Hanoi Golden Charm Hotel

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8.1
/10
Pleasant
197 reviews

What Guests Say About Their Stay

NGUYEN T. T.

10.0
/ 10
The hotel is clean, near the center, the owner is very enthusiastic If I have the opportunity to travel, I will visit again 😍
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Huy L.

9.1
/ 10
The hotel is located very near Hoan Kiem Lake. Friendly staff and clean and tidy room. I will definitely come back if I have a chance
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Le Trong L.

9.7
/ 10
The hotel is near Hoan Kiem lake, so it is very convenient to travel, cheap, enthusiastic and polite staff.
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Laura

10.0
/ 10
The staff eas very warm and helpful in fact we plan to stay there again on ou way back thru Breakfast was alwsys great as well

Suzanne

10.0
/ 10
The hotel, restaurant and location were great. The staff was very helpful also. I will stay again on my next trip to Ha Noi.
In the Area
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22-24 Hang Quat St, Hoan Kiem District, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hanoi Golden Charm Hotel is located in area / city Hang Dao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hanoi Golden Charm Hotel

22-24 Hang Quat St, Hoan Kiem District, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 10000
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Lobby Hanoi Golden Charm Hotel
Exterior 2 Hanoi Golden Charm Hotel

Discover More About Hanoi Golden Charm Hotel

Location
Hanoi Golden Charm Hotel is located in area / city Hang Dao.

About Hanoi Golden Charm Hotel

From business event to corporate gathering, Hanoi Golden Charm Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hanoi Golden Charm Hotel, a wonderful accommodation for your family holiday.

Hanoi Golden Charm Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hanoi Golden Charm Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Hanoi Golden Charm Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hanoi Golden Charm Hotel

Lobby Hanoi Golden Charm Hotel
Lobby
Exterior Hanoi Golden Charm Hotel
Exterior
Bedroom Hanoi Golden Charm Hotel
Bedroom
In-room Bathroom Hanoi Golden Charm Hotel
In-room Bathroom
Restaurant Hanoi Golden Charm Hotel
Restaurant

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Transportation

  • Area shuttle with surcharge
  • Bicycle rental

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Computer station

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Breakfast

General

  • Terrace

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Hanoi Golden Charm Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Guests are required to contact the accommodation at least 24 hours prior to arrival for better preparation and a seamless check-in experience

Check-in/Check-out Time

Check-in:
14:00 - 00:30
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoi Golden Charm Hotel
19
Number of floors in Hanoi Golden Charm Hotel
6
Another facilities in Hanoi Golden Charm Hotel
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hanoi Golden Charm Hotel

What are available facilities at Hanoi Golden Charm Hotel?
There are top facilites at Hanoi Golden Charm Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Golden Charm Hotel?
The standard check-in time at Hanoi Golden Charm Hotel is starting from 14:00 - 00:30 while the latest check-out time is at Before 12:00
Does Hanoi Golden Charm Hotel provide breakfast?
Yes, Hanoi Golden Charm Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoi Golden Charm Hotel?
Hanoi Golden Charm Hotel is a 2.0-star hotel.
How many floors does Hanoi Golden Charm Hotel have?
Hanoi Golden Charm Hotel has 6 floors.
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More Reviews from Other Guests in Hanoi Golden Charm Hotel

7.7
Pleasant
From 109 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.2

Meal

7.4

Location

8.4

Service and Facilites

7.5

People often mention about Hanoi Golden Charm Hotel
All
Distance to City Center (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews Hanoi Golden Charm Hotel

Number of reviews per page
20
40
Customer reviews
C***n
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Transit
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8.5
/10
Reviewed 95 week(s) ago
Hotel on budget only for transit
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L Thanh T.
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5.0
/10
Reviewed 97 week(s) ago
Booked a room but couldn't check in, hotel said the contract was canceled but tvlk still sold the room, waited for more than half an hour without solving the problem
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1 people find it helpful
A***h
icon-origin-TRAVELOKA
7.3
/10
Reviewed 98 week(s) ago
The room we stayed in was an old row of rooms at the back and had to walk up to the 3rd floor (R303), the room was dark, some had light bulbs and some didn't, the fan was no longer covering the walkway, the walls were peeling, the toilet was terribly old. There wasn't even a bottle of water. The blanket was itchy. Not worth the money I paid for the room!
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N***n
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5.3
/10
Reviewed 109 week(s) ago
Booked a hotel in the old town but couldn't stand it, the hotel was extremely dirty and unhygienic, the air conditioning was not working properly, really disappointed
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N***N
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Transit
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6.2
/10
Reviewed 109 week(s) ago
Not hygiene. I am waiting front desk for 15 min. Customer service is poor.
1 people find it helpful
L***e
icon-origin-TRAVELOKA
5.6
/10
Reviewed 115 week(s) ago
Super old hotel, one thing in the photo, another in reality. Room air conditioning is not available. The balcony room was better, but the room inside was like a matchbox. Elevator is inconvenient. Darkroom. Toilet has broken water pipes. Entering the room, you smell a musty smell
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Simon T.
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Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 122 week(s) ago
The staff not friendly love to sleep on the back sofa area. Weakness:-the hotel carpet really dirty.-the rooms also dirty, smell bad.-furniture very old.-Ac remote broken.-TV signal broken.-door handle broken.-low wifi signal.-the rooms totally different with the photos they posted in traveloka (no window room too)-some broken lamp.-with not cheap price they also not give us mineral bottle water like the other hotel we stay. Plus point:-area near to the night market
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+3
1 people find it helpful
Ngọc T. N.
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5.0
/10
Reviewed 125 week(s) ago
Super bad service, moldy room, unusable old and unrenovated bathroom, shower had to be tied with rubber bands, very old bed sheets, after just 5 minutes of lying down I had a rash all over my body...,, and many more super bad things, I had to leave at night because I couldn't sleep. I advise everyone not to stay here if you don't want to lose money.
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1 people find it helpful
P***g
icon-origin-TRAVELOKA
5.3
/10
Reviewed 127 week(s) ago
Khách sạn khá cũ kỹ và không chăm chút, mọi thứ trong phòng nhìn cũ không sạch đẹp như hình
1 people find it helpful
Riestiana
icon-origin-TRAVELOKA
5.5
/10
Reviewed 134 week(s) ago
Kamar kotor, pintu balkon tidak bisa dikunci, lantai bawah wastafel kamar mandi kotor, lampu tiap lantai suka hidup mati sendiri. Handuk lapuk.
1 people find it helpful
Leilani
icon-origin-TRAVELOKA
5.5
/10
Reviewed 140 week(s) ago
Totally different with the hotel pictures here! Old hotel we got room 503, old room, dirty carpet, used tissue and condoms beside broken wardrobe, smelly corridor! Without lighting in the corridor! Luckily we just put our luggage and traveled to Sa Pa! Totally not recommended!
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I Nengah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
Resepsionis sangat ramah dan helpful. Kamar bersih dan luas.
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Regan
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6.1
/10
Reviewed 145 week(s) ago
Lift didn't work well, only to 5th floor. Room spacious, near old quarter area.
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To The A.
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5.1
/10
Reviewed 146 week(s) ago
- Can't imagine that the old town has a hotel: The standard is not as good as a boarding house. Nightmare
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3 people find it helpful
Ani Lie
icon-origin-TRAVELOKA
6.2
/10
Reviewed 149 week(s) ago
The room is not clean, the cupboard is broken, the toilet looks just basic. Dark dark room.
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NGUYEN T. T. T.
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6.0
/10
Reviewed 151 week(s) ago
Booked a deluxe double room for 800k/night but the receptionist gave me a room with 3 beds next to each other, the sheets and blankets were sloppy and discolored so I couldn't sleep so I had to change to a nearby hotel. When I asked to change rooms, the receptionist said there was only 1 room left and no refunds were given, and told me to contact the refund app. But I have emailed both the customer service and support departments but have not received any response up to this point. Too bad
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1 people find it helpful
Nguyen T. H. T.
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6.3
/10
Reviewed 152 week(s) ago
As for the service, it's ok, but in terms of amenities, I don't like it very much because it's so bad, especially the showerheads are so messy, the room is a bit smelly, if only there was a ventilated window to the outside.
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Tran N. U. P.
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6.0
/10
Reviewed 157 week(s) ago
The hotel has a bad smell, the room is not clean, the boss is very unpleasant, even though he made a reservation in advance, when he checked in, the boss was busy sleeping and did not receive guests.
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Nguyễn Á. N.
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5.8
/10
Reviewed 159 week(s) ago
Mình đã book phòng tại Hanoi Golden Charm và đã thanh toán xong hết nhưng khi đến thì chủ khách sạn kêu là chừa phòng cho mình bên kia và dẫn mình tới ở một khách sạn khác gần đó, phòng mình được ở thì cũ hơn nhiều so với phòng mình đã đặt nên trải nghiệm không tốt lắm. Mọi người cân nhắc trước khi đến nhé
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khoirun n. a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Nice place, my aircon not too cold, but its okay because I also have fan. About 800 m walking from the bus stop from airport. Near the lake, dominos pizza.
1 people find it helpful
Number of reviews per page
20
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Bedroom 4 Hanoi Golden Charm Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.