Hotel Muse Bangkok Langsuan - MGallery

Second year here! Only better.

Buffet offered a wide variety, everything had a very polished and upscale feel. Not your average continental

The hotel’s interior design is dim—honestly, so dark that it’s easy to trip and you can’t even see which floor button to press inside the elevator. All of the décor is overly outdated. The shower drain clogs and water pools while bathing. The hotel’s location, however, is excellent.

Yes, we loved the esthetic of the room and hotel.

The staff were very attentive and helpful. Loved the thems and the attention to detail.

I've stayed at the Muse hotel for many years and we kept going back because the quality and attention to detail was always great. Sadly, this year was disappointing from a cleanliness standpoint. Upon checking in, there was a long hair and a dead cockroach in the washroom (was on the 11th floor). We just wiped it away and took care of it and gave them a pass. A couple of nights late, I noticed another dead cockroach on the window sill between the washroom and the main bedroom. I took a picture of it and talked to a Sasha who was the Manager on duty at the time, and shared my disappointment. She said all the right things and offered to move rooms but it was a whole thing to repack and move. So she mentioned she would have housekeeping do a deep clean once we left for the day. Once we returned, the room was made up but the dead cockroach was still on the sill. Yes, they did send up a small appetizer tray with a note, but they didn't take care of the main issue... I shared my story again but to another Manager on duty. Again, they apologized and mentioned housekeeping will take care of it, which they did. Overall, our most disappointing stay at the muse and seeing we go back to bangkok each year, we will be rethinking where we will stay next year.

Clean and spacious room; wonderful staff

Everyone was courteous. Love the rooms. The bed was so comfortable. Overall, the antique type decor is awesome, love it. Will be back.

EXCELLENT AND WE'RE GOO

Overall the hotel was good, however the room was quite tired and could do with some refurbishing.

The service and hitel staff was amazing.. i have kept there qr code to do individual review.

ZERO complaints ! Pretty cool place great breakfast and happy hour. Our room was great.

Room was clean. Staff was excellent. The toilet had low water pressure so didn't flush so well. Otherwise a very nice hotel.

Amazing staff, great vibes, beautiful design.

We have stayed at the Muse many times but we so a huge drop in service and much lower standard offering as breakfast. When we arrived there was a heavy rain, no one to greet us or help out with the luggage from the car. When I parked the car and was in the reception I wasn't offered a welcome juice. The check in was slow. The hotel is as always cozy and with a nice atmosphere. We did however noticed the weed smell on floor 17th. The room was nice, tidy and clean. We arrived around 8:30am for breakfast which have always been a pleasure and delight during previous visits. This time we noticed that the ala carte menu was gone and instead replaced by an egg station. The bread station isn't something to write home about with stale bread and croissants. This is a step down from being a top class breakfast to become an ordinary breakfast that any hotel offers. I'm looking forward to be contacted by the hotel, telling me if they agree or disagree with me. If no contact, I assume they don't care.

Great and helpful staff, spotless room. Good breakfast

Clean room

Clean rooms, polite staff, great breakfast

Great overall facilities, excellent staff and service. Restaurant service and food was great. Shower design allowed for too much water to get onto the marble floors and lighting in the bathrooms wasn't sufficient, but otherwise the room was great.

From the moment i arrived, greeted by Plan, the warm reception team, Ms Gina at breakfast, and all the bar and wait staff at Speakeasy, plus the housekeepers ar 5 star too! A dream to stay here has now been achieved. Already planning my return