AC Hotel Ciutat de Palma by Marriott

Hotels
8.4
/10
Very Good
482 reviews

What Guests Say About Their Stay

Erika

10.0
/ 10
Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.

Luke

10.0
/ 10
Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address

Linda

10.0
/ 10
Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
In the Area
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Plaza del Puente, 3, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07014

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at AC Hotel Ciutat de Palma by Marriott is a good choice when you are visiting Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel Ciutat de Palma by Marriott

Plaza del Puente, 3, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07014
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Lobby AC Hotel Ciutat de Palma by Marriott
Exterior 2 AC Hotel Ciutat de Palma by Marriott

Discover More About AC Hotel Ciutat de Palma by Marriott

General


Near Auditorium de Palma de Mallorca

Location


With a stay at AC Hotel Ciutat de Palma by Marriott, you'll be centrally located in Palma de Mallorca, within a 5-minute drive of Auditorium de Palma de Mallorca and Plaza Espana. This hotel is 2.1 mi (3.4 km) from Port of Palma de Mallorca and 6.2 mi (10 km) from Puerto Portals Marina.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo Maritimo - 0.3 km / 0.2 mi
Municipal Market of Santa Catalina - 0.5 km / 0.3 mi
Pueblo Espanol - 0.6 km / 0.4 mi
Feixina Park - 0.6 km / 0.4 mi
Auditorium de Palma de Mallorca - 0.7 km / 0.5 mi
Es Baluard Museum of Modern and Contemporary Art - 1 km / 0.6 mi
Lonja de Palma de Mallorca - 1.1 km / 0.7 mi
Gomila Square - 1.1 km / 0.7 mi
Parc de la Mar - 1.2 km / 0.8 mi
Parque del Mar - 1.2 km / 0.8 mi
Royal Palace of La Almudaina - 1.3 km / 0.8 mi
Porta de l'Almudí - 1.3 km / 0.8 mi
Passeig del Born - 1.4 km / 0.8 mi
Placa de la Reina - 1.4 km / 0.8 mi
La Rambla - 1.4 km / 0.9 mi

The preferred airport for AC Hotel Ciutat de Palma by Marriott is Palma de Mallorca Airport (PMI) - 11.2 km / 7 mi

Facilities


Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in AC Hotel Ciutat de Palma by Marriott

Bar, Cafe and Lounge AC Hotel Ciutat de Palma by Marriott
Bar, Cafe and Lounge
Fitness Center AC Hotel Ciutat de Palma by Marriott
Fitness Center
Functional Hall AC Hotel Ciutat de Palma by Marriott
Functional Hall
Common Space AC Hotel Ciutat de Palma by Marriott
Common Space
Lobby AC Hotel Ciutat de Palma by Marriott
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Things to Do

  • TV lounge
  • Garden
  • Library

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel Ciutat de Palma by Marriott

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses some solar energy
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Exempt
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel Ciutat de Palma by Marriott
84
Number of floors in AC Hotel Ciutat de Palma by Marriott
5
Another facilities in AC Hotel Ciutat de Palma by Marriott
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in AC Hotel Ciutat de Palma by Marriott

What are available facilities at AC Hotel Ciutat de Palma by Marriott?
There are top facilites at AC Hotel Ciutat de Palma by Marriott such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel Ciutat de Palma by Marriott?
The standard check-in time at AC Hotel Ciutat de Palma by Marriott is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does AC Hotel Ciutat de Palma by Marriott provide breakfast?
Yes, AC Hotel Ciutat de Palma by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AC Hotel Ciutat de Palma by Marriott?
AC Hotel Ciutat de Palma by Marriott is a 4.0-star hotel.
How many floors does AC Hotel Ciutat de Palma by Marriott have?
AC Hotel Ciutat de Palma by Marriott has 5 floors.
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More Reviews from Other Guests in AC Hotel Ciutat de Palma by Marriott

8.4
Very Good
From 482 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews AC Hotel Ciutat de Palma by Marriott

Number of reviews per page
20
40
Top reviews
Samuel
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

+Staff were friendly and were able to prepare the room sooner than the check in time. +Room’s spacious (Queen Room for 2 people) and had a good range of amenities (body wash, shampoo, coffee machine, bottled water, iron and safe) +Good night sleep - Room was dusty all over. - noise transfer from balcony door was very loud like the door seal wasn’t working. On a busy main road so a lot of noise from cars. Overall, a good stay for the money. 10min walk to the city centre of Palma. A lot of restaurants in the area if you didn’t want to walk too far
Read More
Alister
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
YING
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice location, cozy place to stay
Karl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent staff
John
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Too small
Samara
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Read More
Erika
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Caroline
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful room, nice location
Claudia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Gorgeous hotel, very nice employees.
Gary
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great hotel. Awesome location. Amazing breakfast.
Judith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Jun
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very good location, clean, friendly and polite staff
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Read More
nathalie
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Farah
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
nivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Verified traveler
icon-
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 AC Hotel Ciutat de Palma by Marriott

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 482 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel Ciutat de Palma by Marriott

Number of reviews per page
20
40
Top reviews
Samuel
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

+Staff were friendly and were able to prepare the room sooner than the check in time. +Room’s spacious (Queen Room for 2 people) and had a good range of amenities (body wash, shampoo, coffee machine, bottled water, iron and safe) +Good night sleep - Room was dusty all over. - noise transfer from balcony door was very loud like the door seal wasn’t working. On a busy main road so a lot of noise from cars. Overall, a good stay for the money. 10min walk to the city centre of Palma. A lot of restaurants in the area if you didn’t want to walk too far
Read More
Alister
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
YING
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice location, cozy place to stay
Karl
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent staff
John
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Too small
Samara
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Read More
Erika
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Caroline
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful room, nice location
Claudia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Gorgeous hotel, very nice employees.
Gary
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great hotel. Awesome location. Amazing breakfast.
Judith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Jun
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very good location, clean, friendly and polite staff
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Read More
nathalie
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Farah
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
nivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Verified traveler
icon-
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Number of reviews per page
20
40