EME Catedral Mercer Hotel

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Roxanne

10.0
/ 10
First the location was AWESOME! And the rooftop bar, wine bar and breakfast fabulous. But what makes this hotel AWESOME is Mario and his Concierge Staff. Phenomenal Friendly. Caring. Kind. And so personable. We highly recommend this incredible hotel to ensure your Seville stay is excellent.

Jasjeet

10.0
/ 10
clean beautiful room, breakfast lovely and staff very friendly and smiling at all times

Gareth Bartlett

10.0
/ 10
The location is superb right in the heart of Seville. The reception staff were a total delight, so helpful with directions and bookings. I would definitely stay here again in stunning Seville!
In the Area
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Calle Alemanes 27, Seville, Sevilla, Andalusia, Spain, 41004

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
EME Catedral Mercer Hotel is a hotel is located at Seville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around EME Catedral Mercer Hotel

Calle Alemanes 27, Seville, Sevilla, Andalusia, Spain, 41004
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Discover More About EME Catedral Mercer Hotel

General


Near Seville Cathedral

Location


A stay at EME Catedral Mercer Hotel places you in the heart of Seville, steps from Seville Cathedral and Giralda Tower. This luxury hotel is 0.2 mi (0.3 km) from Royal Alcázar of Seville and 0.4 mi (0.7 km) from Metropol Parasol.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Seville Cathedral - 0.1 km / 0.1 mi
Giralda Tower - 0.1 km / 0.1 mi
Archiddiocesis de Sevilla - 0.1 km / 0.1 mi
Convent of the Incarnation - 0.1 km / 0.1 mi
Plaza de San Francisco - 0.3 km / 0.2 mi
Seville Town Hall - 0.3 km / 0.2 mi
Los Pinelo House - 0.3 km / 0.2 mi
Cabildo Plaza - 0.3 km / 0.2 mi
Cabildo Catedral - 0.3 km / 0.2 mi
Calle Sierpes - 0.3 km / 0.2 mi
Baile Flamenco Museum - 0.3 km / 0.2 mi
Royal Alcázar of Seville - 0.3 km / 0.2 mi
Casa de Salinas Palace - 0.4 km / 0.2 mi
Juderia de Sevilla Interpretation Center - 0.4 km / 0.2 mi
Salvador Church - 0.4 km / 0.2 mi

The preferred airport for EME Catedral Mercer Hotel is San Pablo Airport (SVQ) - 23.1 km / 14.4 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy Mediterranean cuisine at Al Lado, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 53 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

All facilities in EME Catedral Mercer Hotel

Bar, Cafe and Lounge EME Catedral Mercer Hotel
Bar, Cafe and Lounge
Swimming Pool EME Catedral Mercer Hotel
Swimming Pool
Entertainment Facility EME Catedral Mercer Hotel
Entertainment Facility
Fitness Center EME Catedral Mercer Hotel
Fitness Center
Functional Hall EME Catedral Mercer Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Banquet
  • Rooftop terrace

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in EME Catedral Mercer Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Extra beds are available only for guests under 12 years old.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at EME Catedral Mercer Hotel
53
Number of floors in EME Catedral Mercer Hotel
4
Another facilities in EME Catedral Mercer Hotel
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in EME Catedral Mercer Hotel

What are available facilities at EME Catedral Mercer Hotel?
There are top facilites at EME Catedral Mercer Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at EME Catedral Mercer Hotel?
The standard check-in time at EME Catedral Mercer Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does EME Catedral Mercer Hotel provide breakfast?
Yes, EME Catedral Mercer Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of EME Catedral Mercer Hotel?
EME Catedral Mercer Hotel is a 5.0-star hotel.
How many floors does EME Catedral Mercer Hotel have?
EME Catedral Mercer Hotel has 4 floors.
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More Reviews from Other Guests in EME Catedral Mercer Hotel

Overall Ratings & Reviews EME Catedral Mercer Hotel

Traveloka (1)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews EME Catedral Mercer Hotel

Number of reviews per page
20
40
Top reviews
Roxanne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First the location was AWESOME! And the rooftop bar, wine bar and breakfast fabulous. But what makes this hotel AWESOME is Mario and his Concierge Staff. Phenomenal Friendly. Caring. Kind. And so personable. We highly recommend this incredible hotel to ensure your Seville stay is excellent.
Jasjeet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

clean beautiful room, breakfast lovely and staff very friendly and smiling at all times
sreekanth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Zeliha
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel place was amazing but cathedral gets very busy So very load with church bells and pedestrians
Russ
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ratings / stars = average Noise level - horrible. No soundproofing. Might as well be no windows because it sounds like you are sleeping in the square. :(((
Julien
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Salle de bain à rénover Trop de détails à revoir pour un 5 étoiles
Gareth Bartlett
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is superb right in the heart of Seville. The reception staff were a total delight, so helpful with directions and bookings. I would definitely stay here again in stunning Seville!
rute
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel in an amazing location. Very friendly and attentive staff. Great stay and highly recommended it
Anibal
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location.
Yumi
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was amazing. I traveled in February, consider winter in Spain and the room was hot, the AC was not activated. When i open the window i could not sleep well due to the noise, the gace a busy street and it was ongoing noise. Not a very pleasant experience.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel! Clean room, great breakfast, friendly and helpful staff. And the hotel is located in the most charming part of Sevilla. I hope I have the opportunity to visit it again!
Kate
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Start with the positives. Bed was comfortable and room was clean. Location is excellent. However… This isn’t a 5* hotel at all, more like a 3* hotel. Rooms are dark, and - because of the excellent location near the cathedral - it is noisy, well into the night. The lift doesn’t always work. Not enough toilet roll or towels. Rooftop bar is difficult to access. Spa access is impossible - what the small print doesn’t say is that there’s no indoor pool and spa access must be pre booked and only one room can use it at a time. For our whole stay of one week we couldn’t access the spa as it was ‘fully booked’. The rooftop pool is small and not well maintained (as with other parts of the hotel) Public bathrooms are not too clean. The photos on the website are very well edited! Wouldn’t recommend a stay here, save money and stay elsewhere as it is a very walkable city so cathedral area is easily accessible.
Read More
Lucy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely staff, incredible rooftop bar, central location perfect for exploring the city
Joana Arroyo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Localizado excelente
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were excellent - very welcoming and professional. The room was really nice with a lovely view of the cathedral.
Rosa
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

​​Detailed List of Contractual Breaches: ​Infrastructure Failures: For at least 4 hours, there was no hot water in the room. The TV and Internet (essential for a 5-star stay) were non-functional throughout the duration. ​Health & Safety / Maintenance: The SPA was in a state of disrepair. The steam room ceiling is peeling off, with debris falling on guests. The indoor pool was cold (even though celebrated and presented as thermal circuit, and the rooftop pool was unsanitary. ​Fitness Facilities: The gym was largely out of order. Only the ergometer functioned; the multi-press is broken. ​Misrepresentation of Services (The "Romantic Package"): We were charged €50 for a "romantic room setup" which consisted of plastic rose petals strewn carelessly. This does not meet the standard of a luxury hotel and constitutes a lack of "assured characteristics." ​Professionalism: The massage service (~ €110) was significantly below the professional standard of a 5-star spa. ​ The accumulation of these defects constitutes a significant diminution in the value of the travel package. According to European consumer protection standards and the Spanish Código Civil, I am entitled to a price reduction proportional to the loss of utility. ​My Demand: I hereby request a total refund of €550 (representing a ~30% reduction of the base price plus a full refund for the misrepresented "Romantic Package" and the substandard SPA services).
Read More
Hatice
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was spacious and clean. We requested a quiet room and we were very comfortable. The breakfast was good, kept up our energy for a days sightseeing. The staff, especially at the reception desk were very professional and welcoming.
Frances
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love this hotel. Every room has a unique plan, which adds a sense of adventure every time. It’s spotless , courteous, excellent breakfast and soft pillows. Only fault we could find, us Brits like mugs of tea, not tiny expresso cups! We coped.
Marie Dominique
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Très bien
Craig Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were amazing, from the front desk, bar staff, restaurants and cleaners, all brilliant. We had a problem.with our 1st room, and we were moved as soon as an alternative was found, a couple of hours or so. The room.was very spacious and clean. The location is fab for a first timer to Seville as lots of key sites and and bars and eateries all very close by. But maybe rather for 2/3 days, after a week we realised it was incredibly busy and noisy area. The only reason i did not give 5 stars was the noise - our room was above a busy restaurant and pastry shop and opposite the cathedral, whose bells time all night long and the sound proofing wasnt good. Would i stay again, yes i would, maybe for a couple of nights and i would ask for a room on the other side of the hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 EME Catedral Mercer Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews EME Catedral Mercer Hotel

Traveloka (1)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews EME Catedral Mercer Hotel

Number of reviews per page
20
40
Top reviews
Roxanne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First the location was AWESOME! And the rooftop bar, wine bar and breakfast fabulous. But what makes this hotel AWESOME is Mario and his Concierge Staff. Phenomenal Friendly. Caring. Kind. And so personable. We highly recommend this incredible hotel to ensure your Seville stay is excellent.
Jasjeet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

clean beautiful room, breakfast lovely and staff very friendly and smiling at all times
sreekanth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Zeliha
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel place was amazing but cathedral gets very busy So very load with church bells and pedestrians
Russ
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ratings / stars = average Noise level - horrible. No soundproofing. Might as well be no windows because it sounds like you are sleeping in the square. :(((
Julien
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Salle de bain à rénover Trop de détails à revoir pour un 5 étoiles
Gareth Bartlett
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is superb right in the heart of Seville. The reception staff were a total delight, so helpful with directions and bookings. I would definitely stay here again in stunning Seville!
rute
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel in an amazing location. Very friendly and attentive staff. Great stay and highly recommended it
Anibal
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location.
Yumi
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was amazing. I traveled in February, consider winter in Spain and the room was hot, the AC was not activated. When i open the window i could not sleep well due to the noise, the gace a busy street and it was ongoing noise. Not a very pleasant experience.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel! Clean room, great breakfast, friendly and helpful staff. And the hotel is located in the most charming part of Sevilla. I hope I have the opportunity to visit it again!
Kate
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Start with the positives. Bed was comfortable and room was clean. Location is excellent. However… This isn’t a 5* hotel at all, more like a 3* hotel. Rooms are dark, and - because of the excellent location near the cathedral - it is noisy, well into the night. The lift doesn’t always work. Not enough toilet roll or towels. Rooftop bar is difficult to access. Spa access is impossible - what the small print doesn’t say is that there’s no indoor pool and spa access must be pre booked and only one room can use it at a time. For our whole stay of one week we couldn’t access the spa as it was ‘fully booked’. The rooftop pool is small and not well maintained (as with other parts of the hotel) Public bathrooms are not too clean. The photos on the website are very well edited! Wouldn’t recommend a stay here, save money and stay elsewhere as it is a very walkable city so cathedral area is easily accessible.
Read More
Lucy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely staff, incredible rooftop bar, central location perfect for exploring the city
Joana Arroyo
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Localizado excelente
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were excellent - very welcoming and professional. The room was really nice with a lovely view of the cathedral.
Rosa
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

​​Detailed List of Contractual Breaches: ​Infrastructure Failures: For at least 4 hours, there was no hot water in the room. The TV and Internet (essential for a 5-star stay) were non-functional throughout the duration. ​Health & Safety / Maintenance: The SPA was in a state of disrepair. The steam room ceiling is peeling off, with debris falling on guests. The indoor pool was cold (even though celebrated and presented as thermal circuit, and the rooftop pool was unsanitary. ​Fitness Facilities: The gym was largely out of order. Only the ergometer functioned; the multi-press is broken. ​Misrepresentation of Services (The "Romantic Package"): We were charged €50 for a "romantic room setup" which consisted of plastic rose petals strewn carelessly. This does not meet the standard of a luxury hotel and constitutes a lack of "assured characteristics." ​Professionalism: The massage service (~ €110) was significantly below the professional standard of a 5-star spa. ​ The accumulation of these defects constitutes a significant diminution in the value of the travel package. According to European consumer protection standards and the Spanish Código Civil, I am entitled to a price reduction proportional to the loss of utility. ​My Demand: I hereby request a total refund of €550 (representing a ~30% reduction of the base price plus a full refund for the misrepresented "Romantic Package" and the substandard SPA services).
Read More
Hatice
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was spacious and clean. We requested a quiet room and we were very comfortable. The breakfast was good, kept up our energy for a days sightseeing. The staff, especially at the reception desk were very professional and welcoming.
Frances
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love this hotel. Every room has a unique plan, which adds a sense of adventure every time. It’s spotless , courteous, excellent breakfast and soft pillows. Only fault we could find, us Brits like mugs of tea, not tiny expresso cups! We coped.
Marie Dominique
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Très bien
Craig Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were amazing, from the front desk, bar staff, restaurants and cleaners, all brilliant. We had a problem.with our 1st room, and we were moved as soon as an alternative was found, a couple of hours or so. The room.was very spacious and clean. The location is fab for a first timer to Seville as lots of key sites and and bars and eateries all very close by. But maybe rather for 2/3 days, after a week we realised it was incredibly busy and noisy area. The only reason i did not give 5 stars was the noise - our room was above a busy restaurant and pastry shop and opposite the cathedral, whose bells time all night long and the sound proofing wasnt good. Would i stay again, yes i would, maybe for a couple of nights and i would ask for a room on the other side of the hotel.
Read More
Number of reviews per page
20
40