Hotel Excelsior

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9.4
/10
Exceptional
254 reviews

What Guests Say About Their Stay

Kristal

10.0
/ 10
Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.

Tim

10.0
/ 10
Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

lisan

10.0
/ 10
We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.
In the Area
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Hofmattstrasse 38, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Excelsior is located in area / city Zermatt.
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What's around Hotel Excelsior

Hofmattstrasse 38, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Hotel Excelsior
Lobby 2 Hotel Excelsior

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General


Near Zermatt-Matterhorn Ski Paradise

Location


When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.2 km / 0.1 mi
Furi - Riffelberg - 0.2 km / 0.1 mi
Furi Ski Area - 0.2 km / 0.1 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
Kirchbrücke - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.3 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.2 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.9 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.7 mi
Sunnegga Ski Resort - 2.1 km / 1.3 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi
Cervino - Sci Estivo - 2.8 km / 1.7 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Galileo Galilei Airport (PSA) - 493.1 km / 306.4 mi

The preferred airport for Hotel Excelsior is Galileo Galilei Airport (PSA).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Dining


Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Excelsior

Bar, Cafe and Lounge Hotel Excelsior
Bar, Cafe and Lounge
Fitness Center Hotel Excelsior
Fitness Center
Common Space Hotel Excelsior
Common Space
Lobby Hotel Excelsior
Lobby
Accommodation Services Hotel Excelsior
Accommodation Services

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast

Hotel Services

  • Newspaper in lobby
  • Luggage storage

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Terrace

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Excelsior

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Excelsior
25
Number of floors in Hotel Excelsior
4
Another facilities in Hotel Excelsior
Smoke-free area, Safety deposit box, Buffet breakfast, Breakfast, Newspaper in lobby

Frequently asked question in Hotel Excelsior

What are available facilities at Hotel Excelsior?
There are top facilites at Hotel Excelsior such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Excelsior?
The standard check-in time at Hotel Excelsior is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Excelsior provide breakfast?
Yes, Hotel Excelsior provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Excelsior
Hotel Excelsior has a 3.0-star rating.
How many floors does Hotel Excelsior have?
Hotel Excelsior has 4.
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More Reviews from Other Guests in Hotel Excelsior

9.4
Exceptional
From 254 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was spacious and had a balcony view of the Matterhorn.
Maximilian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved it! Will be back again.
Kristal
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.
Read More
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Right in the area you want to be with a great view of the Matterhorn!
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Camilla Joy
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Charming!
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Incredible place in Zermatt. Amazing staff, great hotel.
lisan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.
Read More
Takumitsu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great mountain view😆
Bing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn.
Irma
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was amazing
OFELIA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good location
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
thea
icon-with Friends
with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Theresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
Minjia
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We only stayed one night in summer and we enjoyed our stay. The hotel is 5 minutes walk from train station and the room was spacious. We had a balcony with a view of the Matterhorn. Breakfast was included. Ideal hotel for short stays as convenient to train station and village.
Sandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
Read More
Adora De
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was so friendly! Carmen was so great and friendly!
Number of reviews per page
20
40

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Lobby 4 Hotel Excelsior

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 254 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was spacious and had a balcony view of the Matterhorn.
Maximilian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We loved it! Will be back again.
Kristal
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.
Read More
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Right in the area you want to be with a great view of the Matterhorn!
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Camilla Joy
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Charming!
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Incredible place in Zermatt. Amazing staff, great hotel.
lisan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.
Read More
Takumitsu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great mountain view😆
Bing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn.
Irma
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was amazing
OFELIA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good location
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
thea
icon-with Friends
with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Theresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
Minjia
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We only stayed one night in summer and we enjoyed our stay. The hotel is 5 minutes walk from train station and the room was spacious. We had a balcony with a view of the Matterhorn. Breakfast was included. Ideal hotel for short stays as convenient to train station and village.
Sandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
Read More
Adora De
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was so friendly! Carmen was so great and friendly!
Number of reviews per page
20
40