Napalai Hotel

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7.7
/10
Pleasant
423 reviews

What Guests Say About Their Stay

Adhitya I.

10.0
/ 10
Great support by hotel staff. I left my car key inside. Hotel staff helped me a lot by contacting a local locksmith and supervising the work until they successfully unlocked my car. My special thanks to Ms. Carrot. The hotel room is clean. It is a bit outdated but still okay and functioning perfectly. Breakfast was excellent, they had a variety for breakfast and the taste is awesome. They have a 25m length swimming pool and a beautiful garden. Everything is clean and well maintained. This hotel is a great choice for a weekend trip.

M***i

10.0
/ 10
I had a good impression during my stay for my holiday in this hotel. The staff were very friendly from the doorman to the front office. The room was clean and comfortable. I had a very good sleep. Breakfast was great as it had a variety of selections, and staff paid full attention to replenish when the food was depleted. It was a good hotel in Udonthani.

Kanchit Chaiboonruang

9.7
/ 10
Very good staff. Free airport shuttle.
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Naphaporn T.

8.8
/ 10
Well, it's good to save all the money.
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santisuk k.

10.0
/ 10
The price is very affordable, clean rooms, breakfast is a lot.
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In the Area
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572 T.Makkhang, A.Mueang, Ban Lueam, Udon Thani, Thailand, 41000

Main Facilities

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This accommodation offers:
Outdoor pool
Pub
Swimming pool
Late check-out
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Napalai Hotel is a 4-star hotels that has been welcoming guests since 2019. The accommodation went through a renovation in 2019. Napalai Hotel is part of Independent. There are 210 rooms spread across 12 floors.
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What's around Napalai Hotel

572 T.Makkhang, A.Mueang, Ban Lueam, Udon Thani, Thailand, 41000
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General Information

Napalai Hotel is a 4-star hotels that has been welcoming guests since 2019. The accommodation went through a renovation in 2019. Napalai Hotel is part of Independent. There are 210 rooms spread across 12 floors.

Location

Located at 572 T.Makkhang, A.Mueang in Mueang Udon Thani District, Thailand. Those looking to explore will find Chao Pu Ya Muang Kao Shrine, Wat Pa Tham Wivek Ban Yang Luang, and Phu Foilom nearby. Closest airport is Udon Thani International Airport (UTH), 3.009 km away from the accommodation.

Facilities & Amenities

Napalai Hotel has Outdoor pool, Pub, Swimming pool, Late check-out, Parking, and more.

Business Facilities

For guests traveling for work, Napalai Hotel has Conference hostess and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: napalaihotel.fo@gmail.com
Phone number: +6642347444
Website: https://www.facebook.com/NapalaiHotelUdon/

All facilities in Napalai Hotel

Facility

  • Outdoor pool
  • Pub
  • Swimming pool
Others Napalai Hotel
Others

Guest Services

  • 24-hour front desk
  • Multilingual staff
  • Wedding service
  • Front desk
  • Bellboy service
  • Doorman
  • 24-hour security
  • Early check-in
  • Late check-out
  • Luggage storage
  • Concierge
  • Porter

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Launderette
  • Hair salon
  • ATM/Bank

Accommodation Facilities

  • Family room
  • Car park
  • Smoking area

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Conference hostess
  • Projector
  • Meeting facilities
  • Printer
  • Conference room

Transportation

  • Secure parking
  • RV / Bus / Truck Parking
  • Airport transfer

Meals & Dining

  • Café
  • Breakfast buffet
  • Pub
  • Continental breakfast
  • Breakfast

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Accessibility

  • Wheelchair accessible
  • Accessible path of travel

Activity & Leisure

  • Pool sun loungers
  • Outdoor pool

Travelling with Companions

  • Highchairs

Accommodation Policy & General Information in Napalai Hotel

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Facility

Swimming Pool closed temporarily from 19-5-2025 to 23-5-2025.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Napalai Hotel
210
Number of floors in Napalai Hotel
12
Another facilities in Napalai Hotel
24-hour front desk, Multilingual staff, Wedding service, Front desk, Bellboy service

Frequently asked question in Napalai Hotel

What is normal check-in & check-out time at Napalai Hotel?
The standard check-in time at Napalai Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Napalai Hotel provide breakfast?
Yes, Napalai Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Napalai Hotel?
Napalai Hotel is a 4.0-star hotel.
How many floors does Napalai Hotel have?
Napalai Hotel has 12 floors.
How many rooms are available at Napalai Hotel?
Napalai Hotel has 210 rooms in total.
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More Reviews from Other Guests in Napalai Hotel

Overall Ratings & Reviews Napalai Hotel

Traveloka (372)
Other sources (51)
7.9
Pleasant
From 372 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.8

Location

8.2

Service and Facilites

7.8

People often mention about Napalai Hotel
All
Room Space (10)
Staff Friendliness (9)
Ambiance (8)
In-house Restaurant (7)
Distance to City Center (6)
Check-in/out Time (6)
Bedroom (6)
Bathroom (6)
Soundproof (5)
Hotel Area (5)
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Traveler Reviews Napalai Hotel

Number of reviews per page
20
40
Customer reviews
Sirichanyavadi K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff were polite, helpful, and provided great recommendations. The breakfast selection was varied, and parking was convenient. EV charging stations were also available.
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อ***า
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good service, convenient parking, and staff always available to greet you.
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Accommodation's Reply
23 Sep 2026
Dear Guest, Thank you very much for taking the time to share your valuable feedback and comments about our hotel. We are happy to hear that you are satisfied with the cleanliness, strategic location, and the service provided by our staff. We really appreciate your positive feedback about our room service. We will share your kind words with all our staff, including the kitchen team, and use them as encouragement to continue providing better service. We really appreciate the efforts of all our staff who sincerely fulfill your and your child's requests and strive to ensure your satisfaction. We also thank you for your positive feedback about our diverse breakfast menu. Your valuable feedback is a great encouragement for us to improve our services and further expand our business. We sincerely hope that you and your family will choose to stay with us again in the future. Thank you again. Sincerely, Customer Service Team
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Adhitya I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Great support by hotel staff. I left my car key inside. Hotel staff helped me a lot by contacting a local locksmith and supervising the work until they successfully unlocked my car. My special thanks to Ms. Carrot. The hotel room is clean. It is a bit outdated but still okay and functioning perfectly. Breakfast was excellent, they had a variety for breakfast and the taste is awesome. They have a 25m length swimming pool and a beautiful garden. Everything is clean and well maintained. This hotel is a great choice for a weekend trip.
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Accommodation's Reply
18 Aug 2026
Thank you very much for your kind review. We’re delighted to hear that our team was able to assist you and help resolve the situation with your car key. It was our pleasure to support you and make sure everything went smoothly. We will be sure to share your special thanks with Ms. Carrot. Your kind words mean a lot to her and to our entire team. We truly appreciate your trust and look forward to welcoming you back again in the future!
C***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
I loved the room, especially the bathtub. The atmosphere was fantastic.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear Guest, We thank you for leaving such a valuable review. We are very happy to hear that you were satisfied with the guest room, bathroom, and the overall atmosphere of the hotel. All our staff are dedicated to providing each guest with the best vacation experience. Your compliments are very valuable to our team, and we sincerely hope that you will visit our hotel again in the future so that we can provide you with an even more memorable experience. Thank you. Sincerely, Customer Relations Department
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Chana P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The room was clean and spacious, the bed was comfortable, the air conditioning was cool, the bathroom was clean, and all amenities were provided. The staff were friendly, polite, and very helpful. The location was convenient, and the atmosphere was quiet, perfect for relaxation. Overall, I was very impressed.
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Accommodation's Reply
09 Jul 2026
Dear Guest, Thank you very much for staying at our hotel and for taking the time to share your valuable feedback. We are happy to hear that you were satisfied with the cleanliness, spaciousness, comfortable bed, comfortable air conditioning, clean bathroom, and excellent facilities of your room. Your compliments on our staff's service, hotel location, and peaceful atmosphere are great encouragement to all our staff. Your valuable feedback is the motivation for us to always strive to improve our services, maintain the highest standards, and provide all our guests with a memorable stay. We look forward to welcoming you back again. We will do our best to provide you with friendly and attentive service on your next visit. Thank you again. Hotel Management and Staff
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The rooms are very spacious, I highly recommend them. There's plenty of room, it's a nice large hotel, and the staff provide excellent service.
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Accommodation's Reply
18 Jun 2026
Dear Guest, Thank you very much for your great review and rating. We are happy to hear that you enjoyed your stay. We really appreciate you taking the time to share your feedback. We look forward to welcoming you back again. Thank you again. Customer Relations Department
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Free minibar and free airport shuttle. Excellent!
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1 people find it helpful
Accommodation's Reply
19 Apr 2026
Thank you so much for your great review! 🙏 The hotel is happy that you enjoyed our free minibar and free airport transfer. We strive to make your stay comfortable and worthwhile. We hope these small details help make your trip more smooth and relaxing 😊 and our commitment is to provide the best experience for all our guests. We look forward to welcoming you back soon! ✨
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
I had a good impression during my stay for my holiday in this hotel. The staff were very friendly from the doorman to the front office. The room was clean and comfortable. I had a very good sleep. Breakfast was great as it had a variety of selections, and staff paid full attention to replenish when the food was depleted. It was a good hotel in Udonthani.
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Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for your time telling others how we did. We truly appreciate your kind support and we are delighted that you had a pleasant time staying with us. We will look forward to serving you again on your future trip in Udonthani. Warm Regards, Guest Relations
J***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
The breakfast was good. The hotel is a bit old, but it's undergoing renovations.
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest: Thank you very much for your valuable review of our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. If you have any questions about your next stay, please feel free to contact us. We look forward to welcoming you again. Napalai Udon Dream
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
The staff were polite and attentive, the breakfast was delicious, and the rooms were clean.
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Accommodation's Reply
15 Jan 2026
Dear guest, thank you very much for your valuable review about our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. Please contact us if you have any questions about your next stay. We look forward to welcoming you again! Napalai Udon Dream
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Thanon P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Good value for money. The room is nice and has a minibar.
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Accommodation's Reply
03 Jan 2026
Dear Guest Thank you very much for your valuable review of our hotel. We are very happy to hear that you had a pleasant stay at Hotel Napalai Udon. We always strive to exceed your expectations. If you have any questions during your next stay, please feel free to contact us. We look forward to welcoming you again. Hotel Napalai Udon
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The service staff were excellent. I will definitely go again.
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Accommodation's Reply
20 Dec 2025
Dear Guest Thank you very much for your valuable review about our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. Please contact us if you need anything during your next stay. We look forward to welcoming you again. Hotel Napalai Udon
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SAYUMPHU J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Clean, safe rooms, impressive service
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Guest Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay at Hotel Napalai Udon Thani. We always strive to exceed your expectations. Please feel free to contact us with any questions you may have during your next stay. We look forward to welcoming you back. Hotel Napalai Udon Thani
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N***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
All the staff I met provided excellent service. The food tasted very good. I was very impressed (I personally like this type). I will definitely stay here again next time.
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Accommodation's Reply
20 Oct 2025
Dear Guest, Thank you for your review of our accommodation. We are delighted that you enjoyed your stay at Napalai Hotel Udon Thani. We always strive to exceed your expectations. Please let us know if you need any assistance during your next stay. We hope to see you again soon. Thank you, Napalai Hotel Udon Thani.
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Baonickolaos P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
This place is a nice place to stay
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Accommodation's Reply
13 Oct 2025
Dear Guest, Thank you for your review of our accommodation. We are delighted that you enjoyed your stay at Napalai Hotel Udon Thani. We always strive to exceed your expectations. Please let us know if you need any assistance during your next stay. We hope to see you again soon. Thank you, Napalai Hotel Udon Thani.
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Pacharaphon S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The check-in staff is quite slow and the work transfer is not continuous, but overall it is good.
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1 people find it helpful
Accommodation's Reply
31 May 2025
Dear valued guest, Napalai would like to thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay. We apologize for the inconvenience caused by the late check-in. We will take this feedback into consideration and seriously improve. We hope to have the opportunity to serve you better and provide you with a better stay experience in the future. Thank you, Napalai.
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R***A
icon-origin-TRAVELOKA
7.0
/10
Reviewed 95 week(s) ago
When I stayed there, the Wi-Fi password didn't match the room because I pressed the password and the Wi-Fi didn't come up, so I pressed the room number of another room and it worked. Why is this like this? And the hot water heater isn't very warm to shower with.
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2 people find it helpful
Thepsathit T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
ประทับใจ อาหารเช้ามากครับ พี่ไพนักงานดูแลดี
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Wannapha P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 167 week(s) ago
ที่พักสะอาด แต่โซฟามีรอยเปื้อนนิดนึง เตียงนุ่ม แอร์เย็นดีค่ะ แต่ห้องพักกลิ่นไม่ค่อยหอมเท่าไหร่
2 people find it helpful
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Tanut P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 175 week(s) ago
Good, clean, quiet, good service, have used the service many times near the airport too
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2 people find it helpful
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.