Lavilla Hotel

The room was average and not correctly cleaned. Barely see a reception crew. The room was not equipped for foreigners as there was no plug adapters nor easy ways to charge phone. Last but not least, I had to checkout 1 day earlier due to an emergency and they refused to refund or give alternatives. I will not stay there ever again.

Room was not bad, but there is no closet. Biggest issue was a safety hazard. There was a door that seemed like it would lead to a balcony but when you open the door, it's just the edge of a building and you could fall off the building. Very scary.

Stayed 7 nights, the hotel make up the room everyday which we really like it. The room and the bathroom are large, just like the pictures. Late October very cold, we did not have a heater. We asked the front desk our last night. He ran the heater for 30 minutes. But later night it was very cold. The bed is very firm. My husband likes it, but for me very hard did not sleep well for 7 nights.

Our room has a nice view, clean room.

Clean, safe, super cute!

Nice, clean, and friendly staff

Nice

Far from downtown, needs an hour to reach.

Good service. Very helpful and kind staff!

It was a clean and safe hotel, they take a bed bugs test? So I could stay comfortable and relaxed

The owner of this hotel was extremely helpful and kind. The property was kept clean and restocked at all times. The heating system was great, even during one of the coldest days in Korea. There are 3 trains nearby this hotel, and had many restaurants and convenient to-go places nearby. Extremely great stay, 10/10, if we're ever back in Korea we would stay here again.

do not stay here place was dirty weird smell far away from the city doesnt look like the picture

The place was extremely run down. The picture window view was the only accurate thing from the listing. The man at the desk was nice checking in and the other one was nice. Chair was broken in room, air condition was making so much noice it was ready to break, the automated toilet control was broken and dirty looking (only flushed), cover on couch looked dirty, and bed was super hard. Frig didn’t work. The man came to check it and said that it would get cold. Never did and food and milk spoiled by morning. Even for the price I paid, I wouldn’t stay again

LAVILLA truly has amazing staff that is always willing to help! Definitely my bf and I go to place from now on! Thank you guys!

Expected a hard mattress, that is normal in Korea, but this was like sleeping on a marble slab. Also expected - too much heat. Had to call each night to have the front desk turn off the heater. I swear it was set to 82F.

員工服務態度差，廁所有支燈燒咗，早上同前台講咗，晚上前台比個燈膽我，叫我自己換。另外廁所比較不清潔。另外2人入住，居然每日都係比一套毛巾，問前台，他們回覆一即係咁安排，要再溝通後，才再比多一套毛巾。

깨끗하지 않아요

Pros: Checkin was brainless, passport check and card pickup, it lasted 3 minutes. But I was lucky that someone was there. Internet is excellent. The view from the bedroom is nice. Cons: BED is the major issue in this hotel, it is terrible, hard like wood, I had awful night sleeps every day, I asked a pillow top which they didn't have, asked for a blanket to make more comfy, that hardly helped. Towels, since checkin we had one big towel, every day I had to ask for another (we were 2) every day they cleaned the room they left one and removed the other, last day I was so annoyed that I gave up calling desk and we shared a towel. My wife asked for a towel one day and was confronted with: “you already have a towel.” Language barrier aside, that’s downright rude, it’s your mistake to begin with. Hotel lobby is non-existent, no chairs, just a sorry microwave and a tiny sound system, many times not even the clerk was there just some guests waiting to be taken care of not knowing if they were on right place. Don’t expect much help from the staff, they barely speak English. Avoid this place.

メインの観光地からは離れてはいますが、駅は徒歩圏内で近いです。ホテルの方もとても優しくてフレンドリーでお部屋もとても綺麗でした！満足です！また利用したいです。

開放感のある部屋でした バスタオルは大型のが一枚しかないので2人だと 使いづらい 受付で言えばくれるかも？ トイレがつまつかのですがスッポン渡されて自分で処理しました なんとか流れて良かった、、 周辺はご飯が色々ありますので弁は良い 交通もいいですが 明洞 ソウル駅は40分程かかります ので 少し安く泊まるなら良いかと