Emerald Ocean Hotel

The room was tiny, the smart air conditioner had a broken remote 😇. The toilet was super small, and there wasn't even a trash can in the whole room.

The bathroom was too small, the room smelled musty, there was air freshener but it was empty and not refilled, the towels were stiff and rough on the skin, and none of the TV apps worked. The staff refused to clean the room because it was new.

The location is convenient, however, the toilet doesn't have an exhaust fan or ventilation, so it smells terrible. I forgot to close the toilet door when I got back to the room and the smell permeated the whole place. I hope the hotel will improve this soon. Also, the bedsheets in the room are very old, yellowish-brown, and have many stains.

On the positive side, the staff were very enthusiastic and provided all the necessary information. I was especially grateful that the hotel helped me upgrade to a room with a better window and view without charging extra. The hotel's location is also very convenient for getting to dining and entertainment areas. However, the experience in the room wasn't really good. The bathroom lacked ventilation, making it stuffy, hot, and smelly. Regarding room cleanliness, the bed linens and curtains were very dusty. Most concerning was that the trash can from the previous guest hadn't been cleaned, and it still contained leftover food, towels, and even baby diapers, causing a very unpleasant odor. I hope the hotel will improve this hygiene issue soon.

Good facilities, approachable and friendly owner, convenient location near the city center.

Beautiful, new hotel, giving us a special feeling of rest

The room was very dirty, there was a lot of hair and fake eyelashes from previous guests. The toilet was old, the toilet bowl was moldy, stained green and black. The room smelled of glue.

The bathroom is not clean, there are many stains on the walls, glass, and the wardrobe is not cleaned. The towels and bed sheets are very old, with many yellow stains. The room smells damp, the air conditioner is not cold, the TV signal is weak, and cannot be watched.

Room is a bit small, facilities are old, air conditioning is quite noisy, room price does not quite match the quality!

The space is a bit narrow, but at this price, I can't expect much. The only thing that needs opinion is about room cleaning. I don't know if it was because at first the hotel prepared the wrong room and then had to change the room according to my booking so I didn't have time to prepare it or not. When I checked in, there was no drinking glass, the room had a damp smell, and the room sheets were dark with needles

Phòng quá nhỏ không thể nghĩ tới,nhà vệ sinh vào là quay qua quay lại đụng liền

Phòng khá nhỏ, giá thì ghi đã gồm VAT nhưng thực tế là chưa

Phục vụ lịch sự.tận tình.phòng hơi nhỏ. Sạch sẽ.

Personally, this hotel is not as good as the review 8.5/10. Central location, convenient to move around the city, however: Lack of receptionist to assist with check-in, room has a bad smell, worn and old towels, sink is higher than normal so it is difficult to use towel. The bed sheets and pillows are also old, with many stains that have not been treated. The air conditioner is noisy, the room is not soundproof. In particular, there is an older doctor assisting in the hotel lobby. He often says the same thing a few times, making guests feel uncomfortable.

The quality is ok, the service and price are ok, suitable for the price. Clean

The owner is older than usual, but she doesn't seem to care about booking through the app, so she gives the room without the required request.

Giá cũng không rẻ nhưng checkin nhận phòng phải tới 1 tiếng mới nhận được phòng Phòng có cửa ra cầu thang mặt sau của toà nhà mà đóng mở không có chốt được nên có người vào từ bên ngoài vẫn được Đặc biệt phòng không có máy xấy phải chạy xuống lễ tân đi mượn nhưng rất hay không có máy xấy để mượn Phòng giường đôi mà có mỗi 1 khăn tắm?? Lễ tân hay không có người trực

The owner is friendly, the hotel is new but the construction contractor is not good enough.

Phòng ốc xịn, sạch sẽ, nếu có thêm máy sấy tóc nữa thì hợp lí. Chủ khách sạn rất dễ thương, hỗ trợ nhận phòng sớm luôn

Rất ok. Sạch sẽ. Thoáng mát, tiện nghi