When we contacted the staff to check in after 2 pm (as it's informed), they left us no response for a while then going to charge 2000 Thai baht as a deposit just only to say the room is still tiding up and we have to wait half-hour till it ready to go in. After that we check the time passed 35 minutes already but still no one call us for the key card, then again we went to ask them, not only left us no response for longer while but even first because the room is still not ready. Meanwhile we are waiting, some other guests proceed to check-in 1 by 1 and we still have wait for not less than 1 hour. When we entered, the room was granted and failed, everything went wrong and they just failed to meet their own standard. And their breakfast room is too small, should have bigger one and the food just not on the standard level. I will never recommended anyone to go there, with this price you can find a lot better hotel.