OUTRIGGER SURIN BEACH RESORT

Overall a great stay but a few problems with the room eg lights, AC, power points. Staff were excellent. Sometimes difficult to get a spot around the pool. Good location but not good value for money.

Everything was amazing. Staff was so friendly and very helpful. The best place to stau in Surin

Great location. Lovely staff. Short walk to Surin Beach and shops/amenities.

Room too small. Staff are very courteous.. Breakfast too limited…..

The staff in this hotel were amazing. The room was spotless and the staff went out of their way to make everything perfect

Thank you to all the hotel staff for their kindness and attentiveness. The hotel and its location seemed to be the best in Surin for us. We would have liked more variety at breakfast — by the end of the 6th day it became a bit repetitive. Also, one of the two rooms did not match the photos on Expedia: there was no mirror and no sofa. Otherwise, everything was good. We wish you further growth and improvement!

Clean room, great food, very helpful and responsive staff. Very close to the beach. The AC could have been quieter.

Fantastic staff - always helpful and friendly. The property is maintained to a high degree and there is always someone doing something to maintain the high standards.

This lovely boutique hotel ticket all our boxes. Modern, clean and very comfortable. Decor was trendy with a holiday theme throughout all done very nicely. Two lovely small pools with plenty of sun beds and seating area. Breakfast was great, fresh and lots of options. The staff were friendly and helpful and very attentive. Beach was close by. Would recommend without hesitation.

Excellent hotel

Very nice clean hospitable. Breakfast was nice and the inky thing was it doesn’t have an elevator but the staff carried the suitcases up and down the steps.

Great staff, great beach location, great breakfast

Tha staff were very friendly and so so helpful. Always polite and cheerful. The hotel was very clean and new. We had a family suite, so it was on the third floor and had one more flight of stairs to the bedroom upstairs. No elevators, so got my workout each day. Bathroom was clean and large with an awesome huge shower. Location was great and just a shortwalk to Surin Beach. Two nice pools.

Shopping options galore.

So outrigger is an excellent hotel chain. It is a true higher end 4 star hotel. That being said, I have stayed at world class hotels al over Thailand and the Surin outrigger has the best trained staff I have seen at any hotel. They are exceptional, everyone working there is just so kind and accommodating always. I always stay here when I come to Phuket. Also the breakfast is top notch as well;)

The staff were very friendly and attentive. The good was top notch. I would definitely recommend this hotel.

Would call it a hotel rather than a resort however terrific experience for my and 2 young kids. Staff, in particular Peter and Fern, as well as the restaurant servers were genuinely accommodating and friendly. The beach is beautiful although the waves are quite intense for young kids. Overall a great stay!

Very nice people. Facilities are very nice as well, would visit again 👍

Average place

Wonderful stay at Outrigger hotel in Surin! Highly recommend staying here. ( I am very fussy) arrived late at night, check in was fast and easy hotel to find with Grab. The first room was very noisy( slamming doors, paper thin walls) immediately I was upgraded to a bigger room with private pool. Guide(manager) listened to all my concerns and solved them swiftly. New room was beautiful, quiet ( except when a family checked in above me, kids jumping and banging Around) the private pool was cold and I loved it. The hotel is beautiful and clean. A walk across the street to Surin beach ( they have security to help you cross) the beach has bigger waves, lots my prescription glasses in the ocean. guide brought me my spare glasses to the beach so I could see! The breakfast is good and changes. The service here!! Omg it’s so good. All smiles. Everyone said hi and checked on me. I was solo and 6 months pregnant. I felt very safe and taken care of. The only down side is that people can smoke in the seating outside the restaurant and with the doors open your eating while breathing in second hand smoke. It’s a shame because it’s toxic for our health. They did offer to bring me my breakfast to my room( since I’m pregnant) but I also want to enjoy the restaurant. I think they should not allow smoking at the pools or restaurant for everyone’s health. Other than that I would go back 100% the staff made my week there amazing! Thank you Outrigger team! Thank you Guide!! Best manager!