โรงแรมอัลท์ซตัดท์ เมจิก ลูเซิร์น

The hotel is close to clock tower and square. Very loud noise from drunk people and clock tolls every hours. Reception is not friendly.

The room temperature is too high and can’t be adjusted due to it is central controlled. I can’t sleep well because of the heat.

ok

Reception has to be better. We check in and the reception man was so rude.

This hotel is well located, but you will need to schlep your luggage a bit. There is a small elevator. Breakfast at the nearby Altstadt Krone was very good.

Clean room, unique style as we chose Angel room. Great location but you have to go up stairs (27 steps) to get to the hotel which is hard if you have a medium size luggage. Wifi is slow but otherwise, can be recommended for short stay. We stayed for 1 night only.

Room far to warm no way to reduce heating Room was small I definitely would not go back

The checking in was tricky as you have to do it at an adjacent hotel. No amenities, but the location is superb.

Tolle Lage. das Zimmer war aber ein nicht so toll. Alte Möbel, ein Stuhl mit Flecken….

Sauber, super Bett, top Whirlpool, top Lage

Camera molto pulita e in linea con le mie aspettative. Personale cordiale e molto professionale. Ottima colazione, con vasta scelta di prodotti dolci e salati, caldi o freddi. Tutto perfetto.

WiFi was terrible constantly cutting out. Tv didn’t work. Staff wasn’t helpful.

Great room and lovely staff. Plenty of coffee and very peaceful stay

The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break

Firstly the positives. Location is perfect, right in the heart of the Old Town and within walking distance of everything. The staff were all very friendly, helpful and welcoming. The room was spacious but could definitely do with some improvements and upgrades. The room felt a bit dark and limited natural light, there was no main light in our room only lamps which was a bit strange. The fridge didn’t work. A couple of the mirrors in the room were cracked and could do with replacing. The room just felt a bit basic and dull, no character. The bed was extremely squeaky every time we moved and it felt a bit wobbly. The bathroom was a good size but the shower is very low down which wasn’t ideal as a tall person! On the plus side the room was very clean. Unfortunately we couldn’t have the window open for long as people smoking in the alley below meant the smoke came into our room! Although this can’t be helped by the hotel. The room was very warm with no thermostat to change the temperature. Check in is in a different hotel around the corner which is a bit annoying when walking around with luggage. If you could drop your room key into a box in the hotel without having to check out in the other one that would be good? Overall, a reasonable hotel in a perfect location. Nothing special but good for the price paid. Pretty basic, could do with some redecoration but did the job for a one night stay!

Condition ok. I wouldn’t stay there the next time.

alles i.O.

Perfect!

Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!

The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.