Alexandre Troya

Staff not overly nice or helpful

Heated outdoor pool was great Staff were really friendly and helpful My only negative is the food wasn’t great.

Ocean view room, clean and comfortable

Lovely adults only area. Main pools were good but needed to be cleaned more - lots of cups left overnight (I know people should clean up after themselves but they dont so more staff cleaning the pool area and pool would be good) Cups at the bar should be reusable plastic too. So much waste. Food was as you would expect. We managed to find something we liked each day. It’s good that you can swap between dinner and lunch if you want to go out in the evenings. Rooms are clean and quite well maintained. So are public areas and toilets.

Hotel was amazing. If pool. Bar was open in the evening that would have topped of a great stay

It was clean familly friendly and close to the beach.

Everything was excellent. Not sure why there are some poor reviews about the food. We thought it was good. Location was good for Las americas and Adeje. The room was spotless. The weather was bad while we were staying but the spa was a blessing as it kept us busy whle it rained.

Great location

Clean rooms and hotel. Friendly and helpful staff.

Breakfast was not really that great. Staffs were ok

Big room with good ocean view

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas

Amazing no complains

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.

Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.

Lovely hotel very nice staff

Very