ibis Barcelona Santa Coloma

The restaurant is good

It was a really great experience at the hotel, the staff were helpful and everywhere was clean

The worst hotel experience ever!!! To get to the entrance you have to climb 25 steps or go uphill for about 50 mts. with luggage in tow, with no consideration for guests with mobility issues. Being a low budget hotel, they dont have a bell boy, just a measly little cart, without the braking feature. For personal reasons, unfortunately we had lots of luggage, we had to make three trips up and down the explanade to get it all in. You would think the staff would be sympathetic and maybe offer a room close to the elevators, so you wouldnt have to drag things through a long hallway, smelling of Pinesol or similar product. The room was ok. They told us there was a 24 hr bar/restaurant downstairs to grab something to eat and drink. Well, no such luck, since the person making sandwiches was arriving two hours later. The next morning we had to get ready half an hour earlier to be able to drag the luggage down and of with many people coming down for breakfast we had to miss the elevator and in the end the breakfast all together. I asked the receptionist to please call us an XL cab, she said they didnt book anything over a regular size taxi. Most unhelpful staff I have ever met. I called a local friend almost in tears; he spoke to them and they got the XL cab we needed. Fortunately the driver was nice and friendly and dragged the suitcases one by one by one down that awfull staircase. I have never been happier to check out from a place. If I could rate 0 I would do itl

Nice place… and worth it.

When I asked about the city, Barcellona, for example, restaurent?, flamenco dance show?, bus lines, subway lines, they told me that did not know nothing about the city.

Very clean room! Some things need improvement for example the reception staff second shift none of them spoke English. Every night that I came back into the room my card had always a problem! I had to go down again to re-configure it because I was not able to enter the room! This happened 2 times. On top of it they always forgot to put the right number of towels into the room! Fair connection with the metro but a but far away from the city.

Basic but comfortable room. Walking distance to the metro station. Good breakfast -

Very nice breakfast, the sataff was polite and the room was clean.

irrelevant as visited property in march

Staff are helpful and it is nearby the mtr station

Room was spotless and the hallways smell sooo surreal, staff was also lovely and provided us with toiletries However do wish hotel room had a mini fridge where we could store our drinks n snacks

Nice hotel with walking distance underground and many restaurants near by. Over all a good experience.

clean room friendly staff

It was a very good time stay in the hotel, we’re happy because the area was safe and quiet, very nice people and very clean hotel

Room

Good location, perfect breakfast

Great place room always clean I will come back in the future here. I will recommend everybody to come here and the people are nice thank you for everything.

Room is okay, it's clean & comfortable. Staff not so nice maybe because we can't communicate in Spanish. Hard to communicate with them. They need more English speaking staff

It was too far from metro, but on web site it is mentioned as near. Probably 1 km you have to walk till the Metro station.

Perfect place near public transportation