The Passage

Hotels
9.2
/10
Exceptional
991 reviews

What Guests Say About Their Stay

Gail
10.0
/ 10
This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.
Kushal
10.0
/ 10
Amazing amazing staff, wonderful spacious and clean rooms, great gym, sauna, all amenities you need, great transport links, wonderful coffee, our favourite in all Basel
Philip
10.0
/ 10
Brilliant hotel, lovely rooms and great location! Staff super friendly and welcoming
In the Area
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Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Passage is located in area / city Basel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Passage

Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
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Location


The Passage is located in area / city Basel.

About The Passage

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Passage is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Passage.

All facilities in The Passage

Others The Passage
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Things to Do

  • Sauna

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Passage

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 27 per person
  • Covered self parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Passage
53
Number of floors in The Passage
5
Another facilities in The Passage
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in The Passage

What are available facilities at The Passage?
There are top facilites at The Passage such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Passage?
The standard check-in time at The Passage is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does The Passage provide breakfast?
Yes, The Passage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Passage?
The Passage is a 4.0-star hotel.
How many floors does The Passage have?
The Passage has 5 floors.
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More Reviews from Other Guests in The Passage

9.2
Exceptional
From 991 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

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Most Relevant
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Traveler Reviews The Passage

Number of reviews per page
20
40
Top reviews
Gail
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.
Read More
Kushal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing amazing staff, wonderful spacious and clean rooms, great gym, sauna, all amenities you need, great transport links, wonderful coffee, our favourite in all Basel
Philip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant hotel, lovely rooms and great location! Staff super friendly and welcoming
ISABELLE
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really liked this hotel. First the personnel was extremely accomodating and helpful and nice Ifelt.welcome.which is quite unusual these days.
Bruce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is lovely. Great area for shops and dining. What truly makes this hotel stand out is the staff. Thank you for the wonderful hospitality Natalia and Nicolas. You made our stay amazing.
Denise M
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Little boutique hotel right next to old town! Very welcoming staff! Nice breakfast!
Oksana
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing place , stuff and location. Good updated hotel rooms. Pet friendly
Paul
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff, particularly Natalia, were incredibly helpful. Breakfast was wonderful with plenty of selection. Very close to Old Town although it was 58 steps down. Remember you must come back up! We opted out of room cleaning for our short stay and we were rewarded with refreshments. Excellent idea. Would definitely recommend.
Read More
Kaitlyn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay at the Passage. It was very clean, well organized and the staff was incredibly kind and helpful. While the suite didn't have a separate room, it was nice how far away the sofa bed was from the actual bedroom and, with a sound machine, we were able to feel like we had two separate spaces. The bathrooms are very nice, but there were a couple quirky things 1. This would *not* be a suitable option for friends or multiple couples that like privacy. There is only a clear glass door for the shower room and it never fogs over so everyone who walks by has a clear view of the person bathing. 2. The toilet is in a separate room from the tub, sink and shower, so you have to go into a separate room to wash your hands Overall, though, we would return to the Passage in a heartbeat--just a few small things that might have been nice to know in advance :)
Read More
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The Basel card was a nice touch. Discounts and free public transport around the city!
Muriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient for next leg of our journey and close to Old Town.
Fernando
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great experience
Muriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Enjoyed the large room with a very nice bathroom. The staff was very helpful and the room was ready early. Nice breakfast in the morning
Evlampia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, close to train station. Quiet and comfortable
Scott
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

close to everything
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very convenient location. Close to old city and the zoo
Oleg
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Spacious rooms and excellent service.
Elizabeth
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip
Paolo
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good quality hotel. The room was smaller a bit older than expected from the pictures, but overall comfortable and clean
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff at the Passage were friendly and accomodating. The location was perfect for us - close to the train station, restaurants and shopping. The hotel was clean and comforatable. We enjoyed our stay and would go back.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Passage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 991 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Passage

Number of reviews per page
20
40
Top reviews
Gail
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.
Read More
Kushal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing amazing staff, wonderful spacious and clean rooms, great gym, sauna, all amenities you need, great transport links, wonderful coffee, our favourite in all Basel
Philip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant hotel, lovely rooms and great location! Staff super friendly and welcoming
ISABELLE
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really liked this hotel. First the personnel was extremely accomodating and helpful and nice Ifelt.welcome.which is quite unusual these days.
Bruce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is lovely. Great area for shops and dining. What truly makes this hotel stand out is the staff. Thank you for the wonderful hospitality Natalia and Nicolas. You made our stay amazing.
Denise M
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Little boutique hotel right next to old town! Very welcoming staff! Nice breakfast!
Oksana
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing place , stuff and location. Good updated hotel rooms. Pet friendly
Paul
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff, particularly Natalia, were incredibly helpful. Breakfast was wonderful with plenty of selection. Very close to Old Town although it was 58 steps down. Remember you must come back up! We opted out of room cleaning for our short stay and we were rewarded with refreshments. Excellent idea. Would definitely recommend.
Read More
Kaitlyn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay at the Passage. It was very clean, well organized and the staff was incredibly kind and helpful. While the suite didn't have a separate room, it was nice how far away the sofa bed was from the actual bedroom and, with a sound machine, we were able to feel like we had two separate spaces. The bathrooms are very nice, but there were a couple quirky things 1. This would *not* be a suitable option for friends or multiple couples that like privacy. There is only a clear glass door for the shower room and it never fogs over so everyone who walks by has a clear view of the person bathing. 2. The toilet is in a separate room from the tub, sink and shower, so you have to go into a separate room to wash your hands Overall, though, we would return to the Passage in a heartbeat--just a few small things that might have been nice to know in advance :)
Read More
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The Basel card was a nice touch. Discounts and free public transport around the city!
Muriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient for next leg of our journey and close to Old Town.
Fernando
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great experience
Muriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Enjoyed the large room with a very nice bathroom. The staff was very helpful and the room was ready early. Nice breakfast in the morning
Evlampia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, close to train station. Quiet and comfortable
Scott
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

close to everything
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very convenient location. Close to old city and the zoo
Oleg
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Spacious rooms and excellent service.
Elizabeth
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip
Paolo
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good quality hotel. The room was smaller a bit older than expected from the pictures, but overall comfortable and clean
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff at the Passage were friendly and accomodating. The location was perfect for us - close to the train station, restaurants and shopping. The hotel was clean and comforatable. We enjoyed our stay and would go back.
Number of reviews per page
20
40