedding and linens were old and stained yellow, and even the plastic hangers were broken. The Wi-Fi was completely nonfunctional. Despite multiple requests for basic service—cleaning the room, removing bugs, replacing towels—hotel staff showed no willingness to help. When we politely asked for a deep clean, the receptionist simply laughed. The lack of professionalism and care from the staff was shocking, especially for a hotel charging $260 USD per night. We booked this hotel for its location and hoped that earlier negative reviews might not reflect our experience. Unfortunately, they were accurate—if anything, our stay was worse. Singapore is a compact city with great transportation. You can stay at a much cleaner, more professional hotel slightly farther from the waterfront and still have easy access to all the main attractions. Avoid this hotel at all costs. It’s overpriced, unsanitary, and the staff are indifferent. Absolutely would not recommend.

Very good location. Close to all the attractions.

Goox

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