Gem Riverside Hotel Hoi An

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9.2
/10
Exceptional
644 reviews

What Guests Say About Their Stay

V***g

9.1
/ 10
Absolutely beautiful, just like in the app, friendly and enthusiastic staff, cheap laundry. The hotel has bicycles available for everyone to borrow
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Huong T.

8.5
/ 10
Nice hotel, quite enthusiastic staff, close to the old town and many restaurants. Will come back when coming to Hoi An.
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DINH H. C.

9.4
/ 10
It is a perfect place to enjoy your vacation and experience Hoi An. I will choose Gem when I come back to Hoi An next time.
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NGUYEN T. H. K.

9.1
/ 10
New, clean, nice rooms, friendly staff
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Tran N. T.

9.4
/ 10
Everything is fine, good in price range. Cute staff!
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In the Area
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14 Luong Nhu Bich, Cam Nam, Hoi An, Quang Nam, Da Nang, Vietnam, 560000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Gem Riverside Hotel Hoi An is a good choice when you are visiting Cam Nam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Gem Riverside Hotel Hoi An

14 Luong Nhu Bich, Cam Nam, Hoi An, Quang Nam, Da Nang, Vietnam, 560000
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Lobby Gem Riverside Hotel Hoi An
Lobby 2 Gem Riverside Hotel Hoi An

Discover More About Gem Riverside Hotel Hoi An

Location
Staying at Gem Riverside Hotel Hoi An is a good choice when you are visiting Cam Nam.

About Gem Riverside Hotel Hoi An

Gem Riverside Hotel Hoi An is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Gem Riverside Hotel Hoi An, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Gem Riverside Hotel Hoi An is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gem Riverside Hotel Hoi An exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gem Riverside Hotel Hoi An is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Gem Riverside Hotel Hoi An.

All facilities in Gem Riverside Hotel Hoi An

Swimming Pool Gem Riverside Hotel Hoi An
Swimming Pool
Common Space Gem Riverside Hotel Hoi An
Common Space
Lobby Gem Riverside Hotel Hoi An
Lobby
Bedroom Gem Riverside Hotel Hoi An
Bedroom
Others Gem Riverside Hotel Hoi An
Others

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Cloakroom
  • Connecting rooms
  • Family room
  • Swimming pool
  • Terrace

Things to Do

  • Garden
  • Outdoor pool
  • Parasol
  • Pool sun loungers

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Tours

Transportation

  • Bicycle rental
  • Bicycle storage
  • Car rental

Food and Drinks

  • Breakfast
  • Buffet breakfast

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Gem Riverside Hotel Hoi An

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

- 1 Child from 3 to under 10 years old sharing the same bed with parents is surcharged 150.000 VND per night. Maximum 1 children per room. - Child from 11 years old up is surcharged 350.000 VND per night for an extra bed. Maximum 1 extra bed per room.
* Extra charges for Tet Holiday and Public Holiday: + Pay 300,000 VND/Night/Room at hotel for Deluxe Balcony Connecting Room, Junior Suite Connecting Room. + Pay 150,000 VND/Night/Room at hotel for Superior Double City View, Deluxe Balcony River View, Junior Suite Balcony River View, Cozy Deluxe Open Air Bathroom, Family Balcony River View, Cozy Family Pool Access

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gem Riverside Hotel Hoi An
59
Number of floors in Gem Riverside Hotel Hoi An
5
Another facilities in Gem Riverside Hotel Hoi An
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Gem Riverside Hotel Hoi An

What are available facilities at Gem Riverside Hotel Hoi An?
There are top facilites at Gem Riverside Hotel Hoi An such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gem Riverside Hotel Hoi An?
The standard check-in time at Gem Riverside Hotel Hoi An is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gem Riverside Hotel Hoi An provide breakfast?
Yes, Gem Riverside Hotel Hoi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gem Riverside Hotel Hoi An?
Gem Riverside Hotel Hoi An is a 4.0-star hotel.
How many floors does Gem Riverside Hotel Hoi An have?
Gem Riverside Hotel Hoi An has 5 floors.
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More Reviews from Other Guests in Gem Riverside Hotel Hoi An

9.4
Exceptional
From 515 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Gem Riverside Hotel Hoi An

Number of reviews per page
20
40
Top reviews
Larry
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good breakfast friendly staff
stephan
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast was very average and not worth paying for. It’s a 3 star hotel for us.
Rogette
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Gwyneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
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Thanh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Friendly staff and clean.
Emilie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
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MARITA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice property great staff nice people very friendly and helpful
Nathalya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Tung
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great pool and room is spacious . Breakfast buffet is okay, simple.
Joanne
icon-with Partner
with Partner
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

A lovely, friendly hotel. Very clean & well maintained. Location was close to Hoi An Ancient City by means of a road & bridge which were very tight. We did walk in though each time. We paid for a late check out which was orgznised with ease.
Ian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lovely hotel
Camille
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Rodolfo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Unfortunately, I did not spend a lot of time in this hotel. Vietjet Air moved my original flight from 11:30 AM to 7:30 PM. Tried to change it back but the people are pretty rude and don’t speak good English and the flight was also delayed and so I got to the hotel at 11:00 PM and since the hotel is fullly booked they cannot accommodate me for a late checkout so I can visit Hoi An city before my trip to Da Nang. It’s not their fault. I blame Vietjet Air.
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Jacqueline
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Melek
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Spacious rooms. Breakfast was ok with egg station. Place is 10 mins from market and main areas. Pool is nice, used by families during the day as it can be uncomfortable hot during the day. Staff were friendly and assisted with enquires and recommendations.
SAMUEL
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent place, very clean. Ruby is the best. Thank you so much.
Simon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy.
Ivana
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Lovely stay at this hotel. Ruby at reception was the highlight of the experience. She is a kind, positive and sweet person. Very professional and helpful.
Nishani
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Amazing and helpful staff Helped arrange a great tour for me
Number of reviews per page
20
40

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Bedroom 4 Gem Riverside Hotel Hoi An

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.