Hotel Excelsior

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9.4
/10
Exceptional
266 reviews

What Guests Say About Their Stay

Kerry

10.0
/ 10
Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.

Caitlin

10.0
/ 10
Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.

Chandan

10.0
/ 10
Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
In the Area
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Hofmattstrasse 38, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Excelsior is located in area / city Zermatt.
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What's around Hotel Excelsior

Hofmattstrasse 38, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Hotel Excelsior
Lobby 2 Hotel Excelsior

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General
Near Zermatt-Matterhorn Ski Paradise

Location
When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
Kirchbrücke - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.3 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Galileo Galilei Airport (PSA) - 493.1 km / 306.4 mi

The preferred airport for Hotel Excelsior is Galileo Galilei Airport (PSA).

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Dining
Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Excelsior

Fitness Center Hotel Excelsior
Fitness Center
Common Space Hotel Excelsior
Common Space
Lobby Hotel Excelsior
Lobby
Accommodation Services Hotel Excelsior
Accommodation Services
Exterior Hotel Excelsior
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast

Hotel Services

  • Newspaper in lobby
  • Luggage storage

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Terrace

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Excelsior

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Excelsior
25
Number of floors in Hotel Excelsior
4
Another facilities in Hotel Excelsior
Smoke-free area, Safety deposit box, Buffet breakfast, Breakfast, Newspaper in lobby

Frequently asked question in Hotel Excelsior

What are available facilities at Hotel Excelsior?
There are top facilites at Hotel Excelsior such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Excelsior?
The standard check-in time at Hotel Excelsior is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Excelsior provide breakfast?
Yes, Hotel Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Excelsior?
Hotel Excelsior is a 3.0-star hotel.
How many floors does Hotel Excelsior have?
Hotel Excelsior has 4 floors.
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More Reviews from Other Guests in Hotel Excelsior

9.4
Exceptional
From 266 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Kerry
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
Read More
Caitlin
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
Chandan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
Ajit
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff could be more friendly
Levi
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel kept clean, did not have a Matterhorn view I was in the back side but still a great view of the lower city. Room nice and comfy with a warm down blanket. It's nice to plopen the window at night and catch the cool Alpine breeze. You can faintly hear the river below and you fall fast asleep.
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious and had a balcony view of the Matterhorn.
Maximilian
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We loved it! Will be back again.
Kristal
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.
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Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Right in the area you want to be with a great view of the Matterhorn!
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Camilla Joy
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Charming!
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Incredible place in Zermatt. Amazing staff, great hotel.
lisan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.
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Takumitsu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great mountain view😆
Bing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn.
Irma
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was amazing
OFELIA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good location
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
thea
icon-with Friends
with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Number of reviews per page
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Disclaimer

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