Verified Traveler

Leisure

10.0

/10

Reviewed 4 day(s) ago

The rooms are very spacious, I highly recommend them. There's plenty of room, it's a nice large hotel, and the staff provide excellent service.

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K***a

Staycation

9.1

/10

Reviewed 10 week(s) ago

Free minibar and free airport shuttle. Excellent!

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Accommodation's Reply

19 Apr 2026

Thank you so much for your great review! 🙏 The hotel is happy that you enjoyed our free minibar and free airport transfer. We strive to make your stay comfortable and worthwhile. We hope these small details help make your trip more smooth and relaxing 😊 and our commitment is to provide the best experience for all our guests. We look forward to welcoming you back soon! ✨

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M***i

10.0

/10

Reviewed 18 week(s) ago

I had a good impression during my stay for my holiday in this hotel. The staff were very friendly from the doorman to the front office. The room was clean and comfortable. I had a very good sleep. Breakfast was great as it had a variety of selections, and staff paid full attention to replenish when the food was depleted. It was a good hotel in Udonthani.

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Accommodation's Reply

15 Feb 2026

Dear Valued Guest, Thank you for your time telling others how we did. We truly appreciate your kind support and we are delighted that you had a pleasant time staying with us. We will look forward to serving you again on your future trip in Udonthani. Warm Regards, Guest Relations

J***e

9.1

/10

Reviewed 19 week(s) ago

The breakfast was good. The hotel is a bit old, but it's undergoing renovations.

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Accommodation's Reply

04 Feb 2026

Dear Guest: Thank you very much for your valuable review of our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. If you have any questions about your next stay, please feel free to contact us. We look forward to welcoming you again. Napalai Udon Dream

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Verified Traveler

Staycation

9.7

/10

Reviewed 24 week(s) ago

The staff were polite and attentive, the breakfast was delicious, and the rooms were clean.

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Accommodation's Reply

15 Jan 2026

Dear guest, thank you very much for your valuable review about our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. Please contact us if you have any questions about your next stay. We look forward to welcoming you again! Napalai Udon Dream

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Thanon P.

10.0

/10

Reviewed 26 week(s) ago

Good value for money. The room is nice and has a minibar.

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Accommodation's Reply

03 Jan 2026

Dear Guest Thank you very much for your valuable review of our hotel. We are very happy to hear that you had a pleasant stay at Hotel Napalai Udon. We always strive to exceed your expectations. If you have any questions during your next stay, please feel free to contact us. We look forward to welcoming you again. Hotel Napalai Udon

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W***a

Leisure

8.5

/10

Reviewed 27 week(s) ago

The service staff were excellent. I will definitely go again.

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Accommodation's Reply

20 Dec 2025

Dear Guest Thank you very much for your valuable review about our hotel. We are very happy that you had a wonderful time at Hotel Napalai Udon. We always strive to exceed your expectations. Please contact us if you need anything during your next stay. We look forward to welcoming you again. Hotel Napalai Udon

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SAYUMPHU J.

8.5

/10

Reviewed 32 week(s) ago

Clean, safe rooms, impressive service

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Accommodation's Reply

07 Nov 2025

Dear Guest Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay at Hotel Napalai Udon Thani. We always strive to exceed your expectations. Please feel free to contact us with any questions you may have during your next stay. We look forward to welcoming you back. Hotel Napalai Udon Thani

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N***e

Business

10.0

/10

Reviewed 35 week(s) ago

All the staff I met provided excellent service. The food tasted very good. I was very impressed (I personally like this type). I will definitely stay here again next time.

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Accommodation's Reply

20 Oct 2025

Dear Guest, Thank you for your review of our accommodation. We are delighted that you enjoyed your stay at Napalai Hotel Udon Thani. We always strive to exceed your expectations. Please let us know if you need any assistance during your next stay. We hope to see you again soon. Thank you, Napalai Hotel Udon Thani.

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Baonickolaos P.

8.5

/10

Reviewed 43 week(s) ago

This place is a nice place to stay

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Accommodation's Reply

13 Oct 2025

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Pacharaphon S.

Leisure

9.7

/10

Reviewed 55 week(s) ago

The check-in staff is quite slow and the work transfer is not continuous, but overall it is good.

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1 people find it helpful

Accommodation's Reply

31 May 2025

Dear valued guest, Napalai would like to thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay. We apologize for the inconvenience caused by the late check-in. We will take this feedback into consideration and seriously improve. We hope to have the opportunity to serve you better and provide you with a better stay experience in the future. Thank you, Napalai.

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R***A

7.0

/10

Reviewed 75 week(s) ago

When I stayed there, the Wi-Fi password didn't match the room because I pressed the password and the Wi-Fi didn't come up, so I pressed the room number of another room and it worked. Why is this like this? And the hot water heater isn't very warm to shower with.

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2 people find it helpful

Thepsathit T.

8.5

/10

Reviewed 112 week(s) ago

ประทับใจ อาหารเช้ามากครับ พี่ไพนักงานดูแลดี

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Wannapha P.

8.5

/10

Reviewed 148 week(s) ago

ที่พักสะอาด แต่โซฟามีรอยเปื้อนนิดนึง เตียงนุ่ม แอร์เย็นดีค่ะ แต่ห้องพักกลิ่นไม่ค่อยหอมเท่าไหร่

2 people find it helpful

Tanut P.

8.5

/10

Reviewed 156 week(s) ago

Good, clean, quiet, good service, have used the service many times near the airport too

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2 people find it helpful

Nanthapong Pimphalia

8.5

/10

Reviewed 162 week(s) ago

Impressive clean room, delicious breakfast, can choose a set 😊

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Boworn M.

9.1

/10

Reviewed 179 week(s) ago

The hotel may be a bit old. But the cleanliness and amenities in the hotel are considered good if compared to the price.

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1 people find it helpful

kittisuk k.

9.4

/10

Reviewed 181 week(s) ago

บรรยากาศก็ดีครับ แต่ปลั๊กเสียบไฟน้อยไป ไวไฟห้องผมใช้ไม่ได้ นอกนั้นดีครับ

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Sirirat Suksri

9.7

/10

Reviewed 184 week(s) ago

Good accommodations Facilities.

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Natapol

8.5

/10

Reviewed 210 week(s) ago

good hotel The downside is probably the pub noise below. and no hair dryer

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1 people find it helpful

Napalai Hotel

Overall Ratings & Reviews Napalai Hotel

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