How many rooms are available at Hotel Alpina?

Hotel Alpina has 35 rooms in total.

Does Hotel Alpina provide parking?

Yes, Hotel Alpina provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Alpina?

Hotel Alpina is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Alpina

Name: Hotel Alpina
Address: Frankenstrasse 6, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003, Frankenstrasse 6, Kanton Luzern, 6003, Switzerland
Rating: 7.6

Hotels

7.6

/10

Pleasant

404 reviews

What Guests Say About Their Stay

Susan

10.0

/ 10

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

Brown

10.0

/ 10

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Jennifer

10.0

/ 10

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

In the Area

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Frankenstrasse 6, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Alpina is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Alpina

Frankenstrasse 6, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

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Discover More About Hotel Alpina

Location

Staying at Hotel Alpina is a good choice when you are visiting Luzern.

About Hotel Alpina

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Alpina.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Alpina exclusively for you.

With all facilities offered, Hotel Alpina is the right place to stay.

All facilities in Hotel Alpina

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Tours
Luggage storage
Multilingual staff
24-hour Receptionist

Things to Do

Shops
Shops

Food and Drinks

Bar
Breakfast

General

Parking
Terrace

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Alpina

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
Pet fee: CHF 20 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Breakfast is served at Hotel Monopol, located next door.

If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The property will be renovating from November 1 2025 to March 31 2026 (completion date subject to change). The following areas are affected:

Elevator
Front desk
Guestrooms
Hallway
Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 21:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 21:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Alpina	35
Number of floors in Hotel Alpina	5
Another facilities in Hotel Alpina	Others, Smoke-free area, Safety deposit box, Laundry service, Tours

Frequently asked question in Hotel Alpina

What are available facilities at Hotel Alpina?

There are top facilites at Hotel Alpina such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Alpina?

The standard check-in time at Hotel Alpina is starting from 15:00 - 21:30 while the latest check-out time is at Before 11:00

Does Hotel Alpina provide breakfast?

Yes, Hotel Alpina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Alpina?

Hotel Alpina is a 3.0-star hotel.

How many floors does Hotel Alpina have?

Hotel Alpina has 5 floors.

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More Reviews from Other Guests in Hotel Alpina

Overall Ratings & Reviews Hotel Alpina

Traveloka (6)

Other sources (398)

7.6

Pleasant

From 398 reviews

Cleanliness

8.4

Room Comfort

7.4

Location

9.2

Service and Facilites

8.2

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Traveler Reviews Hotel Alpina

Number of reviews per page

Top reviews

Andrew

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great service!

Susan

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

Joshua

Friends and Family

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Nice room

Brown

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Emily

Leisure Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great location and nice rooms.

Wendy

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

This hotel needs an update. However I loved the location.

BALASUNDARRAJ

Leisure Family

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Terrible service, unsafe furniture, un attentive staff and expedia did nothing about it. Bed was faked as a king; with a double twin beds separated in the middle and stuffed with pillows mattress pad on top and wallah it's a king. Ridiculous. one side of the bed was sticking out of the cot, the middle was too squishy with pillows hence, leaving us only about 2 feet of the twin bed to sleep on. there was no AC so a huge air cooler was kept in the bed side making it impossible to get in and out of bed. The cooler had a big pipe running out the window for drainage so we could not close the curtains. Overall expedia is loosing standards.

Jennifer

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Timothy

Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great location. Late night loud street noise. No air conditioning.

Susan

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

It was nice

todd

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great staff service.

Abby

Leisure with Friends

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great location, booked the quadruple room, was spacious for European standards.

Doug

Leisure with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.

Denise

Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.

Julie

4.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Hotel Alpina is in a fantastic location—just steps from the train station, which made getting around incredibly convenient. The hotel itself is clean, charming, and the staff were welcoming and friendly throughout our stay. However, there is one major issue that would keep me from staying here again: the noise. There is a bar called Franky’s located directly beneath the hotel, and unfortunately, the noise from its patrons at night is overwhelming. When we entered the room and saw both earplugs and headphones laid out on the bedside table, we had a feeling it might be a problem—and it definitely was. The noise was so obnoxiously loud we couldn’t sleep at all. To make matters worse, the rooms have no air conditioning. While a small fan and what appeared to be a portable A/C unit were provided, the portable unit did not work, and the fan offered little relief. With no way to close the windows without overheating, the full brunt of the street noise came right in. It’s really unfortunate because the location is excellent and the staff are lovely. If you’re staying on a Sunday night (when Franky’s is closed), you might have a different experience. But personally, I would not stay here again due to the lack of sleep caused by the extreme noise.

Lance

Leisure Family

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is older and does not have great air conditioning, but they do have floor fans in the room that were on when we arrived. We were on the 5th floor, so it's helpful that they have a lift/elevator. It is small but does the trick with luggage. If a top priority is distance to the train station, this one is a good option.

Bijaya

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Nice hotel.close to train station. Close to attractions.

Kim

Leisure with Partner

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.

Ginette

Leisure with Friends

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Cet hotel est reconnu pour être bruyante à cause des restaurant et bar autour...Donc, l'hotel nous fourni des bouchons pour les oreilles et des écouteurs pour mettre sur notre tête....LOL, mais nous n'avons pas eu à les utiliser.

Susanne

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Hotel Alpina is in a great location very close to Lucerne Main train station. Located in the heritage district, this hotel has character. We stayed for 3 nights. Evenings were a little noisy but that didn't worry us too much. The Las, I'm sorry I cannot remember your name, who was on the front desk was an absolute delight. She was always happy to see us on our return each day from adventuring into the alps. Hotel Alpina became our home away from home. On our second day we requested another fan for our room, and it was replaced immediately. I recommend Hotel Alpina and would certainly stay again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.