Hotel Santa Marta

My sister and I stayed here two weeks ago. When we arrived, the hotel was experiencing issues with the air conditioning. To make up for the inconvenience, our breakfast was complimentary for the first two days. Because there was no clear timeline for when the AC would be repaired, the staff arranged for us to be transferred to another hotel for the remainder of our stay. Throughout the situation, the staff was kind, professional, and very helpful. They communicated with us regularly and worked hard to make the transition as smooth as possible. The hotel is in a great location, with convenient access to the metro and many nearby attractions. While the AC issue was unfortunate, we appreciated the excellent customer service and the efforts made to ensure we were taken care of.

Excellent services. Staff are very friendly and helpful. Amazing breakfast. Highly Recommend. Really appreciate the early check in so we were able to good rest after a long flight. Thank you!

Rooms are cute and clean. The staff at reception were friendly and helpful. Close to restaurants and shops, but still tucked away (quiet). I would stay here again if I ever visit Barcelona again.