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Hotel Juma
Hotels
8.8
/10
Very Good
64 reviews
What Guests Say About Their Stay
Neil
10.0
/ 10
Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Susan
10.0
/ 10
Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Stuart
10.0
/ 10
My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop).
On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!)
The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong.
Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries.
Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert!
Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
In the Area
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Plaça Major 9, Pollença, Mallorca, Balearic Islands, Spain, 7460
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Available Room Types in Hotel Juma
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What's around Hotel Juma
Plaça Major 9, Pollença, Mallorca, Balearic Islands, Spain, 7460
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Location
Hotel Juma is located in area / city Pollença.
About Hotel Juma
Savor your favorite dishes with special cuisines from Hotel Juma exclusively for you.
Hotel Juma is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Juma is the right place to stay.
All facilities in Hotel Juma

Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Tours
- Luggage storage
- Express check-out
- Front desk
- Laundry service
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
General
- Rooftop terrace
- Terrace
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Juma
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and cash
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
11:30 - 20:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 11:30 - 20:00 - to 11:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Juma | 7 |
Number of floors in Hotel Juma | 3 |
Another facilities in Hotel Juma | Others, Smoke-free area, Safety deposit box, Coffee shop, Tours |
Frequently asked question in Hotel Juma
What are available facilities at Hotel Juma?
There are top facilites at Hotel Juma such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Juma?
The standard check-in time at Hotel Juma is starting from 11:30 - 20:00 while the latest check-out time is at Before 11:30
Does Hotel Juma provide breakfast?
Yes, Hotel Juma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Juma?
Hotel Juma is a 3.5-star hotel.
How many floors does Hotel Juma have?
Hotel Juma has 3 floors.
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More Reviews from Other Guests in Hotel Juma
Overall Ratings & Reviews Hotel Juma
Other sources (64)
8.8
Very Good
From 64 reviews
Cleanliness
9.4
Room Comfort
8.4
Location
10.0
Service and Facilites
9.0
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Traveler Reviews Hotel Juma
Number of reviews per page
20
40
Top reviews
Neil
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Marc
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
A lovely hotel at a lovely location.
Susan
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Alan
8.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.
Verified traveler
Friends and Family
8.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
Giving the difficult circumstances communication and preparation was excellent.
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Appalling ROOM 101 Noise, noise and more noise. Impossible to sleep in this room. Noise from side street/alley adjacent hotel kitchen back door ending approx 1.30 resumng 5.35 am. Room 101 above this door area
Mark
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
Great location, family run landmark
Christian
2.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
Juma was great. I was overcharged by Hotels.com/UK. See my Confirmation No. 158586750777. I paid 188.4 Euros at booking. When the Euros were converted to USD, you used the GBP rate to USD instead of the Euro/USD conversion rate resulting in an overcharge. You have the records, fix it and issue me a refund. Otherwise I will never use Hotels.com again plus will tell all my friends not to use. This has been reported like five times. Enough is enough.
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Verified traveler
Leisure
8.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
I loved my room with the big windows and four poster bed.
The mattress was not so comfortable.
the staff were very helpful. the location was great.
Stuart
10.0
/10
Reviewed 350 week(s) ago
Hotels.com verified review
My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop).
On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!)
The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong.
Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries.
Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert!
Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
Read More
Verified traveler
8.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
The staff at hotel Juma could not have been more pleasant and helpful.
We had to leave early in the morning so they gave us a tray with fruit, croissants
and thermosflasks with coffe in the room as the breakfast room would not be open.
There is no parking in the center of town so a bit of a walk from the carpark.
Our stay was before high season but still plenty going on in the town.
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Paul
10.0
/10
Reviewed 380 week(s) ago
Hotels.com verified review
Wonderful staff, wonderful location, maybe my favourite town in all of Spain. very nice air conditioned rooms with lots of space. Good breakfast with wide variety of food. Highly recommended.
Ray
10.0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
Enjoyed an 8 day stay at this well positioned hotel. Staff were excellent and the rooms comfortable with air conditioning a necessity in the August sun. Its a great place to stay to venture out to many of the northern parts of the Island although you will need a car. Parking is a problem but once you have located the public car parks which are a few hundred yards away it is OK.
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Jo
10.0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
Hotel Juma has a great location in plaza major. On Sunday mornings when the market is on you can sit and have a leisurely breakfast and watch the hectic market all around you which is really fun. It is an old hotel (built 1907) and is full of character. There are great views from the solarium on the roof.
Pat
8.0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
Although the accommodation at this Hotel is fairly basic the cleanliness is exceptional and views from roof top are breathtaking, The lovely Pollensa square where the hotel is situated is very busy and lively however the shutters in the bedrooms block out most of the noise at night. The Hotel is quaint, well situated and offers an excellent breakfast choice, which includes a cooked breakfast if requested. The weather was extremely hot during our stay and the only thing lacking in the hotel was provision of a fridge, even a small one to store a few drinks would have helped, we had to keep asking the bar staff for ice which was a little embarrassing.
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Eduardo
10.0
/10
Reviewed 442 week(s) ago
Hotels.com verified review
Could not have been at a better location, right at the plaza mayor in Pollença. Ask for room 203 - the only one with a balcony to the square. We were lucky enough to get it randomly, and it made the whole stay a lot more special.
The breakfast is delicious and served at the square - delightful!
Stephen
8.0
/10
Reviewed 444 week(s) ago
Hotels.com verified review
The Place is really nice and central with good views of the square. Really enjoyed the stay.
McBrennan
8.0
/10
Reviewed 454 week(s) ago
Expedia Group verified review
I had a lovely room with a view to the Puig Santa Maria. Very central, but quiet at night (except for the bin lorries first thing in the morning).
John
10.0
/10
Reviewed 484 week(s) ago
Hotels.com verified review
The staff was extremely helpful with our early departure. A food tray was sent the night before as we had a 6:30 Taxi ride to the airport.
Xiaodan
8.0
/10
Reviewed 486 week(s) ago
Hotels.com verified review
Place is fantastic. It is located in the center of pollenca which is very continence for food and shopping.
Number of reviews per page
20
40
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