Dhawa Ho Tram

The staff were friendly and enthusiastic.

The resort is quite good for the price. The staff are very attentive, lovely, and enthusiastic. The services are comprehensive: the accommodation is comfortable and clean, and the breakfast buffet is delicious with a wide variety of Vietnamese, Asian, and European dishes.

Suitable for family trips, comfortable.

It's a good idea to prepare your own food or eat out for dinner, as food at the hotel is very expensive.

Compared to the service and standards of a 5-star hotel, I personally wasn't entirely satisfied. I booked through the app, and upon arrival, perhaps because I was traveling alone, I didn't receive much guidance or advice; they only told me to scan the QR code for information. However, they were very nice in helping me move to a room with a higher view. I was happy with the room itself; it was clean, beautiful, and modern, exactly to my liking. The breakfast buffet was quite limited in variety compared to the price and 5-star standards.

The staff were enthusiastic, and the rooms were clean.

Lovely receptionist, nice view, comfortable, spacious and clean rooms.

Friendly staff, all services are very good and worth the experience. Unfortunately, the day my family went, the sea was quite rough, gloomy and fishy so we couldn't swim much.

ok, good, good, fun, staff speaks a bit softly so the department can't hear hihi

ok, probably depends on the 5 star hotel, the room is not very soundproof

The shuttle bus staff drove extremely recklessly, like a passenger bus braking suddenly, even though there were many small children on the bus, everyone reminded them, they still drove very recklessly, no sense of safety. The resort should improve the quality of the food, both the breakfast buffet and the Azura restaurant are expensive but not delicious! This is the resort with the worst kitchen I've ever stayed at! The indoor play area for children is tiny! The floors in the rooms are slippery and easy to fall!

Unprofessional staff, mineral gym location.

Breakfast here is very diverse, delicious and fresh dishes, the room space is airy, beautiful and comfortable, I really like it and will definitely stay at Dhwa again when I have the chance. The sea is not very beautiful, huhu, I like to stay in the room and play all the time.

Everything is fine. Suggest that the staff should be more enthusiastic or have a more subtle way of behaving that is appropriate for the service industry to help improve the customer experience. For example: - Receptionist: When a customer needs to buy a cake to celebrate a birthday, suggest that the staff go buy it for the customer instead of just providing the customer with the address to buy the cake (and also the address that has stopped making birthday cakes). Because you are local, you know the location better than the customer, and that area is deserted, with few cake shops so that the customer can conveniently order. - Azura restaurant staff: When a customer is dining at the restaurant and wants to ask the restaurant staff to go to the receptionist's refrigerator on the 2nd floor to get the cake, the staff should agree in advance and tell the customer to let them arrange for someone to come and get it, instead of saying the restaurant is crowded and they can't leave their position, let me see if I can get it for you later (when in reality, the restaurant at that time had 5-6 tables of customers, not crowded, the staff was about the same, the customers hadn't ordered much but were waiting for the kitchen to prepare the food). In addition, when bringing the cake down, they forgot the hat bag and candles, and also brought the cake box and placed it on the table where the customer was eating, and didn't tactfully ask the customer when they needed to bring it out, if they needed us to light the candles first or anything => losing the sophistication and surprise that the customer wanted to bring to their loved ones.

The swimming pool for adults & babies is very large. There are many places for children to play! Many beautiful trees too!

Everything is perfect except the soundproofing. My family is very satisfied. There is nothing to complain about.

Very nice room, good service. Lots of free activities for kids.

Good for solo trip. I have had a great time here to heal myself!

Very friendly staff, allow early check-in, beautiful scene, big pool look out to the beach

There is a noise of machinery somewhere coming into the room. It seems the soundproofing is not very good. The car park should have a lot of trees or a roof because if you go out to the parking lot in the hot noon, you might faint.