Petit Palace Puerta del Sol

Ubicación perfecta y muchas cosas cerca, buen desayuno y variado, lo único negativo que podría decir es que el balcón en la habitación no tenia iluminación, el aire acondicionado no siempre enfriaba bien y los precios los servicios de tintorería cuando llamé a recepción me dijeron que estaba en el clóset lo cual no había nada que hablara de los precios

Excellent location, helpful staff, even provided a bagged breakfast when we had to leave one day before the normal breakfast hours

Hotel was great, but if u plan on using the great rooftop pool and sitting in the pool with a cool drink, they won't allow you to do so. Even with a Yetti cup which is non glass and unbreakable. I lasted 5 minutes and left. Very sad because this is the reason why I picked this hotel.

The location was perfect. Close to lots of major attractions. Staff were extremely pleasant.

Excellent

Nice hotel

The room was cleaned but not the type of room I was expecting on my reservation

Great location, walking distance to many cool places, staff were friendly and helpful. Rooms were good $17 for breakfast was pricey compared to other options outside the hotel The bathroom in one of the rooms had a bad smell. The maintenance crew couldn’t make it go away.

Lovely space, modern clean. Well designed for 3 people. Super location great staff

We really loved and enjoyed our stay at this hotel. We felt welcome and valued by all the staff at the front desk, especially from Helen. She was very sincere friendly, helpful and accommodating to our needs. Room - size is enough for us 4. Overall is clean except the floor (a bit sticky and dusty). Beds are comfortable and linens are clean. However, two of us felt itchy (not insect bite) after using the towel after shower - could be because our skin is sensitive to their detergent. Breakfast - we did not include breakfast when booking the room. We were offered $15 euros for each person if we book for the next day breakfast. Their food and beverage selection are great and offers many varieties. Our family really enjoyed our breakfast in the past 3 days. Table seatings are limited. Extra service that means a lot to us - luggage storage. We arrived early and we can store our luggage and started exploring the city even when our room was not ready. Location of the hotel - excellent! Super close to the Sol metro station, love the vibe in this neighborhood - feel safe, busy but not noisy, convenient to access many restaurants, cafe, shows and shopping areas. Things I wish this hotel to have - self-laundry facilities, We definitely will come back again and recommend this hotel to our friends!

Access to everything! Very friendly staff and very clean

Excellent

The lobby and rooms are clean, well maintained and appeared recebtly renovated. The staff was awesome. i travel with two kids and they help since I arrived to the hotel. We arrived like at 9:00am a d they founds us a room to do check inn without a fee for early check inn. Ehile esoting for the room they borrow an area for our kids get comfortable

Nice staff and wonderful location

Very clean and modern after renovation. Very helpful staff. Shower was excellent. Great location.

Best location and staff

Very nice hotel

Great breakfast, clean room. Bath great. Super annoying that it was 2 twin beds pushed together, though. The hotel is right in the middle of an extremely busy area...people walking around constantly...street musicians going. I loved it but you should know itll be noisy with the wondows open until at least 4 am. Staff was great.

Amazing staff and great location

excellent location with beautiful views, spacious apartment and friendly staff