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The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago
Hotels
9.0
/10
Exceptional
975 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.
John
10.0
/ 10
We had a great experience during two different stays over a long weekend. The location is convenient despite being tricky to drive into; however once our car as parked we were able to walk absolutely everywhere.
The rooms are comfortable with fabulous views. The gym has everything you could need. And Rudy the bellman was so friendly and helpful.
We are from Chicago and now live out of the country. However when we come back to visit family, we will return to the Ritz in the Magnificent Mile. We look forward to seeing Rudy’s smile soon!
Philip
10.0
/ 10
I appreciate the level of service which is the reason I stay here every time I’m in town.
In the Area
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160 E Pearson Street, Chicago, Cook County, Illinois, United States, 60611
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in The Ritz-Carlton, Chicago
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160 E Pearson Street, Chicago, Cook County, Illinois, United States, 60611
Discover More About The Ritz-Carlton, Chicago
Location
Staying at The Ritz-Carlton, Chicago is a good choice when you are visiting Chicago.
About The Ritz-Carlton, Chicago
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Chicago exclusively for you.
Get precious and unforgettable moment during your stay at The Ritz-Carlton, Chicago.
All facilities in The Ritz-Carlton, Chicago
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Romantic proposal packages
- Indoor pool
- Garden
- Spa
- Shops
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Swimming pool
- Ballroom
- Reception hall
- Terrace
Business Facilities
- Meeting rooms
- Business center
- Computer station
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Ritz-Carlton, Chicago
Important Note
- Fee for full breakfast: approximately USD 14 to 28 per person
- Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
- Valet parking fee: USD 85.00 per night (in/out privileges)
- Pet fee: USD 250 per accommodation, per stay
- Service animals are exempt from fees
- Late check-in fee for check-in between midnight and 6:00 AM
- Rollaway bed fee: USD 40 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Ritz-Carlton, Chicago | 434 |
Number of floors in The Ritz-Carlton, Chicago | 31 |
Another facilities in The Ritz-Carlton, Chicago | Laundry service, Tours, Multilingual staff, Express check-in, Wedding service |
Frequently asked question in The Ritz-Carlton, Chicago
What are available facilities at The Ritz-Carlton, Chicago?
There are top facilites at The Ritz-Carlton, Chicago such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chicago?
The standard check-in time at The Ritz-Carlton, Chicago is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Chicago provide breakfast?
Yes, The Ritz-Carlton, Chicago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Chicago
Other sources (975)
9.0
Exceptional
From 975 reviews
Cleanliness
9.4
Room Comfort
9.4
Location
4.6
Service and Facilites
9.2
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Traveler Reviews The Ritz-Carlton, Chicago
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.
John
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We had a great experience during two different stays over a long weekend. The location is convenient despite being tricky to drive into; however once our car as parked we were able to walk absolutely everywhere.
The rooms are comfortable with fabulous views. The gym has everything you could need. And Rudy the bellman was so friendly and helpful.
We are from Chicago and now live out of the country. However when we come back to visit family, we will return to the Ritz in the Magnificent Mile. We look forward to seeing Rudy’s smile soon!
Read More
Lawrence
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
My favorite Chicago hotel
Philip
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Airways amazing
Philip
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I appreciate the level of service which is the reason I stay here every time I’m in town.
Molly
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our stay at the Ritz was a memorable one. The staffed spared no action when it came to making my mom feel special for her birthday. I can’t thank them enough for such an incredible stay - we hope to come again sometime soon!
Malcolm James
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
All the staff friendly and helpful
Fred
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We had a wonderful couples getaway at the Ritz-Carlton in Chicago. Everyone was so nice and pleasant and room service was outstanding. Also the front desk receptionist, Toni was outstanding in helping us and sharing information about both the city and hotel. She was so pleasant and professional and went out of her way to assist in our every need.
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Jeffry
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff so respectable and nice! By far the best hotel I’ve been too so far!
Carmelo
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Phenomenal stay as always. Service impeccable.
Alexandra C
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
My friends and I stayed here over the weekend for time away to relax and I would HIGHLY recommend staying here. We were in and out dining and shopping, but had a wonderful experience from check in to check out. The view from the room was perfect and the bedding was amazing. The service attendants are spot on with all services and are ready the minute you step onto the property. I cant wait for our next stay!
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Lisa
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Loved it. Everyone is so nice and friendly
Patrice
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel is very nice but the food was mid and the bar had very limited options. Wouldn’t stay there again
Jeri
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!
Jerina
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Its exactly what you'd expect.
The location is perfect. Shopping is walkable. Restaurants are near. And the Navy Pier is in sight-distance.
The staff was friendly and accomodating. And rideshares took less than a minute every time.
Andrew
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Everything was at the level you'd expect from a Ritz-Carlton. Unfortunately, we were very disappointed that the restaurant was closed. This was not mentioned in the booking process or in any of the correspondence before our arrival. We had planned on having a birthday dinner at the hotel.
seherzada
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.
Paul
Leisure Family
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Horrible customer service from the check in manager.
Room booked for 3 people. Sleep room only for two.
Was lied about rollaway bed being available and would be complementary due to the sleeping arrangements not existing for 3. Rollaway bedding was not available. Was offered another room at a rate more than twice the rate paid originally.
No one cared how my stay was during the stay or after. No one even asked during the checkout.
This was a complete failure in customer service.
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Rob
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Beautiful lobby and rooms! Beds are so soft can’t wait to come back again soon.
Brian
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
It was a vacation for my husband and I. Loved the stay, people, room, no complaints. Had a great time. Our waitor Jorge in the restaurant where we had our daily breakfast was awesome, very personable, couldn't ask for a better man. Everyone in the restaurant was great and friendly, including the bar area where we had nighly drinks. We will stay there again. Bellmen were great and helpful.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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