Hanoi Emerald Waters Hotel & Spa

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9.5
/10
Exceptional
1,053 reviews

What Guests Say About Their Stay

VO HO H. T.

8.5
/ 10
Hotel staff are friendly, polite, and create a sense of closeness for guests from all over the country
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tung n.

9.4
/ 10
The hotel is convenient for travel, the rooms are new, clean and comfortable.
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Le Duc C.

9.7
/ 10
The room is beautiful, spacious, and has a bathtub. The reception was very enthusiastic. Hope to have the opportunity to visit Hanoi again will continue to stay here.
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Vo Van T.

8.5
/ 10
Clean hotel, enthusiastic reception, 5 stars
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Nguyen T. T.

8.5
/ 10
Clean, quiet room, good service, a few steps from the sword lake, around many delicious restaurants, reasonable prices.
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In the Area
See Map
47 Lo Su, Ly Thai To, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at Hanoi Emerald Waters Hotel & Spa is a good choice when you are visiting Lý Thái Tổ. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi Emerald Waters Hotel & Spa

47 Lo Su, Ly Thai To, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby Hanoi Emerald Waters Hotel & Spa
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Discover More About Hanoi Emerald Waters Hotel & Spa

Location


Staying at Hanoi Emerald Waters Hotel & Spa is a good choice when you are visiting Lý Thái Tổ.

About Hanoi Emerald Waters Hotel & Spa

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hanoi Emerald Waters Hotel & Spa.

Hanoi Emerald Waters Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Hanoi Emerald Waters Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hanoi Emerald Waters Hotel & Spa, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hanoi Emerald Waters Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hanoi Emerald Waters Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hanoi Emerald Waters Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hanoi Emerald Waters Hotel & Spa is the right place to stay.

All facilities in Hanoi Emerald Waters Hotel & Spa

Common Space Hanoi Emerald Waters Hotel & Spa
Common Space
Lobby Hanoi Emerald Waters Hotel & Spa
Lobby
Accommodation Services Hanoi Emerald Waters Hotel & Spa
Accommodation Services
Bedroom Hanoi Emerald Waters Hotel & Spa
Bedroom
Restaurant Hanoi Emerald Waters Hotel & Spa
Restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Tours

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Winery

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Things to Do

  • Massage
  • Spa

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Hanoi Emerald Waters Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoi Emerald Waters Hotel & Spa
40
Number of floors in Hanoi Emerald Waters Hotel & Spa
10
Another facilities in Hanoi Emerald Waters Hotel & Spa
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Hanoi Emerald Waters Hotel & Spa

What are available facilities at Hanoi Emerald Waters Hotel & Spa?
There are top facilites at Hanoi Emerald Waters Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Emerald Waters Hotel & Spa?
The standard check-in time at Hanoi Emerald Waters Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoi Emerald Waters Hotel & Spa provide breakfast?
Yes, Hanoi Emerald Waters Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoi Emerald Waters Hotel & Spa?
Hanoi Emerald Waters Hotel & Spa is a 3.5-star hotel.
How many floors does Hanoi Emerald Waters Hotel & Spa have?
Hanoi Emerald Waters Hotel & Spa has 10 floors.
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More Reviews from Other Guests in Hanoi Emerald Waters Hotel & Spa

9.6
Exceptional
From 976 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi Emerald Waters Hotel & Spa

Number of reviews per page
20
40
Top reviews
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very nice, they took care of us.
Trinh
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything is wonderful
Neil Andrew
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ok
Janine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel, very nice and helpful staff who go out of their way to help. Room was clean, shower a bit temperamental. Great breakfast.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing staff - so helpful!
Phuong
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room that we stayed was very spacious and neat. The staffs were very helpful. They were always available when we needed assistance. The breakfast had a lot of healthy choices. The location of the hotel is also great. I noticed in Hanoi, some streets are one-way streets that would make it hard for taxi drivers for pickup and drop off. This hotel locates on a two way street. I would definitely recommend this hotel and will come back when I go to Hanoi on my next trip.
Read More
Chee Peng
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff very informative and helpful
Hong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing hotel with unbeatable location. The rooms were clean and comfortable. Breakfast was good. You can order eggs in any style and pho a la carte. However, the staff was by far the best part of the hotel. They were very accommodating and helpful with their recommendations. The spa was also excellent and especially cheap for hotel guests (35% off).
Read More
Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff is absolutely helpful and pleasant. They helped us arrange a tour and exchanged money. The breakfast options are plentiful and very tasty so you can have western options or vietnamese option. Well located.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very convenient location in Old Quarter and Kim, the hotel manager, was super kind and arranged tours that were special. Pretty good breakfast too.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is a great, inexpensive option. Great location. Staff was great and very helpful and attentive. Their buffet breakfast was top notch and on par with more expensive properties we stayed at in Hanoi.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

We had the top floor front facing room with king bed and balcony Comfy bed, very clean hotel and friendly staff! Breakfast was good Loca was excellent, in old quarter walking distance to the lake and other activities. But a bit off from the center so not super loud
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Stated 5 nights. The staff were professional, kind, engaging, respectful, spoke excellent English, knowledgeable, helpful and made every effort to ensure a pleasurable experience. Room was clean and safe. Buffet Breakfast was adequate. I would stay here again
Stephen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The hotel was in a good location, 2 blocks from Hoan Kiem Lake (lake in the heart of old town). The rooms were ok, a little dated, and breakfast buffet was average. Staff was great, and very helpful.
Celina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Hotel was lovely and clean, staff were super friendly and helpful. Nice breakfast, wasnt a massive spread but still a good selection of tasty food. Beds were on the firm side for our preferences but definitely not the worst we had in Vietnam. Would return if visiting Hanoi again.
Inhe
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

All the staff members were very helpful! Thank you!
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Lucas and Kim checked us in. Kim arranged a trip to Ha Long Bay for us as soon as we arrived. The staff is extremely helpful. The buffet breakfast was fresh and plentiful.
Tessa
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Beautiful hotel clean rooms and great included breakfast wish I could have stayed longer great reception who arranged my airport pickup and waited an hour for my delayed flight to land!
Number of reviews per page
20
40

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Book Your Stay Now
Bedroom 4 Hanoi Emerald Waters Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 976 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi Emerald Waters Hotel & Spa

Number of reviews per page
20
40
Top reviews
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very nice, they took care of us.
Trinh
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything is wonderful
Neil Andrew
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ok
Janine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel, very nice and helpful staff who go out of their way to help. Room was clean, shower a bit temperamental. Great breakfast.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing staff - so helpful!
Phuong
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room that we stayed was very spacious and neat. The staffs were very helpful. They were always available when we needed assistance. The breakfast had a lot of healthy choices. The location of the hotel is also great. I noticed in Hanoi, some streets are one-way streets that would make it hard for taxi drivers for pickup and drop off. This hotel locates on a two way street. I would definitely recommend this hotel and will come back when I go to Hanoi on my next trip.
Read More
Chee Peng
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff very informative and helpful
Hong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing hotel with unbeatable location. The rooms were clean and comfortable. Breakfast was good. You can order eggs in any style and pho a la carte. However, the staff was by far the best part of the hotel. They were very accommodating and helpful with their recommendations. The spa was also excellent and especially cheap for hotel guests (35% off).
Read More
Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff is absolutely helpful and pleasant. They helped us arrange a tour and exchanged money. The breakfast options are plentiful and very tasty so you can have western options or vietnamese option. Well located.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very convenient location in Old Quarter and Kim, the hotel manager, was super kind and arranged tours that were special. Pretty good breakfast too.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is a great, inexpensive option. Great location. Staff was great and very helpful and attentive. Their buffet breakfast was top notch and on par with more expensive properties we stayed at in Hanoi.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

We had the top floor front facing room with king bed and balcony Comfy bed, very clean hotel and friendly staff! Breakfast was good Loca was excellent, in old quarter walking distance to the lake and other activities. But a bit off from the center so not super loud
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Stated 5 nights. The staff were professional, kind, engaging, respectful, spoke excellent English, knowledgeable, helpful and made every effort to ensure a pleasurable experience. Room was clean and safe. Buffet Breakfast was adequate. I would stay here again
Stephen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The hotel was in a good location, 2 blocks from Hoan Kiem Lake (lake in the heart of old town). The rooms were ok, a little dated, and breakfast buffet was average. Staff was great, and very helpful.
Celina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Hotel was lovely and clean, staff were super friendly and helpful. Nice breakfast, wasnt a massive spread but still a good selection of tasty food. Beds were on the firm side for our preferences but definitely not the worst we had in Vietnam. Would return if visiting Hanoi again.
Inhe
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

All the staff members were very helpful! Thank you!
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Lucas and Kim checked us in. Kim arranged a trip to Ha Long Bay for us as soon as we arrived. The staff is extremely helpful. The buffet breakfast was fresh and plentiful.
Tessa
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Beautiful hotel clean rooms and great included breakfast wish I could have stayed longer great reception who arranged my airport pickup and waited an hour for my delayed flight to land!
Number of reviews per page
20
40