1. Hotel
  2. Thailand(16,065 hotel)
  3. Phuket(2,172 hotel)
  4. Thalang District(313 hotel)
  5. Nai Thon(12 hotel)
  6. Pullman Phuket Arcadia Naithon Beach

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4, Nai Thon, Thalang District, Phuket, Thailand, 83110
Beach/Ocean View
Living Area
See all photos
According to 1,307 guests
Based on 2,659 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Nai Thon Beach
(0.46 km)
Layan Beach
(3.19 km)
Naiyang Beach
(3.66 km)
Laguna Phuket Golf Club
(6.14 km)
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Review by Traveloka users

5 Traveloka customers have stayed in this hotel and given reviews:

My boyfriend and our two other friends really enjoyed our stay! We were welcomed warmly upon our arrival and our deluxe room was really spacious and clean. After checking in, we went out for a stroll around the whole resort and after we returned to our room, the room floor was really wet and we almost slipped! I guess it was something wrong with the air-con because we did let it switched on while we were strolling outside. So we called the front desk for help, and asked if they could send somebody to mop the floor because it was really slippery. While waiting for the cleaner to come, we filled up the bathtub water but the water that flowed off was yellow colour. We voiced out to the front desk as well. 10 minutes later, a worker came in and checked our air-con and a cleaner also came to mop our floor. After checking, the worker told us to wait for a call from front desk and left us. We waited for awhile but theres no call so we called front desk instead. They said they were arranging something so they offered to call back later. So after 5 minutes, front desk contacted us and told us they will offer a free room change for us and asked me to pack our things and a staff will lead us to our new room. We waited for 30 minutes but still nobody came. It was around 9PM already and we were really tired after swimming at the pool and beach. So finally 30 minutes later a staff came and helped us to move to a new house. The new house layout was the same but there were more complimentary drinks and a carpet on the floor so it felt really good. But regarding the bath tub water, the water that flowed out was still yellow colour. We asked front desk bout this problem but they said it was dues a rainfall in the noon that cause the water to a bit dirty so they asked to let the water flowed until it became clean. We did let the water flow for like 15 minutes but theres no changes at all. We were really tired that time and we really wanted to take a bath after swimming at the beach so yeah we just bathed with the yellow water. But other that this issue, we really enjoyed the stay with Pullman). Hope that we get to stay with Pullman again in the future (Hope theres no more issue with our future stay too)
Great stay in pullman. The service was good.
very satisfactory and only for the rich orang2
Very good food, very clean room Very comfortable. It may be inconvenient for the elderly. Recommended accommodations are ocean I will walk a little impressed by the chance to go again.
โรงแรมสวยมาก พักห้องวิวทะเล อยู่ใกล้ห้องอาหารและ lobby ห้องกว้าง เตียงใหญ่ ห้องอาหารอิตาลีอาหารอร่อย พนักงานบริการดีมาก kid club กับ fitness อยู่บนเขาสูง ต้องนั่งรถขึ้นไป เวลาขึ้นลงต้องรอรถ โรงแรมอยู่ติดทะเลแต่ต้องเดินลงเขาไป น้ำทะเลคลื่นแรงมาก ว่ายน้ำไม่ได้ เล่นโต้คลื่นแทน แต่ทุกคนก็ชอบมาก ประทับใจค่ะ
Based on
2,659 reviews
Review from
Solo travel91
Friends getaway249
Rating Result
Very Bad
Very Good
My new favorite resort in Phuket. Fabulous layout, wonderful decore, comfy bed, loved the pool, staff friendly & helpful. Crowning glory was the food. Wow...the best. Their seafood buffet on Friday night was just fantastic.
Friends getaway - Nov 15, 2017
Heaven in Earth!
It was paradise with great food, views, and service. THE BEST!!!!! I traveled with my boyfriend. We can't express enough how fantastic this place is; they had live music every night. It's very romantic. The spa was terrific; you won't want to leave!!!!!!
Couples - Nov 13, 2017
Very Good Resort
We stayed for 10 nights recently and enjoyed our stay. The Welcome staff were very friendly and accommodating, especially a delightful young woman called Lookmoo who looked after us fabulously the entire stay! Due to the steep climb to some of the resort rooms, and a medical condition, we were advised to downgrade from a Grand Ocean Room to a Ocean View Room in Bldg 3 which had a lift and was close to all amenities. To compensate the GM upgraded the last 2 nights into a private Pool Villa. The Bldg 3 location was fine and worked for us but sadly this room (325) was tired and in desperate need of renovation with a number of things broken or not working, not what we were expecting of a supposedly 5-star Resort. In talking with other guests, this was not peculiar to our room alone. It was quiet though and afforded spectacular sunsets over the Anderman Sea. The last two nights of our stay in the private pool villa were marvelous and the rooms here were of a high standard (indicative of the price per night), and the private infinity pool was a real treat! Here a young lady called Mink looked after us wonderfully. The Resort facilities themselves were excellent in the main, of a high standard and mostly well-maintained. The Restaurants and food available throughout the Resort was excellent and we thoroughly enjoyed the buffet breakfasts, and the Seafood night on Fridays. The staff here ... Eddy, Nin and Nui, who looked after us ... were wonderfully friendly and a real credit to the Resort. The beach is also a short walk down the hill, all manner of street-side stalls, restaurants of varying quality and massage outlets. Overall we enjoyed our vacation here as it was very relaxing but be aware that the majority of the sightseeing attractions are mostly at the southern end of the island ... this Resort is in the North close to the airport ... so this adds taxi fares into the overall cost. As stated the facilities, pools, restaurants and views over Nai Thon Beach and the sea were excellent and the staff were a delight. Only the very tired room we had for 8 days detracted from this once 5-star Resort. We would certainly return but would be more careful with the room choice.
Couples - Nov 13, 2017
Friendly staff going extra mile. Drawback....Rooms not acceptable
I must give credit to all the staff at resort. They have been very nice, they would go the extra mile. Nothing is ever too much trouble for them. Special thanks to Fahad. I booked 2nights - 1st night deluxe room & 2nd grand deluxe. The staff gave us a upgrade for both nights to 1402. That was very nice of them. I did not thoroughly check the room until late at night, when I was about to charge my mobile phone. I was in shock to discover bugs running along the power point, to my mobile, wall, floor, bathroom basin. I understand this location will have some insects but wasn’t expecting what I was seeing. I phoned reception, they offered to upgrade us & send housekeeping over. I was reluctant to move at 1am. I said we will move in the morning. Next morning I showed the staff of the video, she agreed that it is not acceptable & said it appeared to be ants. The staff upgrade us to ocean view 332. I appreciate what they did for us. However, I still spotted a few of the same bugs again. I didn’t do anything thinking it’s normal for a few bugs. In the evening I requested the room to be sprayed before returning to the room ( I think they sprayed repellent instead of mortein) Once in the room I discovered more bugs running on the floor (from the bed tables to couch) I called & requested mortein. Housekeeping arrived with broom & sprayed and offered to mop. I requested that she leave the spray as I can still see some. No need to mop. The plugin insecticide/comfort set doesn’t do very much as Mosquito & flies stil in the room. Another thing is the bathroom & toilet... it needs to be bleached (as there are stains in toilet bowl, grout is stained with mould)
Couples - Nov 9, 2017
Karen L
Excellent service and best spa!
My boyfriend and I have stayed at Pullman Phuket Arcadia for 4 nights in October 2017. This was my birthday trip and also a getaway with my boyfriend. The hotel is only 15 minutes ride away from the airport and it is only 10 minutes walk away from the clean yet stunning Naithon Beach. The hotel does provide pickup and drop off service every hour getting to and from the hotel and Naithon Beach. The personalised and awesome customer service just made the experience more special and memorable. They are always there to assist and guide you whenever you need help. The staff are very attentive to details which I must highlight in this review. My boyfriend was not feeling too well during the trip which the housekeeping attendant has realised and placed extra bottles of water and tissue boxes on the bedside table of his side. Moreover, I have made spa reservations everyday during my stay and the spa receptionists June and Venus assisted me to arrange and customade the treatments with their heartwarming services and recognition. The skills and technique of the spa therapists Yuri, Kathy, Bella and Sophie are just outstanding. Loved the Spa team and will definitely come back because of them! Besides, there is nothing to pick on for the rest of the facilities or services such as swimming pool, fitness center and Food and Beverage outlets. Everything else are up to 5 star standard and I would love to recommend this hotel to everyone around me. Thank you very much to all staff at Pullman Phuket Arcadia for taking good care of me and my boyfriend and we will be back for sure!
Couples - Nov 4, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility


Hotel policy

  • Things to Do
    • Beach towel
    • Children club
    • Fitness center
    • Pool sun loungers
    • Sauna
    • Spa
    • Outdoor pool
    • Outdoor heated pool
    • Massage
  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Express check-out
    • Luggage storage
    • Multilingual staff
    • Porter
    • Wedding service
    • Money changer
    • 24-hour security
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • WiFi in public area
    • Restaurant
  • Transportation
    • Airport transfer
    • Area shuttle with surcharge
    • Limo or town car service
    • Bicycle rental
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Snack bar
    • Restaurant with AC
  • General
    • Smoking area
    • Terrace
    • Terrace
  • Business Facilities
    • Business center
    • Computer station
    • Photocopier
  • Accessibilty
    • Wheelchair accessible
    • Accessible bathroom
  • Kids and Pets
    • Babysitting with surcharge
    • Supervised childcare
  • In-room Facilities
    • TV
  • Sports and Recreations
    • Mini golf
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at Pullman Phuket Arcadia Naithon Beach is a good choice when you are visiting Nai Thon.

      The accommodation has a very good location, also near the Phuket International Airport (HKT), which is only 7.01 km away.

      This accommodation is very easy to find since it is strategically positioned close to public facilities.

      About Pullman Phuket Arcadia Naithon Beach

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The accommodation’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Pullman Phuket Arcadia Naithon Beach exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Pullman Phuket Arcadia Naithon Beach is a accommodation with great comfort and excellent service according to most accommodation's guests.

      Get precious and unforgettable moment during your stay at Pullman Phuket Arcadia Naithon Beach.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.