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THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

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9.3
/10
Exceptional
2,372 reviews

What Guests Say About Their Stay

R***a

8.8
/ 10
Amazing location! Easy access for car drop-off, free parking, direct underground access to MRT and Lotte Mall, nice staff. Perfect hotel!

Henny

9.4
/ 10
Really satisfying staying at Lotte Seoul. The room is so comfortable and cozy. especially for woman. The staff is really kind and helpful.

Saninapa

9.7
/ 10
Really helpful staffs and clean room. I like gym, sauna and golf driving range. Location is a plus and near shopping center. I will book again for sure !

Dyah Ayu Nidyansari

9.7
/ 10
Satisfactory because the place is very strategic
See original

farida

10.0
/ 10
His service is very satisfying and friendly.
See original
In the Area
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30 EuljiRo Junggu C.P.O. Box 3500 Euljiro 1-ga, Myeongdong, Jung-gu, Seoul, South Korea, 04533

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
note: hotel was previously named Lotte Hotel Seoul THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is located in area / city Myeongdong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

30 EuljiRo Junggu C.P.O. Box 3500 Euljiro 1-ga, Myeongdong, Jung-gu, Seoul, South Korea, 04533
Discover More Places
Lobby THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Exterior 2 THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

Discover More About THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

note: hotel was previously named Lotte Hotel Seoul

Location
THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is located in area / city Myeongdong.

About THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

From business event to corporate gathering, THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul), a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) exclusively for you.

THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul).

All facilities in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

Bar, Cafe and Lounge THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Bar, Cafe and Lounge
Lobby THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Lobby
Exterior THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Exterior
Others THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Others
Restaurant THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Restaurant

Food and Drinks

  • Buffet breakfast

Transportation

  • Car rental

Things to Do

  • Health club
  • Indoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Coffee shop
  • Safety deposit box
  • Room service
  • 24-hour room service
  • Restaurant

Hotel Services

  • Concierge
  • Money changer
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Gift shop

Accommodation Policy & General Information in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

Required Documents

Upon check-in, you are required to bring ID Card, 투숙객은 체크인 시 유효한 신분증을 제시하여야 하며, 호텔은 예약 정보와의 일치 여부를 확인할 수 있습니다. 정당한 사유 없이 신분증 제시를 거부하거나, 허위 정보를 제공하는 경우 투숙을 거부할 수 있습니다.(*수집 목적 : 투숙객 신원 확인 및 청소년 투숙 방지) . The required documents can be in the form of soft copy.

Deposit

Deposit KRW 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
868
Number of floors in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
38
Another facilities in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)
Buffet breakfast, Car rental, Health club, Indoor pool, Swimming pool

Frequently asked question in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

What are available facilities at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)?
There are top facilites at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)?
The standard check-in time at THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is starting from From 15:00 while the latest check-out time is at Before 11:00
Does THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) provide breakfast?
Yes, THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)?
THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) is a 5.0-star hotel.
How many floors does THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) have?
THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul) has 38 floors.
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More Reviews from Other Guests in THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

9.4
Exceptional
From 2,245 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

Number of reviews per page
20
40
Top reviews
Varun
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worst Breakfast we have ever had. Much better breakfast options near by but that’s a bit uncomfortable
Liping
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had high expectations for the Lotte Hotel Seoul given its reputation, but unfortunately had a very poor experience. Despite the premium location, I got multiple flea bites after the first night. The itching and discomfort were significant and affected the rest of my trip. Staff response was mediocre at best when reported. For a luxury hotel, this level of pest issue is unacceptable and concerning regarding cleanliness standards. I cannot recommend staying here until this is properly addressed. Beware and consider other options in Seoul.
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Sabrina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Getting
Karen
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great. The carpet had stains on it. You can see the wear and tear of the washroom even where the main room is. I would only stay again because of the location. Some staffs are friendly, and some would completely ignore you. And if you approach them with a question, they looked irritated that you asked them a question. This is my honest review of the Lotte Hotel Seoul. For a five star they can definitely do a lot better.
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Maha
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful Staff, but Severe Maintenance and Management Issues I want to start by praising the hotel staff—everyone I encountered was incredibly friendly, respectful, and highly qualified in customer service. They truly do their best. Unfortunately, the hotel suffers from severe maintenance shortcomings. During my stay, the internet was highly unreliable, and the shower room in my initial room was completely non-functional. Because of these persistent technical issues, I was forced to change rooms three times over a three-night stay. Packing and moving was highly frustrating and disruptive. Plus I lost the activity schedule,.. While the staff is excellent, the lack of property upkeep points to poor administration and management. I hope the leadership team addresses these infrastructure issues soon.
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Russell
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All OK but the Room Price to much
Joseph
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

exceptional staff, room and breakfast
natalia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent hotel for the value and location.
RACHEL
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and friendly staff.
KRISHNAN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, very good location
nino
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was great . Very nice hotel , staff was great. We will come back .
Harry
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean, spacious, and well designed. The staff were very friendly. The hotel lobby was beautiful. The hotel sits on top of a vast food court below and shopping mall. Couldn’t ask for a better location. Everything was so convenient. We will stay there again if we ever return.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic. Perfect location to walk to palace, Canal, Tower, shopping etc. all our meetings spots for tours booked were short walk. Hotel was fabulous. Recommend to anyone and would stay here anytime in Seoul.
Mira
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful stay at Lotte Hotel Seoul. The location is outstanding, right in the heart of Myeongdong and within easy walking distance of attractions such as Myeongdong Cathedral, Deoksugung Palace, and Cheonggyecheon. The hotel’s proximity to shopping, restaurants, and sightseeing made exploring Seoul incredibly convenient. A special thank you to the concierge team, who helped arrange a facial and head spa experience that I thoroughly enjoyed. We also appreciated the variety of excellent dining options within the hotel and found ourselves eating there frequently for both convenience and quality. The service throughout our stay was exceptional. The staff were professional, helpful, and attentive, making us feel welcome from start to finish. While the hotel is centrally located, neighborhoods such as Gangnam and Itaewon are also just a short taxi ride away. Overall, an excellent hotel in a prime location. We would gladly stay here again on our next visit to Seoul. ⭐⭐⭐⭐⭐
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Darlene
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

great hotel, good location. would definitely stay again
christine
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful Clean well appointed hotel in a perfect part of town
Chong
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel
Chong
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Daisy Yoo at front desk was really helpful . Everything is always good at lotte . Been going there for the past 30 years , lotte and josun are my favorite hotels in seoul.
KEON WOONG
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

룸 컨디션 좋습니다 인룸다이닝도 맛있었습니다
Chong
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Always the best in myeongdong korea.
Number of reviews per page
20
40

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Bar, Cafe and Lounge 4 THE GRAND LOTTE SEOUL (Formerly: Lotte Hotel Seoul)

Disclaimer

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