One&Only Cape Town

Hotels
9.5
/10
Exceptional
357 reviews

What Guests Say About Their Stay

David

10.0
/ 10
The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.

Sandra

10.0
/ 10
The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.

Sheena

10.0
/ 10
Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
In the Area
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Dock Road, V & A Waterfront, Cape Town, Province of the Western Cape, South Africa, 8002

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Two Oceans Aquarium
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What's around One&Only Cape Town

Dock Road, V & A Waterfront, Cape Town, Province of the Western Cape, South Africa, 8002
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Exterior One&Only Cape Town
Exterior 2 One&Only Cape Town

Discover More About One&Only Cape Town

General


Near Two Oceans Aquarium

Location


A stay at One&Only Cape Town places you in the heart of Cape Town, within a 15-minute walk of Cape Town International Convention Centre and Long Street. This family-friendly hotel is 5 mi (8 km) from Camps Bay Beach and 0.5 mi (0.7 km) from Zeitz Museum of Contemporary Art Africa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zeitz Museum of Contemporary Art Africa - 0.7 km / 0.4 mi
Two Oceans Aquarium - 0.8 km / 0.5 mi
Cape Quarter Lifestyle Village - 0.9 km / 0.5 mi
Bree Street - 1 km / 0.6 mi
Nelson Mandela Gateway - 1 km / 0.6 mi
Table Mountain National Park - 1 km / 0.6 mi
The Watershed - 1 km / 0.6 mi
Cape Town International Convention Centre - 1.1 km / 0.7 mi
Long Street - 1.2 km / 0.8 mi
Greenmarket Square - 1.3 km / 0.8 mi
Adderley Street - 1.4 km / 0.9 mi
St. Georges Mall - 1.4 km / 0.9 mi
Greenpoint Market - 1.6 km / 1 mi
Africa Centre - 1.6 km / 1 mi
South African Missionary Meeting House Museum - 1.6 km / 1 mi

The preferred airport for One&Only Cape Town is Cape Town Intl. Airport (CPT) - 21.6 km / 13.4 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cape Town? This hotel has 3927 square feet (365 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy local cuisine at Rooi, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 131 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in One&Only Cape Town

Swimming Pool One&Only Cape Town
Swimming Pool
Entertainment Facility One&Only Cape Town
Entertainment Facility
Fitness Center One&Only Cape Town
Fitness Center
Functional Hall One&Only Cape Town
Functional Hall
Common Space One&Only Cape Town
Common Space

Things to Do

  • Romantic proposal packages
  • Fitness center
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas
  • Sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Limo or town car service
  • Airport transfer
  • Secure parking
  • Storage
  • Valet parking

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Game room
  • Trampolines

Kids and Pets

  • Babysitting
  • Children facilities

Public Facilities

  • Elevator
  • Safety deposit box

Connectivity

  • Free WiFi

Accommodation Policy & General Information in One&Only Cape Town

Important Note
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

  • Airport shuttle fee: ZAR 1515 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available, Parking height restrictions apply, EarthCheck, Cashless transactions are available, Guest will receive an email before arrival 2 weeks, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at One&Only Cape Town
131
Number of floors in One&Only Cape Town
5
Another facilities in One&Only Cape Town
Romantic proposal packages, Fitness center, Spa, Garden, Sauna

Frequently asked question in One&Only Cape Town

What are available facilities at One&Only Cape Town?
There are top facilites at One&Only Cape Town such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at One&Only Cape Town?
The standard check-in time at One&Only Cape Town is starting from From 14:00 while the latest check-out time is at Before 11:00
Does One&Only Cape Town provide breakfast?
Yes, One&Only Cape Town provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of One&Only Cape Town?
One&Only Cape Town is a 5.0-star hotel.
How many floors does One&Only Cape Town have?
One&Only Cape Town has 5 floors.
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More Reviews from Other Guests in One&Only Cape Town

Overall Ratings & Reviews One&Only Cape Town

Traveloka (3)
Other sources (354)
9.6
Exceptional
From 354 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Cape Town

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.
Read More
Verified traveler
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The most amazing hotel. Beyond amazing
Ariane
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful staff and amenities
Shauna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely People and so accommodating!
Sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.
Suzie
icon-Family
Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall service was enthusiastic and friendly. Breakfast was excellent but had a disappointing meal at Nobu. Facilities showing its age and could do with an update. Neighborhood was safe and nice restaurants within walking distance. There are probably better options at this price point.
Sheena
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
Brannon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The staff was amazing. They are friendly, made my kids feel at home. Kids Club was awesome. They accommodated all of my needs.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Was amazing
Alka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property
Osama
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Robert
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Hannah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Kim
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Room was great breakfast lots if choice
Joseph
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Dr Yunus
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Ermelinda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Pamela
icon-Business Family
Business Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Read More
Cyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 One&Only Cape Town

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews One&Only Cape Town

Traveloka (3)
Other sources (354)
9.6
Exceptional
From 354 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Cape Town

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was large and spotless and the view of Table Mountain was spectacular. The little gifts left after turndown were a beautiful touch, quite fitting to the whole hotel. Last but no least the guest experience staff and concierge staff were amazing and made our visit that bit more special. If we can, we will definately be back.
Read More
Verified traveler
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The most amazing hotel. Beyond amazing
Ariane
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful staff and amenities
Shauna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely People and so accommodating!
Sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff is extremely warm, friendly, professional, and beyond helpful. Breakfast is unbelievable. Every type of breakfast food buffet in the large room plus ability to order off the menu. The hotel is in a fantastic location at the Waterfront in Cape Town.
Suzie
icon-Family
Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall service was enthusiastic and friendly. Breakfast was excellent but had a disappointing meal at Nobu. Facilities showing its age and could do with an update. Neighborhood was safe and nice restaurants within walking distance. There are probably better options at this price point.
Sheena
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
Brannon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The staff was amazing. They are friendly, made my kids feel at home. Kids Club was awesome. They accommodated all of my needs.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Was amazing
Alka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property
Osama
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Robert
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Hannah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Kim
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Room was great breakfast lots if choice
Joseph
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Dr Yunus
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Ermelinda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Pamela
icon-Business Family
Business Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Read More
Cyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Number of reviews per page
20
40