Hilton Mall of Istanbul

First entrance the lady was very nice and helpful suddenly anathor men come became aggressive towards have problem in the room the door of the bathroom making sound terrible sound they said first is normal and then I waited in the room to monitor the guys fix it and I made them do it twice. espresso finish only two capsule never put again Tooth brush I have to ask the reception to send it, balcony has one chair and they told me u have to ask for the other chair because usually they don’t put chair, so why I choose the room pay extra for the balcony and the floor was n4 straight on top of the air condition noise they said sorry the hotel is fully booked no other room to change which is weird I found availability on this very same page, I had last year Hilton Bosporus was amazing experience opposite of this , other then that great location for shopping and close to airport the room was clean, bed very comfortable and pillow amazing slept like a baby also the spa was very relaxing

Great location Friendly staff

Next tona huge Mall so too many shops! Pool amd gym were very good

Sehr professioneller Service und freundliche Mitarbeiter, Beste Hotel Nähe zu Flughafen IST. Sehr leckeres Frühstück. U-Bahn und Shopping Center gleich daneben.

Everyone was very professional and courteous. I would recommend Mall of Istanbul Hilton every time.

Great location Very nice staff

Clean and fast

Very good hotel

Equipe atenciosa, quarto perfeito.

Cleaness Staff Reception Swiftness Location

I had an absolutely wonderful stay, made truly special by the incredible hospitality of the staff. From the moment I arrived, I was welcomed with genuine smiles every single time I passed by, which instantly made me feel at home. The team was always ready to help with everything I needed, going above and beyond to ensure my comfort. A very special thank you to the two gentlemen at the front desk/reception, both named Batuahann. They were absolutely fantastic — professional, kind, attentive, and consistently welcoming. Their warmth, positive energy, and dedication truly stood out and made my experience unforgettable. I can’t wait to come back again. Highly recommended!

Great reception staff

Yes overall the stay was very pleasant, food, amenities and staff was very pleasant. Thanks

Kesinlikle 👍

Staff was nice, good location. Barber and hammam service can be improved.

Hotel in the Mall.

نعم الغرفه نظيفه طاقم العمل لطيف جدا

Very good staff and service

It is okay

Great hotel with convenient access to the shopping mall! The staff was very friendly, and my room was amazing — I especially loved the beautiful city view. The breakfast was nice, and it’s only about a 20-minute ride to Istanbul Airport. I highly recommend this hotel and will definitely be back!