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La Reina de Gran Via
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La Reina de Gran Via
Hotels
4.4
/10
Poor
19 reviews
What Guests Say About Their Stay
Francisco
10.0
/ 10
Most historical and touristic atractions are within a 15 min. walkable distance. Although in the middle of a hive of social life, the property is really quiet and peaceful. Lots of stores and restaurants close by. Main communication arteries are also close by.
Jesus
10.0
/ 10
Overall I believe Carlos did an amazing job with his room! This is in such a great location that you can walk anywhere in Madrid or take the metro which is also conveniently located near by. I will definitely be coming back. I appreciate everything you did for us Carlos! I had such an amazing time and the local food spots were amazing as well!
In the Area
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Reina 23-25, Madrid, Community of Madrid, Spain, 28004
Main Facilities
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Elevator
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Available Room Types in La Reina de Gran Via
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What's around La Reina de Gran Via
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Reina 23-25, Madrid, Community of Madrid, Spain, 28004
Discover More About La Reina de Gran Via
Location
La Reina de Gran Via is located in area / city Madrid.
About La Reina de Gran Via
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at La Reina de Gran Via.
With all facilities offered, La Reina de Gran Via is the right place to stay.
All facilities in La Reina de Gran Via
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- Tours
- Express check-out
Things to Do
- Discounted Fitness Center
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in La Reina de Gran Via
Important Note
- Airport shuttle fee: EUR 35 per vehicle (one-way)
- Nearby parking fee: EUR 18 per day (591 ft away)
- Pet fee: EUR 29 per pet, per night
- Service animals are exempt from fees
- Late check-in fee for check-in between 10:00 PM and midnight
- Crib (infant bed) fee: EUR 29.0 per night
- Pool fee: EUR 10 per day
- Facilities fee: EUR 15 per person, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests may access this property's casino for the listed optional facilities fee.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [OFICINA EN CALLE HORTALEZA 18]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at La Reina de Gran Via | 2 |
Another facilities in La Reina de Gran Via | Others, Smoke-free area, Tours, Express check-out, Discounted Fitness Center |
Frequently asked question in La Reina de Gran Via
What are available facilities at La Reina de Gran Via?
There are top facilites at La Reina de Gran Via such as Elevator. (some may require extra charges)
What is normal check-in & check-out time at La Reina de Gran Via?
The standard check-in time at La Reina de Gran Via is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in La Reina de Gran Via
Other sources (19)
4.4
Poor
From 19 reviews
Cleanliness
5.2
Room Comfort
3.2
Service and Facilites
5.0
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Traveler Reviews La Reina de Gran Via
Number of reviews per page
20
40
Top reviews
bruno
Business
2.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
The room was completely different from the picture; even the address was different. I communicated with the phone number indicated in the description, and he gave me a very basic room in an old building in a nasty place. I felt very disappointed.
Omar
Leisure Family
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Entrance was dirty, poor illumination, area not good
Jacques
Leisure Family
4.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
The description that showed in the page isn’t accurate with the condition of the place and there were some things missing from the description
suleiman
Leisure Family
2.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
This property is worst of the worst. Constant power outages every 10 minutes due to electrical issues and you have to keep turning the circuit breaker back on in order to have power. Management tried to blame it on the rain, but ALL other surrounding places had electricity. Also water damage in which the bathroom ceiling is about to fall, bad smell, poor lighting and ventilation, broken window glass, no internet/WIFI (doesn’t work). Very dirty and out dated. I hate leaving a bad review, but it’s not fair that anyone has to deal with such place and people must be warned. We just left with minutes to another place. Thank you Orbitz/Expedia for assisting us with a replacement property within minutes. We also took photos & video incase the property management tried to deny. That’s why they only have one photo of the property online.
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Patricia
Leisure Family
6.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
The location is close to everything to eat and shop BUT the apartment itself isn't very clean. The kitchen light doesn't work, no microwave, not very clean when we arrived. As well as no toilet paper, no paper towels, no soap was provided so keep in mind you have to go out and get the basic necessities.
Francisco
Leisure with Children
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Most historical and touristic atractions are within a 15 min. walkable distance. Although in the middle of a hive of social life, the property is really quiet and peaceful. Lots of stores and restaurants close by. Main communication arteries are also close by.
Jesus
Leisure with Friends
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Overall I believe Carlos did an amazing job with his room! This is in such a great location that you can walk anywhere in Madrid or take the metro which is also conveniently located near by. I will definitely be coming back. I appreciate everything you did for us Carlos! I had such an amazing time and the local food spots were amazing as well!
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Verified traveler
2.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Mauvaise service, non confortable
alvaro
Friends and Family
2.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Pésimo lugar. Infestado de chinches y además se les pidió apoyo todo mundo dice que hay que
Mandar un correo que sigo esperando comstesten hasta ahora. O verdad que me extraña que hoteles lo tenga como opción.
Y
Business
2.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Het was eigenlijk geen hotel, maar een vreselijke kamer die tot zogenaamd hotel was gemerkt. (vieze stank en riolering geur enz) alles wat op de afbeeldingen te zien is, is nep. Heel moeilijk te vinden. De zogenaamd enig hotel personeel leek absoluut niet net en aangenaam. Op het eerst gezicht leek hij te twijfelen of WIJ geen controle waren. Toen hij wist dat wij in de maling waren genomen kwam hij te Voorschijn. En hij heeft onze indentiteit inefficiënt met zijn telefoon vastgelegd.
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Verified traveler
Friends and Family
6.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
L'appartement est très bien placé, et propre bien que plus petit qu'annoncé.
Pas de restaurant, c'est un immeuble d'habitation.
L'accueil est aimable, mais exclusivement en espagnol (et non en anglais / francais comme annoncé).
La salle de bain est très bien.
Cuisine ok, mais pas d'endroit où manger.
La rue est très bruyante (bar juste dessous), ce qui ne serait pas un probleme si les volets fermaient (un completement cassé et un qui a refusé de se refermer au bout de 2 jours). Idem pour les fenêtres, la moitié etaient cassées, et ne tenaient que grace à un petit loquet, qui les laissait s'ouvrir d'un bon cm. Même problème avec la porte d'entrée. La serrure a été remplacée par un petit verrou, et baille donc énormément. Ce n'est pas securisant, d'autant que le coffre annoncé est inexistant.
Les photos ne correspondent pas, ce n'est pas le même appartement.
Rapport sualite prix assez mauvais, et surtout ca ne correspond pas à ce qu'on nous avait vendu...
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javier
Business
4.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Piso muy muy pequeño y viejo. Para solo dormir está bien. Para hacer un poco de vida, imposible. El agua caliente solo sale hirviendo y no hay suficente para 5/6 personas seguidas.
Natallia
2.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Запущенная квартира в полуподвальном помещении. Полноценная одна спальня, вторая за перегородкой. Грязь и вонь. Мах 30 кВ. Оплатив всю стоимость проживания, смогли продержаться в этом подвале пару часов. Деньги не вернули. Отвратительная квартира , как и ресурс , который размещает непроверенную информацию
Domingo
2.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
No es un hotel como indican
En un departamento muy pequeño en un edificio
Tenía la cama rota y las condiciones de ventilación y luz pésimas
No corresponde en absoluto a lo ofrecido ni al precio alto solicitado
You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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