Apartamentos Recoletos

Service Apartment
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8.0
Very Good
806 reviews

What Guests Say About Their Stay

Philippe

10.0
/ 10
Ideal location, right in the center of Salamanca, where fashion shops, jewelry, stores and restaurants are concentrated. Exceptionally large bedroom, with mini kitchen. Nearby PARKING with HOTEL discount. Within 20 minutes walk of most of MADRID landmarks I have been staying there for over 10 years, every time I cross the ocean to Europe, and would not consider staying anywhere else. For the record, my job took me all over the world for 45 years, and I am a 7 million miler on American airlines

Danilo

10.0
/ 10
Serrano es de mis zonas favoritas en Madrid, así que quedarme aquí lo hace mucho más fácil. Lo unico es que mi habitacion tenia un olor parecido a cigarro, pero era algo más bien del hotel, se ofrecieron a poner la máquina de ozono para solventarlo, pero por lo demás todo excelente.
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Ali

10.0
/ 10
La ubicación es excelente, la atención muy buena. Las habitaciones no están en perfectas condiciones en relación a pintura, el aire acondicionado no funciona perfectamente, pero en general el hotel está muy bien.
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In the Area
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Calle de Villanueva, 2, Madrid, Community of Madrid, Spain, 28001

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Apartamentos Recoletos is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartamentos Recoletos

Calle de Villanueva, 2, Madrid, Community of Madrid, Spain, 28001
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Discover More About Apartamentos Recoletos

General
Near Gran Via

Location
With a stay at Apartamentos Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 7 minutes by foot from El Retiro Park. This aparthotel is 0.5 mi (0.8 km) from Gran Via and 0.3 mi (0.5 km) from Plaza de Cibeles.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Plaza de Colon - 0.3 km / 0.2 mi
National Archaeological Museum - 0.3 km / 0.2 mi
Paseo del Prado - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.5 km / 0.3 mi
Puerta de Alcalá - 0.5 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
El Retiro Park - 0.6 km / 0.4 mi
Plaza de Chueca - 0.7 km / 0.4 mi
El Corte Inglés - 0.8 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Thyssen-Bornemisza National Museum - 0.9 km / 0.6 mi
Fountain of Neptune - 1 km / 0.6 mi
ABC Serrano - 1 km / 0.6 mi
National Prado Museum - 1.1 km / 0.7 mi

The preferred airport for Apartamentos Recoletos is Adolfo Suarez Madrid-Barajas Airport (MAD) - 14.1 km / 8.7 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 meters.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining
Take advantage of the aparthotel's room service (during limited hours).

Rooms
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Apartamentos Recoletos

Common Space Apartamentos Recoletos
Common Space
Lobby Apartamentos Recoletos
Lobby
Bedroom Apartamentos Recoletos
Bedroom
Others Apartamentos Recoletos
Others
In-room Bathroom Apartamentos Recoletos
In-room Bathroom

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Apartamentos Recoletos

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - _
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Apartamentos Recoletos
132
Number of floors in Apartamentos Recoletos
4
Another facilities in Apartamentos Recoletos
Area shuttle with surcharge, Free WiFi, Accessibility equipment, Smoke-free area, Safety deposit box

Frequently asked question in Apartamentos Recoletos

What are available facilities at Apartamentos Recoletos?
There are top facilites at Apartamentos Recoletos such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartamentos Recoletos?
The standard check-in time at Apartamentos Recoletos is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Apartamentos Recoletos?
Apartamentos Recoletos is a 3.0-star hotel.
How many floors does Apartamentos Recoletos have?
Apartamentos Recoletos has 4 floors.
How many rooms are available at Apartamentos Recoletos?
Apartamentos Recoletos has 132 rooms in total.
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More Reviews from Other Guests in Apartamentos Recoletos

8.0
Very Good
From 806 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

7.8

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Traveler Reviews Apartamentos Recoletos

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and helpful staff.
Tihomir
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location to everything is great, that’s a 5 star. Found ants in appartment crawling all over bathroom. Mold visible in showers, Choose this place because of good reviews and breakfast, there was no breakfast included and in the descriptions on Expedia says full breakfast service.
Marjorie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

great place to stay, well locatex
Maria
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente ubicación, habitaciones limpias, equipadas con todo lo necesario incluyendo muy buen AC para combatir el calor del verano, personal amable, precio aceptable. Las habitaciones y los baños necesitan una actualización urgente. Y es necesario cambiar las ventanas para mejorar la insonorización ya que hay un nightclub debajo y hay mucho ruido hasta altas horas de la mañana.
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Thomas
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good location, next to the Recoletos metro stop, and the Archeological museum. One thing they need to fix: if you get a. room with two single beds, the shared headboard has reading lamps mounted in the center of each bed with sharp corners ready to split your scalp when you sit up. It also makes it impossible to sit up in bed since there is a sharp, square, light fixture in the middle of your back.
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Julio
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente ubicación, buen precio, ambientes limpios, buena atención.
Robert Henry
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

DO NOT STAY HERE! Upon arrival, we found our room and the walls to be dirty, with a strong, unpleasant odor, and it did not match the photos or description on their website. Because of these unacceptable conditions, we did not stay in the room or complete our check-in. Although the staff offered to move us to another room, we declined because we had already lost confidence in the property's accommodations. Additionally, our experience with the front desk staff was discourteous and unhelpful. They did not believe us when we said the room was dirty with a bad odor. They sent an employee to check the room, only to come back to disagree and tell us the room was totally fine, which was false. The staff was rude, and they are refusing to refund us even though we did not stay here. Basically, the hotel has stolen our money and refuses to refund it.
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Juan Gabriel
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is ok, however I only got two small beds not a double bed… it felt that I got the economy room not the double room I paid for. The location is perfect however it is nosy. Not sure if the neighborhood or the hotel itself. I just kept hearing noisesz It could be nice to have blackout curtains for better resting.
Philippe
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ideal location, right in the center of Salamanca, where fashion shops, jewelry, stores and restaurants are concentrated. Exceptionally large bedroom, with mini kitchen. Nearby PARKING with HOTEL discount. Within 20 minutes walk of most of MADRID landmarks I have been staying there for over 10 years, every time I cross the ocean to Europe, and would not consider staying anywhere else. For the record, my job took me all over the world for 45 years, and I am a 7 million miler on American airlines
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Adriana
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The place was not too bad, but certainly not as it looked on the website. The lobby looks fine, but as soon as you go up and out of the elevator, it looks pretty ugly and in need of maintenance. The walls in the hallways and the room are dirty and scratched. The room is smaller that it looked. The bathroom door has water damage as well as the shower ceiling. There is at least one night club close by and it was pretty noisy at night.
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Danilo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Serrano es de mis zonas favoritas en Madrid, así que quedarme aquí lo hace mucho más fácil. Lo unico es que mi habitacion tenia un olor parecido a cigarro, pero era algo más bien del hotel, se ofrecieron a poner la máquina de ozono para solventarlo, pero por lo demás todo excelente.
Gabriela
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Imagine trying to sleep after a long day in the middle of a bar — that’s exactly how it feels here. I spent 3 nights at this apartment and couldn’t sleep because more than 50 people gather on the street right outside the main entrance. There is constant laughing, shouting, arguing, and noise throughout the night. I complained, but the morning staff told me there was nothing they could do. Very disappointing experience.
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Ali
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy buena ubicación y la atención fue excelente
Ali
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

La ubicación es excelente, la atención muy buena. Las habitaciones no están en perfectas condiciones en relación a pintura, el aire acondicionado no funciona perfectamente, pero en general el hotel está muy bien.
CARLOS
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Location es excellent. Very clean and the staff really colaborativr
Shiela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s close to transportation and quiet
Sue
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

No response from hotel when texting using hotels.com app. Other hotels have responded to my questions. Also, AC was leaking water. Had to turn off when it was 95 degrees in Madrid.
Philip
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It's an older property, and it shows. It seems they need to improve maintenance a bit. There are areas where walls were fixed, but never painted, missing ceiling tiles, etc. The door to our bathroom was damaged and you could only slide it open partway. Nothing major, but issues they could take care of. The room should come with tea/coffee fixings. Small things would be a big improvement.
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Yolanda Engrácia Domingos
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

É um espaço aceitável, seguro com alguns pontos para alimentacao. No que toca ainteracao com staff, a maioria usa somente lingua local (espanhol) o que de certo modo dificulta na comunicacao com cliente. No que se refere a limpeza, teve um dia que foi meio despachada de tal modo que mesmo se o supervisor passasse nao notaria. Obviamente abrmos uma reclamacao que foi devidamente enderecada ao atender que tal nao mais se repitiu. O check-out é 12hrs, entrentanto funcionários da manuntencao como da limpeza ja entravam no quarto as 10hrs, mesmo nos colocando ''do not disturb'' na porta. esse episódio me fez reflectir sobre o cumprimento de procedimento pois, pelo que saiba, a limpeza e tecnicos so entram apos o cliente dar check-out na recepcao. De modo geral é um local que dá para estar.
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Sue
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel needs to do a better maintenance job. A fresh paint everywhere will help the appearance. Otherwise it is a relatively clean and utilitarian hotel.
Number of reviews per page
20
40

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