Bangsaen Heritage Hotel

8.0
/10
Very Good
876 reviews

What Guests Say About Their Stay

Staff Friendliness (5)
Accessibility (4)

Patcharee J.

9.7
/ 10
Atmosphere: The house is privately proportioned, close to the beach, with golf cart service, and polite staff.
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WIMONMAT R.

9.7
/ 10
Very good, close to the sea as well, the room is clean, very private, convenient to travel, lovely staff. Excellent service Next time, I will definitely go to rest again.
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Somphop O.

9.4
/ 10
The hotel is big, shady. The breakfast is delicious and very varied. How many times is still delicious as before, especially Thai food? There are various types of rooms, both the building and the villa. Convenient transportation on the beach There is a link to 7-11 in front of the hotel. Big swimming pool to play Parking lot is sufficient. Will return to stay again
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andicole

9.1
/ 10
Clean rooms, convenient transportation, good breakfast.
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sutee

10.0
/ 10
Good breakfast. Very clean... Clean room.
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In the Area
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50,54 Bangsaen Beach 1 Rd., Tumbon Saensuk, Muang, Bangsean, Mueang Chonburi District, Chonburi, Thailand, 20130

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Bangsaen Heritage Hotel is located in area / city Bangsean. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Bangsaen Heritage Hotel

50,54 Bangsaen Beach 1 Rd., Tumbon Saensuk, Muang, Bangsean, Mueang Chonburi District, Chonburi, Thailand, 20130
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Lobby Bangsaen Heritage Hotel
Exterior 2 Bangsaen Heritage Hotel

Discover More About Bangsaen Heritage Hotel

Location


Bangsaen Heritage Hotel is located in area / city Bangsean.

About Bangsaen Heritage Hotel

Bangsaen Heritage Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Bangsaen Heritage Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Bangsaen Heritage Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Bangsaen Heritage Hotel, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Bangsaen Heritage Hotel.

Not all hotel allow guests with pets, but Bangsaen Heritage Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Bangsaen Heritage Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bangsaen Heritage Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Bangsaen Heritage Hotel.

All facilities in Bangsaen Heritage Hotel

Swimming Pool Bangsaen Heritage Hotel
Swimming Pool
Entertainment Facility Bangsaen Heritage Hotel
Entertainment Facility
Fitness Center Bangsaen Heritage Hotel
Fitness Center
Lobby Bangsaen Heritage Hotel
Lobby
Accommodation Services Bangsaen Heritage Hotel
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • Waterslide

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Kids and Pets

  • Pets allowed
  • Small pets allowed

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Bangsaen Heritage Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 14-8-2024 to 31-10-2024.

Deposit

Deposit THB 1,000.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bangsaen Heritage Hotel
294
Number of floors in Bangsaen Heritage Hotel
3
Another facilities in Bangsaen Heritage Hotel
Ballroom, Banquet, Clothes dryer, Connecting rooms, Family room

Frequently asked question in Bangsaen Heritage Hotel

What are available facilities at Bangsaen Heritage Hotel?
There are top facilites at Bangsaen Heritage Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bangsaen Heritage Hotel?
The standard check-in time at Bangsaen Heritage Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Bangsaen Heritage Hotel provide breakfast?
Yes, Bangsaen Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bangsaen Heritage Hotel?
Bangsaen Heritage Hotel is a 4.0-star hotel.
How many floors does Bangsaen Heritage Hotel have?
Bangsaen Heritage Hotel has 3 floors.
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More Reviews from Other Guests in Bangsaen Heritage Hotel

8.0
Very Good
From 876 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.9

Location

8.4

Service and Facilites

7.7

People often mention about Bangsaen Heritage Hotel
All
Hotel Area (5)
Bathroom (4)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Bedroom (3)
Variety (3)
Distance to City Center (2)
Accessibility (2)
Activity Option (2)
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Most Recent
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Traveler Reviews Bangsaen Heritage Hotel

Number of reviews per page
20
40
Customer reviews
Nuttawoot A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good food, swimming pool and playground, shuttle service available.
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Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you for your review! 😊🌊 We are glad that you enjoyed your stay, including the food, swimming pool and activities, as well as our shuttle service. 💦✨ Your compliments are a great encouragement to our entire team. 💙 We hope to have the opportunity to welcome you back again in the future. ✨ Thank you, Bangsaen Heritage Hotel Team
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff are friendly, the atmosphere is nice, the natural surroundings are lush, and it's conveniently located not far from Bangkok.
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1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Sir/Madam, Thank you very much for your valuable review! 😊🌿🌊 We are happy to hear that you enjoyed our friendly staff, the peaceful and nature-rich atmosphere, and our strategic location near Bangkok. Your kind words are a great encouragement to all our staff. 💙 We look forward to welcoming you back again. ✨ Thank you very much. Sincerely, Bang Sheng Heritage Hotel Team
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C***A
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The service staff were excellent in all departments, including the receptionists, drivers, and pool staff. However, the rooms and bathrooms were quite old.
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Accommodation's Reply
06 Apr 2026
Dear Sir/Madam, Thank you very much for your valuable review! 😊🌿🌊 We are happy to hear that you enjoyed our friendly staff, the peaceful and nature-rich atmosphere, and our strategic location near Bangkok. Your kind words are a great encouragement to all our staff. 💙 We look forward to welcoming you back again. ✨ Thank you very much. Sincerely, Bang Sheng Heritage Hotel Team
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The rooms in this building (garden view) have an old exterior and look more like staff quarters or student classrooms than a hotel room. Those further back, next to the staff housing, look even more like that. I've stayed in this building twice, and the room location is not good.
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Accommodation's Reply
02 Mar 2026
Dear Guest: Thank you very much for your valuable feedback. 😊 As befits our name "Heritage", the architectural style of our hotel reflects the history and tradition of the Bangsaen area. We deeply understand any inconvenience caused by the traditional charm of this building. However, please understand that the exterior of our hotel is not as modern as other new buildings and may not meet your expectations. We are currently undergoing renovations and upgrades to maintain our unique atmosphere and provide you with a more comfortable experience. If you plan to stay with us again, please let us know your preferred building and room type. We will find the best plan for you. 🌊✨ Thank you very much for your valuable feedback. We look forward to welcoming you again. Thank you. Warisan Bangsaen Hotel Team
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ณัฐพร ช.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff were lovely and the service was great. I really liked it and will definitely come back again.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest: Thank you very much for your valuable review and compliments. We are very happy to hear that you are satisfied with our hotel services and impressed by the friendly service of our staff. Thank you very much for choosing our hotel. We look forward to welcoming you back soon. Thank you. The entire Banshen Heritage Hotel team
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Thipphawan j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff are friendly, the view is beautiful and relaxing, and the food is delicious.
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Accommodation's Reply
13 Jan 2026
Dear Guest: Thank you very much for your valuable review and compliments. We are very happy to hear that you are satisfied with our hotel services and impressed by the friendly service of our staff. Thank you very much for choosing our hotel. We look forward to welcoming you back soon. Thank you. The entire Banshen Heritage Hotel team
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N***s
icon-origin-TRAVELOKA
5.6
/10
Reviewed 24 week(s) ago
The pool villa was terrible. There were lots of big mosquitoes, the floor in the downstairs hall wasn't cleaned well, and the balcony was very dusty. The tap water was yellow, and most importantly, there were power outages. They didn't call to inform us; we had to call them. Think carefully before deciding to stay here. The rooms in the main building might be better, but the villa is awful and not worth the money.
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Accommodation's Reply
26 Dec 2025
Thank you for sharing your valuable feedback regarding your stay at our hotel. We apologize for the inconvenience you experienced during your stay at our private pool villa, including mosquito bites, insufficient cleaning of your room and balcony, discolored tap water, power outages, and poor communication. These issues did not meet your expectations and we deeply regret it. We apologize for any inconvenience caused. We have forwarded your valuable feedback to the relevant departments and will investigate and improve. We will continue to strive to improve cleanliness, enhance our facilities, and strengthen communication with our guests to provide you with better service. Thank you for sharing your honest feedback. All of our staff look forward to making your next stay even more enjoyable.
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C***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
The reception staff were very good, but the room itself wasn't as good as expected. There was an unpleasant smell coming from the pipes.
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Accommodation's Reply
31 Dec 2025
Dear Guest: Thank you very much for your valuable feedback. We are very happy to hear that you are satisfied with our hotel services. However, we apologize for any inconvenience caused regarding the condition of your room, especially the smell coming from the pipes. We have immediately reported this issue to our housekeeping and maintenance department, and we will endeavor to investigate and resolve it as soon as possible and prevent similar incidents from recurring. Thank you very much for your valuable feedback. We hope that your next stay will be more satisfactory. Thank you. Hotel Heritage Staff
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Autthapan N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Overall, it was very good. The accommodation was clean, there was a swimming pool, and the service was good. I recommend coming here.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest Bangsaen Heritage Hotel would like to express our sincere gratitude for your compliments and encouragement, especially regarding the cleanliness of our accommodation, our good service, and our facilities such as the swimming pool. Our entire team is delighted to hear that your stay was a pleasant experience, and we are even more delighted that you have recommended our hotel to others with trust. We sincerely hope to have the opportunity to welcome you back again in the near future. Best regards, Bangsaen Heritage Hotel Management Team
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A***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 58 week(s) ago
This is my 3rd time staying here, but it was the worst experience. With a villa for almost 6,000 per night. Booked two villas. I would like to summarize the two rooms that I encountered as follows: Pros - On the beach, convenient Cons - The smell of seafood in the previous person's accommodation, until checking out, the smell was still there (probably accumulated in the air conditioner for a long time) - The air conditioner was not cool, had to call the staff to fix it, refill the air conditioner fluid. - Lots of mosquitoes in the room - Extra bed, paid an additional 550.-, but had to call the staff 2 times and waited for the bed to come for 3 hours. I personally really value cleanliness. But it was really bad. Note: Staying during the festival, it is understandable that the service may be a bit slow, no problem. But the cleanliness in the room is really not good.
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Accommodation's Reply
29 Apr 2025
Dear Valued Guest Bangsaen Heritage Hotel would like to thank you very much for choosing to stay with us three times. For your review, we would like to thank you for taking the time to provide us with your suggestions that are useful for developing and improving our services. For the inconvenience you experienced this time, including the unpleasant smell in the room, the inefficient air conditioner, the mosquito problem, and the delay in preparing the extra bed, the hotel would like to accept the mistake with great regret and apologize for the inconvenience caused during your stay. The hotel has forwarded your comments to the relevant department to urgently improve the cleanliness standards in the rooms, the maintenance of the facilities, and the efficiency of the overall service to prevent such incidents from happening again in the future. However, we are pleased that you still appreciate the location of the hotel and thank you again for your understanding during the festive season. We sincerely hope to have the opportunity to welcome you again and provide you with an even better experience to create a memorable experience for every stay. Best regards, Bangsaen Heritage Hotel Team
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N***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 63 week(s) ago
The price is not worth the room. The staff upgraded the room or couldn't do anything. The staff's face was very rude when they received the room or they didn't want to take care of the customers.
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2 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologize for the experience not meeting your expectations, both in terms of value for money and the unsatisfactory service provided by our staff. The management team has been made aware of the concerns regarding our staff's service, including inappropriate demeanor and unfriendly communication. This is something the hotel takes seriously and is actively reviewing and training our staff to ensure that all guests receive genuine care, courtesy, and professionalism. However, we remain grateful for your choice to stay with us and sincerely hope to welcome you back to provide an even more complete and value-for-money experience. With best regards, The Management Team of Bangsaen Heritage Hotel
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Psy L.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 93 week(s) ago
The swimming pool is under renovation. They should have informed us in advance. We were charged the full amount but we didn't use the service.
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Accommodation's Reply
08 Sep 2024
Dear Psy L, Thank you for your comments regarding your stay at Bangsaen Heritage Hotel. We sincerely apologize for the inconvenience caused as our swimming pool was closed for renovation during your stay. The hotel apologizes if this information was not clear enough during the booking process. However, we have made every effort to inform in advance about the pool closure through all booking channels to provide complete information to our guests. We sincerely hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Best regards, Bangsaen Heritage Hotel Management Team
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saowaluk c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 116 week(s) ago
กับราคาโรงแรมเท่านี้ไม่มีแปรงสีฟันให้ คือความไม่สะดวกมากๆ อันนี้ไม่คุ้มค่า ถือว่าเป็นบริการที่ไม่ดีเลย
4 people find it helpful
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Worawee S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 154 week(s) ago
Nice location & Good services.
1 people find it helpful
Kanticha S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
Walk to find the building by yourself, no porter, walk 3 times, go up to the wrong building, give one key card, no elevator, stay in room 2206, can't see the sea. Open the balcony to see the Jamjuree tree. There's no view at all. Delicious breakfast, the TV is not clear, the next round will go to stay somewhere else.
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3 people find it helpful
kanlaya c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Good accommodation with a sitting area Sit and eat in many places, convenient to travel, near the beach, near Seven, overall is very like.
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Patcharee J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 267 week(s) ago
Atmosphere: The house is privately proportioned, close to the beach, with golf cart service, and polite staff.
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2 people find it helpful
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Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 269 week(s) ago
Considered okay, if booking through the App, it will be cheaper than walk-in, about 1,000 baht, choose to stay in a new building. Near the sea and near the pool will not be disappointed, convenient parking, safe, close to Seven, near the sea, near the counter. If you choose Go to rest back What do you come in contact with at the counter? You will have to drive yourself because it is quite far. Considered to stay this time I like it.
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1 people find it helpful
Asava R.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 270 week(s) ago
The sofa is a bit hard 🤣
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1 people find it helpful
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WIMONMAT R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 274 week(s) ago
Very good, close to the sea as well, the room is clean, very private, convenient to travel, lovely staff. Excellent service Next time, I will definitely go to rest again.
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Number of reviews per page
20
40

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Exterior 4 Bangsaen Heritage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 876 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.9

Location

8.4

Service and Facilites

7.7

People often mention about Bangsaen Heritage Hotel
All
Hotel Area (5)
Bathroom (4)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Bedroom (3)
Variety (3)
Distance to City Center (2)
Accessibility (2)
Activity Option (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bangsaen Heritage Hotel

Number of reviews per page
20
40
Customer reviews
Nuttawoot A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good food, swimming pool and playground, shuttle service available.
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Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you for your review! 😊🌊 We are glad that you enjoyed your stay, including the food, swimming pool and activities, as well as our shuttle service. 💦✨ Your compliments are a great encouragement to our entire team. 💙 We hope to have the opportunity to welcome you back again in the future. ✨ Thank you, Bangsaen Heritage Hotel Team
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff are friendly, the atmosphere is nice, the natural surroundings are lush, and it's conveniently located not far from Bangkok.
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1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Sir/Madam, Thank you very much for your valuable review! 😊🌿🌊 We are happy to hear that you enjoyed our friendly staff, the peaceful and nature-rich atmosphere, and our strategic location near Bangkok. Your kind words are a great encouragement to all our staff. 💙 We look forward to welcoming you back again. ✨ Thank you very much. Sincerely, Bang Sheng Heritage Hotel Team
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C***A
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The service staff were excellent in all departments, including the receptionists, drivers, and pool staff. However, the rooms and bathrooms were quite old.
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Accommodation's Reply
06 Apr 2026
Dear Sir/Madam, Thank you very much for your valuable review! 😊🌿🌊 We are happy to hear that you enjoyed our friendly staff, the peaceful and nature-rich atmosphere, and our strategic location near Bangkok. Your kind words are a great encouragement to all our staff. 💙 We look forward to welcoming you back again. ✨ Thank you very much. Sincerely, Bang Sheng Heritage Hotel Team
Translated by Google Icon
See original
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The rooms in this building (garden view) have an old exterior and look more like staff quarters or student classrooms than a hotel room. Those further back, next to the staff housing, look even more like that. I've stayed in this building twice, and the room location is not good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Guest: Thank you very much for your valuable feedback. 😊 As befits our name "Heritage", the architectural style of our hotel reflects the history and tradition of the Bangsaen area. We deeply understand any inconvenience caused by the traditional charm of this building. However, please understand that the exterior of our hotel is not as modern as other new buildings and may not meet your expectations. We are currently undergoing renovations and upgrades to maintain our unique atmosphere and provide you with a more comfortable experience. If you plan to stay with us again, please let us know your preferred building and room type. We will find the best plan for you. 🌊✨ Thank you very much for your valuable feedback. We look forward to welcoming you again. Thank you. Warisan Bangsaen Hotel Team
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See original
ณัฐพร ช.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff were lovely and the service was great. I really liked it and will definitely come back again.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest: Thank you very much for your valuable review and compliments. We are very happy to hear that you are satisfied with our hotel services and impressed by the friendly service of our staff. Thank you very much for choosing our hotel. We look forward to welcoming you back soon. Thank you. The entire Banshen Heritage Hotel team
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Thipphawan j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff are friendly, the view is beautiful and relaxing, and the food is delicious.
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Accommodation's Reply
13 Jan 2026
Dear Guest: Thank you very much for your valuable review and compliments. We are very happy to hear that you are satisfied with our hotel services and impressed by the friendly service of our staff. Thank you very much for choosing our hotel. We look forward to welcoming you back soon. Thank you. The entire Banshen Heritage Hotel team
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N***s
icon-origin-TRAVELOKA
5.6
/10
Reviewed 24 week(s) ago
The pool villa was terrible. There were lots of big mosquitoes, the floor in the downstairs hall wasn't cleaned well, and the balcony was very dusty. The tap water was yellow, and most importantly, there were power outages. They didn't call to inform us; we had to call them. Think carefully before deciding to stay here. The rooms in the main building might be better, but the villa is awful and not worth the money.
Read More
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Accommodation's Reply
26 Dec 2025
Thank you for sharing your valuable feedback regarding your stay at our hotel. We apologize for the inconvenience you experienced during your stay at our private pool villa, including mosquito bites, insufficient cleaning of your room and balcony, discolored tap water, power outages, and poor communication. These issues did not meet your expectations and we deeply regret it. We apologize for any inconvenience caused. We have forwarded your valuable feedback to the relevant departments and will investigate and improve. We will continue to strive to improve cleanliness, enhance our facilities, and strengthen communication with our guests to provide you with better service. Thank you for sharing your honest feedback. All of our staff look forward to making your next stay even more enjoyable.
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C***a
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8.4
/10
Reviewed 24 week(s) ago
The reception staff were very good, but the room itself wasn't as good as expected. There was an unpleasant smell coming from the pipes.
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Accommodation's Reply
31 Dec 2025
Dear Guest: Thank you very much for your valuable feedback. We are very happy to hear that you are satisfied with our hotel services. However, we apologize for any inconvenience caused regarding the condition of your room, especially the smell coming from the pipes. We have immediately reported this issue to our housekeeping and maintenance department, and we will endeavor to investigate and resolve it as soon as possible and prevent similar incidents from recurring. Thank you very much for your valuable feedback. We hope that your next stay will be more satisfactory. Thank you. Hotel Heritage Staff
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Autthapan N.
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Leisure
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10.0
/10
Reviewed 48 week(s) ago
Overall, it was very good. The accommodation was clean, there was a swimming pool, and the service was good. I recommend coming here.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest Bangsaen Heritage Hotel would like to express our sincere gratitude for your compliments and encouragement, especially regarding the cleanliness of our accommodation, our good service, and our facilities such as the swimming pool. Our entire team is delighted to hear that your stay was a pleasant experience, and we are even more delighted that you have recommended our hotel to others with trust. We sincerely hope to have the opportunity to welcome you back again in the near future. Best regards, Bangsaen Heritage Hotel Management Team
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A***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 58 week(s) ago
This is my 3rd time staying here, but it was the worst experience. With a villa for almost 6,000 per night. Booked two villas. I would like to summarize the two rooms that I encountered as follows: Pros - On the beach, convenient Cons - The smell of seafood in the previous person's accommodation, until checking out, the smell was still there (probably accumulated in the air conditioner for a long time) - The air conditioner was not cool, had to call the staff to fix it, refill the air conditioner fluid. - Lots of mosquitoes in the room - Extra bed, paid an additional 550.-, but had to call the staff 2 times and waited for the bed to come for 3 hours. I personally really value cleanliness. But it was really bad. Note: Staying during the festival, it is understandable that the service may be a bit slow, no problem. But the cleanliness in the room is really not good.
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Accommodation's Reply
29 Apr 2025
Dear Valued Guest Bangsaen Heritage Hotel would like to thank you very much for choosing to stay with us three times. For your review, we would like to thank you for taking the time to provide us with your suggestions that are useful for developing and improving our services. For the inconvenience you experienced this time, including the unpleasant smell in the room, the inefficient air conditioner, the mosquito problem, and the delay in preparing the extra bed, the hotel would like to accept the mistake with great regret and apologize for the inconvenience caused during your stay. The hotel has forwarded your comments to the relevant department to urgently improve the cleanliness standards in the rooms, the maintenance of the facilities, and the efficiency of the overall service to prevent such incidents from happening again in the future. However, we are pleased that you still appreciate the location of the hotel and thank you again for your understanding during the festive season. We sincerely hope to have the opportunity to welcome you again and provide you with an even better experience to create a memorable experience for every stay. Best regards, Bangsaen Heritage Hotel Team
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N***k
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Leisure
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5.0
/10
Reviewed 63 week(s) ago
The price is not worth the room. The staff upgraded the room or couldn't do anything. The staff's face was very rude when they received the room or they didn't want to take care of the customers.
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2 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your feedback about your stay with us. We sincerely apologize for the experience not meeting your expectations, both in terms of value for money and the unsatisfactory service provided by our staff. The management team has been made aware of the concerns regarding our staff's service, including inappropriate demeanor and unfriendly communication. This is something the hotel takes seriously and is actively reviewing and training our staff to ensure that all guests receive genuine care, courtesy, and professionalism. However, we remain grateful for your choice to stay with us and sincerely hope to welcome you back to provide an even more complete and value-for-money experience. With best regards, The Management Team of Bangsaen Heritage Hotel
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Psy L.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 93 week(s) ago
The swimming pool is under renovation. They should have informed us in advance. We were charged the full amount but we didn't use the service.
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Accommodation's Reply
08 Sep 2024
Dear Psy L, Thank you for your comments regarding your stay at Bangsaen Heritage Hotel. We sincerely apologize for the inconvenience caused as our swimming pool was closed for renovation during your stay. The hotel apologizes if this information was not clear enough during the booking process. However, we have made every effort to inform in advance about the pool closure through all booking channels to provide complete information to our guests. We sincerely hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Best regards, Bangsaen Heritage Hotel Management Team
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saowaluk c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 116 week(s) ago
กับราคาโรงแรมเท่านี้ไม่มีแปรงสีฟันให้ คือความไม่สะดวกมากๆ อันนี้ไม่คุ้มค่า ถือว่าเป็นบริการที่ไม่ดีเลย
4 people find it helpful
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Worawee S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 154 week(s) ago
Nice location & Good services.
1 people find it helpful
Kanticha S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
Walk to find the building by yourself, no porter, walk 3 times, go up to the wrong building, give one key card, no elevator, stay in room 2206, can't see the sea. Open the balcony to see the Jamjuree tree. There's no view at all. Delicious breakfast, the TV is not clear, the next round will go to stay somewhere else.
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3 people find it helpful
kanlaya c.
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8.5
/10
Reviewed 243 week(s) ago
Good accommodation with a sitting area Sit and eat in many places, convenient to travel, near the beach, near Seven, overall is very like.
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Patcharee J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 267 week(s) ago
Atmosphere: The house is privately proportioned, close to the beach, with golf cart service, and polite staff.
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Guest
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9.7
/10
Reviewed 269 week(s) ago
Considered okay, if booking through the App, it will be cheaper than walk-in, about 1,000 baht, choose to stay in a new building. Near the sea and near the pool will not be disappointed, convenient parking, safe, close to Seven, near the sea, near the counter. If you choose Go to rest back What do you come in contact with at the counter? You will have to drive yourself because it is quite far. Considered to stay this time I like it.
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1 people find it helpful
Asava R.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 270 week(s) ago
The sofa is a bit hard 🤣
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1 people find it helpful
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WIMONMAT R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 274 week(s) ago
Very good, close to the sea as well, the room is clean, very private, convenient to travel, lovely staff. Excellent service Next time, I will definitely go to rest again.
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