Have stayed here 2 times, not at all disappointed but this time was very disappointed. Walking down the elevator its very smelly, probably from the air conditioning, even in the room. You have to turn on high the air conditioning to cool and turn off before you can sleep. The room is not clean, there is hair on the table and in the bathroom also the furniture is dusty. The breakfast room has a lot of food lines, but I feel annoyed by the staff who come to collect the dishes, I feel they want us to finish quickly, maybe because we are late, about 10 o'clock. Overall it was a poor service, usually it's very good. I must add that the front of house staff were very polite and helpful.