Phulay Bay, a Ritz-Carlton Reserve

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9.8
/10
Exceptional
254 reviews

What Guests Say About Their Stay

Cleo

10.0
/ 10
We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!

Daniel

10.0
/ 10
Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.

Jonathan

10.0
/ 10
Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
In the Area
See Map
111 Moo 3, Nongthalay, Muang, Tub Kaek Beach, Mueang Krabi, Krabi, Thailand, 81180

Main Facilities

Read More
24-Hour Front Desk
Parking
Phulay Bay, a Ritz-Carlton Reserve is a hotel is located at Tub Kaek Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Phulay Bay, a Ritz-Carlton Reserve

111 Moo 3, Nongthalay, Muang, Tub Kaek Beach, Mueang Krabi, Krabi, Thailand, 81180
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Lobby Phulay Bay, a Ritz-Carlton Reserve
Lobby 2 Phulay Bay, a Ritz-Carlton Reserve

Discover More About Phulay Bay, a Ritz-Carlton Reserve

Location


Phulay Bay, a Ritz-Carlton Reserve is a hotel is located at Tub Kaek Beach.

About Phulay Bay, a Ritz-Carlton Reserve

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Phulay Bay, a Ritz-Carlton Reserve provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Phulay Bay, a Ritz-Carlton Reserve, a wonderful accommodation for your family holiday.

From business event to corporate gathering, Phulay Bay, a Ritz-Carlton Reserve provides complete services and facilities that you and your colleagues need.

Phulay Bay, a Ritz-Carlton Reserve is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is an ideal choice for you, novice to professional golfers.

Not only located within easy reach of various places of interests for your adventure, but staying at Phulay Bay, a Ritz-Carlton Reserve will also give you a pleasant stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Phulay Bay, a Ritz-Carlton Reserve is a hotel with great comfort and excellent service according to most hotel's guests.

Phulay Bay, a Ritz-Carlton Reserve is a wise choice for travelers visiting Tub Kaek Beach.

All facilities in Phulay Bay, a Ritz-Carlton Reserve

Swimming Pool Phulay Bay, a Ritz-Carlton Reserve
Swimming Pool
Entertainment Facility Phulay Bay, a Ritz-Carlton Reserve
Entertainment Facility
Functional Hall Phulay Bay, a Ritz-Carlton Reserve
Functional Hall
Common Space Phulay Bay, a Ritz-Carlton Reserve
Common Space
Lobby Phulay Bay, a Ritz-Carlton Reserve
Lobby

Hotel Services

  • Newspaper in lobby
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Safety deposit box

Kids and Pets

  • Babysitting

Things to Do

  • Picnic area

General

  • Non-smoking room

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Phulay Bay, a Ritz-Carlton Reserve

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Number of floors in Phulay Bay, a Ritz-Carlton Reserve
1
Another facilities in Phulay Bay, a Ritz-Carlton Reserve
Newspaper in lobby, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Phulay Bay, a Ritz-Carlton Reserve

What are available facilities at Phulay Bay, a Ritz-Carlton Reserve?
There are top facilites at Phulay Bay, a Ritz-Carlton Reserve such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Phulay Bay, a Ritz-Carlton Reserve?
The standard check-in time at Phulay Bay, a Ritz-Carlton Reserve is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Phulay Bay, a Ritz-Carlton Reserve?
Phulay Bay, a Ritz-Carlton Reserve is a 0.0-star hotel.
How many floors does Phulay Bay, a Ritz-Carlton Reserve have?
Phulay Bay, a Ritz-Carlton Reserve has 1 floors.
Does Phulay Bay, a Ritz-Carlton Reserve provide parking?
Yes, Phulay Bay, a Ritz-Carlton Reserve provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Phulay Bay, a Ritz-Carlton Reserve

9.8
Exceptional
From 254 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

7.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phulay Bay, a Ritz-Carlton Reserve

Number of reviews per page
20
40
Top reviews
Cleo
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!
Read More
Ainsley
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All excellent. Incredible service
MAREK
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

.
Daniel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Read More
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Read More
Rahul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Read More
Matthew
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Best service ever
Kelly
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

W
Peter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

.
thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful in every way.
cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

All around exceptional.
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Beautiful campus, top quality dining, great gym.
SAUL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

amazing staff and location. This is a must see for travelers
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

An amazing and magical experience for the entire family. ❤️
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Eric Michael
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
INNA
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Phulay Bay, a Ritz-Carlton Reserve

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 254 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

7.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phulay Bay, a Ritz-Carlton Reserve

Number of reviews per page
20
40
Top reviews
Cleo
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!
Read More
Ainsley
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All excellent. Incredible service
MAREK
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

.
Daniel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Read More
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Read More
Rahul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Read More
Matthew
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Best service ever
Kelly
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

W
Peter
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

.
thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful in every way.
cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

All around exceptional.
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Beautiful campus, top quality dining, great gym.
SAUL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

amazing staff and location. This is a must see for travelers
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

An amazing and magical experience for the entire family. ❤️
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Eric Michael
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
INNA
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Read More
Number of reviews per page
20
40