Altstadt Hotel Magic Luzern is a hotel is located at Luzern.
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Altstadt Hotel Magic Luzern
Hotels
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7.8
/10
Pleasant
1,003 reviews
What Guests Say About Their Stay
Mehul J
10.0
/ 10
This hotel location is perfact for old town and bridge. Room was clean. Breakfast Was not free. 7 minutes walk from the train station.
Michelle
10.0
/ 10
Our stay at Alstadt Hotel Magic in Lucerne was very nice. The check in process was easy. The staff was friendly and helpful. We arrived via car which was valet parked and returned to us on demand which was nice. The location of the hotel is great. You are steps away from the sites and not far from the train station. There are numerous restaurants all within walking distance.
Claudia
10.0
/ 10
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
In the Area
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Brandgässli 1, Luzern, Lucerne-Stadt, Switzerland, CH-6004
Main Facilities
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Parking
WiFi
What's around Altstadt Hotel Magic Luzern
Brandgässli 1, Luzern, Lucerne-Stadt, Switzerland, CH-6004
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General
Near Chapel Bridge
Location
A stay at Altstadt Hotel Magic Luzern places you in the heart of Lucerne, steps from Chapel Bridge and Lucerne Town Hall. This hotel is 0.1 mi (0.1 km) from Rosengart Collection and 0.1 mi (0.2 km) from Mill Bridge.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Lucerne Town Hall - 0.1 km / 0.1 mi
Rosengart Collection - 0.1 km / 0.1 mi
Chapel Bridge - 0.2 km / 0.1 mi
Saint Peters Church - 0.2 km / 0.1 mi
Jesuit Church - 0.2 km / 0.1 mi
Hertensteinstrasse - 0.3 km / 0.2 mi
Mill Bridge - 0.3 km / 0.2 mi
Alpine Panorama Path - 0.4 km / 0.3 mi
Museum Sammlung Rosengart - 0.4 km / 0.3 mi
Franciscan Church - 0.4 km / 0.3 mi
Museum Luzern - 0.4 km / 0.3 mi
Via Gottardo - 0.5 km / 0.3 mi
Lucerne Ferry Terminal - 0.5 km / 0.3 mi
Natur-Museum - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi
The preferred airport for Altstadt Hotel Magic Luzern is Zurich Airport (ZRH) - 67.2 km / 41.8 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site.
Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Dining
Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 13 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
All facilities in Altstadt Hotel Magic Luzern
Common Space
Exterior
Bedroom
Others
Restaurant
Food and Drinks
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Public Facilities
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- Concierge
Nearby Facilities
- Shops
Accommodation Policy & General Information in Altstadt Hotel Magic Luzern
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Altstadt Hotel Magic Luzern | 13 |
Number of floors in Altstadt Hotel Magic Luzern | 4 |
Another facilities in Altstadt Hotel Magic Luzern | Breakfast, Valet parking (surcharge), Free WiFi, Disabled access friendly, Smoke-free area |
Frequently asked question in Altstadt Hotel Magic Luzern
What are available facilities at Altstadt Hotel Magic Luzern?
There are top facilites at Altstadt Hotel Magic Luzern such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Altstadt Hotel Magic Luzern?
The standard check-in time at Altstadt Hotel Magic Luzern is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Altstadt Hotel Magic Luzern provide breakfast?
Yes, Altstadt Hotel Magic Luzern provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Altstadt Hotel Magic Luzern?
Altstadt Hotel Magic Luzern is a 3.0-star hotel.
How many floors does Altstadt Hotel Magic Luzern have?
Altstadt Hotel Magic Luzern has 4 floors.
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More Reviews from Other Guests in Altstadt Hotel Magic Luzern
Overall Ratings & Reviews Altstadt Hotel Magic Luzern
Traveloka (2)
Other sources (1,001)
7.8
Pleasant
From 1,001 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
9.2
Service and Facilites
8.0
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Traveler Reviews Altstadt Hotel Magic Luzern
Number of reviews per page
20
40
Top reviews
Patti
with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our room was in the hotel magic on the fifth floor. Elevator only went to the fourth floor and a short landing needed to be reversed carrying up suitcases. We were there during an inordinately high temperature. With the environmental temperature matching the room temperature at 93°F. No AC was available. A fan only blue hot air around. The temperature at night never got below 90° so we canceled our three day reservation after one day and moved to an air-conditioned hotel.
Otherwise, the location was very good in the central part of the city good walking distance for all Major sites. Not that far to the train station. Due to the stairs and lack of air-conditioning, we would not utilize this hotel in the future.
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rogelia
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Horrible experience is the best I can describe
Mehul J
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This hotel location is perfact for old town and bridge. Room was clean. Breakfast Was not free. 7 minutes walk from the train station.
Linda
with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This hotel was good, but you had to check in at a different hotel which wasn’t far.
William
Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Check in/out is at another hotel. Magic hotel entrance is inside a narrow lane with people smoking and garbage bins. The room is hot and stuffy even with windows opened. The bed frame is old enough with cracking noise. With Expedia rated it a 3 stars hotel, I expected it to be a relatively good place to stay but it isn’t.
Cynthia
Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The location of the hotel could not have been better. Very easily walkable to all parts of old Lucerne. Wish we had known there was no AC, but we did visit during an unusual heat wave. Also know that the staff are located at a different hotel about a block away.
Shana
with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Unique, clear, excellent location. Nothing special but a good place.
Michelle
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our stay at Alstadt Hotel Magic in Lucerne was very nice. The check in process was easy. The staff was friendly and helpful. We arrived via car which was valet parked and returned to us on demand which was nice. The location of the hotel is great. You are steps away from the sites and not far from the train station. There are numerous restaurants all within walking distance.
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Liang
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room temperature is too high and can’t be adjusted due to it is central controlled. I can’t sleep well because of the heat.
tu
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
ok
Doris
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Reception has to be better. We check in and the reception man was so rude.
Kimberly
with Friends
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This hotel is well located, but you will need to schlep your luggage a bit. There is a small elevator. Breakfast at the nearby Altstadt Krone was very good.
PAULITA
with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean room, unique style as we chose Angel room. Great location but you have to go up stairs (27 steps) to get to the hotel which is hard if you have a medium size luggage. Wifi is slow but otherwise, can be recommended for short stay. We stayed for 1 night only.
Brian
with Partner
4.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Room far to warm no way to reduce heating
Room was small I definitely would not go back
Rouzbeh
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The checking in was tricky as you have to do it at an adjacent hotel. No amenities, but the location is superb.
John
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
WiFi was terrible constantly cutting out. Tv didn’t work. Staff wasn’t helpful.
Holly
with Partner
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Great room and lovely staff. Plenty of coffee and very peaceful stay
Dr
6.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Haydn
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Firstly the positives. Location is perfect, right in the heart of the Old Town and within walking distance of everything. The staff were all very friendly, helpful and welcoming. The room was spacious but could definitely do with some improvements and upgrades.
The room felt a bit dark and limited natural light, there was no main light in our room only lamps which was a bit strange. The fridge didn’t work. A couple of the mirrors in the room were cracked and could do with replacing. The room just felt a bit basic and dull, no character. The bed was extremely squeaky every time we moved and it felt a bit wobbly. The bathroom was a good size but the shower is very low down which wasn’t ideal as a tall person!
On the plus side the room was very clean. Unfortunately we couldn’t have the window open for long as people smoking in the alley below meant the smoke came into our room! Although this can’t be helped by the hotel. The room was very warm with no thermostat to change the temperature.
Check in is in a different hotel around the corner which is a bit annoying when walking around with luggage. If you could drop your room key into a box in the hotel without having to check out in the other one that would be good?
Overall, a reasonable hotel in a perfect location. Nothing special but good for the price paid. Pretty basic, could do with some redecoration but did the job for a one night stay!
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Mayela
Business and Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Condition ok. I wouldn’t stay there the next time.
Number of reviews per page
20
40
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